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Customer Service Assistant Jobs
Company | Ace Management Group Inc. |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-08-05 |
Posted at | 9 months ago |
Ace Management Group specializes in Customer Service and enhancing the consumer experience. We are fortunate enough to be partnered with some of Canada's most well-known brands. Our focus is on developing and maintaining relationships in order to create long-lasting customers. None of this work would be possible without our Customer Service team. Without their abilities to work with our client’s customers, we would not be successful.
- Become a master in client product knowledge to be able to accurately educate customers
- Maintain professionalism when interacting with customers and represent our clients with integrity
- Keep a detailed account of all customer interactions to be sent to clients for customer records
- Follow up with specific client customers to address concerns, answer questions, and build relationships
- Participate in daily team meetings and contribute ideas and feedback to further company success
- Ensure client compliance guidelines are followed at all times
- Learn every step of the sales process to be able to close sales for select customers
- An ability to work independently with minimal supervision as well as working in a cohesive team environment
- Must have a valid driver’s license and vehicle
- An internal drive for success and professional growth
- 1-3 years of experience working in other customer service, sales, or customer-facing roles
- A passion for communicating with customers
- High school diploma or a Bachelor’s Degree is preferred
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