Consular And Passports Officer

• Classification: AOPL D
• Location: Toronto, Canada
• Salary: 64941 - 108234

The Role

We are seeking a Consular and Passports Officers with the Australian Trade and Investment Commission (Austrade), at the Australian Consulate, Toronto. This position provides quality consular and passport services to Australian citizens living in Southern Ontario in accordance with our Consular Services Charter.

Duties Include

• Receipt payments for travel documents and completing reconciliations.
• Provide other consular services (i.e. notarials, voting) as required.
• Provide the full range of consular assistance to distressed Australians in a timely, discreet manner in line with our Consular Handbook, including:
• Liaise with Canberra and Ottawa on passport/consular work as required.
• Assist the Post Manager with other duties as required.
• Preparing documentation for scanning application to Australia including performing all required checks
• Process applications for new and replacement Australian travel documents including:
• Timely and full reporting of all cases
• Dispatching of travel documents
• Crisis management.
• After hours service to Australian citizens as required
• Interviewing applicants
• Responding to enquiries from passport applicants

For more detailed information please view the Job Information Pack.

Eligibility

To be eligible for consideration and appointment you must have:

• Work Authorisation - to be eligible for employment with Austrade, candidates must be legally authorised to live and work in Canada at the time of appointment.
• Language - the successful candidate must be a highly motivated team member, fluent in written and spoken English.
• Security Clearance - the successful applicant must be willing to complete an Entry Level Screening Pack and be confirmed as a suitable person to access Government resources prior to commencement in the role.

Closing date

Applications close at 11:30pm, Tuesday, 5 September 2023 (local time Toronto, Ontario, Canada) .

This is a locally engaged position governed by Austrade’s Overseas Engaged Employees terms and conditions of employment and Canada labour law. Candidates must currently have the right to live and legally work in Canada. Austrade will not be able to provide any sponsorship letter nor be involved in the work visa application process.

Only candidates who complete their application in Austrade’s online recruitment system will be considered. Email applications cannot be accepted.

Due to the large volume of applications received, we are unable to respond to each applicant. We endeavour to respond to applicants of interest within a period of three weeks from the application closing date. If you are not requested to attend an interview, please assume that your application has not been successful.