Consultant, Customer Analytics Jobs

Title: Consultant, Customer Analytics

Location: Toronto (hybrid)

Kantar is the world’s leading marketing data and analytics company. We have a complete, unique and rounded understanding of how people think, feel and act; globally and locally in over 90 markets. By combining the deep expertise of our people, our data resources and benchmarks and our innovative analytics and technology, we help our clients understand people and inspire growth.

The Kantar Analytics Practice (KAP) has made significant investments in the last few years to further expand our capabilities and footprint in emerging analytics disciplines such as Data Engineering, Customer Analytics and Digital & Social Media Analytics. The practice has strong client relationships in data-rich verticals such as consumer goods, beverages, retail, insurance, telecom, entertainment, automotive and hospitality, among others. The Customer Analytics team is focused on helping clients get more insight out of their data. As we strive to offer end-to-end analytics, data engineering and data visualization solutions, we seek a Manager/Senior Manager with client-facing/onsite experience who is looking for the next step in their analytics career journey.

PRIMARY OBJECTIVE

You will be responsible for generating and leveraging analytics to deliver customer and merchandising insights in support of working with retailers to build customer-centric pricing strategies and execute merchandising decisions informed by analytics.

KEY OUTCOMES OF THE ROLE

The candidate is required to carry out various duties, the main ones of which are listed below:

• Translate sales and transaction data into actionable recommendations for the client stakeholders.
• Engage with the client stakeholders to understand business problems, ideate & converge on solutions/approaches, and develop analytical solutions.
• Present Insights findings to the clients.
• Optimize and standardize deliverables to ensure client expectations are met in scope, speed & quality.

CAPABILITIES

To succeed, you will need:

• Knowledge of the Canadian Retail Market.
• Good Analytical, mathematical, and creative problem-solving skills
• Working knowledge of SQL. To be used to fetch data from platforms like PDW, HIVE, Google Big Query etc.
• 5 years of experience in Category and Consumer/Shopper Insights.
• Master’s degree in Business Administration, Marketing or similar field is preferred.
• Comfortable in presenting to senior management audiences.
• Category Management/Merchandizing (CPG) experience is preferable.
• Experience in data visualization tools like Power BI and Tableau is preferred.
• Proficient on the Microsoft Office suite.
• Ability to work with global teams and communicate effectively. Prior experience handing client engagement through on-site, offshore model will be helpful.

We provide a comprehensive benefits package, including:

• Wellness account
• EAP (employee assistance program)
• Retirement plan (RRSP/DPSP) with employer match
• FlexTime Off program
• Extended health, dental, vision care, disability, life insurance

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate on the basis of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status or any other legally protected characteristics.

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager.

Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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