Customer Services Executive Jobs

JOB OFFER

Position : Customer Service Agent F/H

Location : Smiths Falls

Department: Operations

Contract start date : 01/05/2023

Type of contract : Seasonal

Volume of hours : 40 hrs a week

Manager: Base Manager

The Boat, part of Travelopia, is the world's leading provider of inland waterway boating holidays. Currently operating 37 bases in 9 countries, with a fleet of 950 charter boats, we attract over 120,000 customers from all over the world each season. An international company operating in 45 source markets worldwide with 6 sales offices (UK, Canada, Germany, France, South Africa and Australia). We have been established for over 50 years and are passionate about providing exceptional quality and service.

At a glance

If you are available to work weekends and motivated then take a closer look at the offer!

You are passionate about providing customer service. You are looking to join a committed team within a growing company.

What You Will Be Doing

• Greeting customers
• Give driving instructions
• Manage the flow of customers
• Participate in any other task directly or indirectly related to the base of operations
• Set up extras: barbecues, bikes, planchas, parasols, etc.

Skills, Experience, Knowledge, Qualifications And Training

• Thoroughness and punctuality essential
• Excellent organizational skills
• Team spirit
• Methodical and meticulous
• Customer service oriented
• English essential

Benefits :

• Customer Experience 2023 bonus (5% of annual salary in proportion to time spent)