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Administrative Assistant/Customer Service Representative - Remote

Company

Survey Media

Address Toronto, Ontario, Canada
Employment type FULL_TIME
Salary
Category Market Research,Research Services,Human Resources Services
Expires 2023-07-13
Posted at 11 months ago
Job Description
We are currently seeking a highly organized and detail-oriented Administrative Assistant/Customer Service Representative to join our team. This position is remote, so you can work from anywhere with a stable internet connection.


Responsibilities


  • Resolve customer complaints and issues with a positive attitude
  • Process customer orders and ensure accurate and timely shipment
  • Provide administrative support to the team as needed, including scheduling appointments, preparing reports, and maintaining databases
  • Answer customer inquiries through email, chat, or phone calls in a timely and professional manner
  • Manage customer accounts and maintain accurate records


Requirements


  • Strong attention to detail and organizational skills
  • Proficient in Microsoft Office and other relevant software programs
  • Ability to multitask and prioritize tasks effectively
  • Excellent written and verbal communication skills
  • Prior customer service experience preferred


If you are passionate about providing excellent customer service and are interested in working remotely, we encourage you to apply for this position. We offer a competitive salary and benefits package and opportunities for growth and advancement within the company.