Communications And Engagement Specialist

The Communications and Engagement Specialist is a Toronto-based position reporting to the Senior Manager, Communications and Public Affairs of the Canadian Beverage Association.

This is a hybrid role with the expectation of one workday per week in person.

THE CANADIAN BEVERAGE ASSOCIATION

CBA is the trusted authority for the non-alcoholic beverage sector in Canada, enabling members and affiliated industries to operate, innovate, and grow in communities across Canada. We are leaders in promoting and supporting sustainability and the Canadian circular economy, and champion socially responsible industry-led initiatives.

We unite Canada’s beverage companies and stakeholders to protect, promote, and advocate for responsible public policy to create a business environment that allows the non-alcoholic beverage sector to be successful and sustainable.

This is an excellent opportunity to work with a dynamic, collaborative, evidence-based, and innovative team. We offer a cooperative and flexible work environment with competitive salary and benefits. The position is a Toronto-based, and reports directly to the Senior Manager, Communications and Public Affairs.

JOB DESCRIPTION

• Leads the assessment and installation of an appropriate Association Management System (AMS), as well as monitoring and providing relevant feedback on the member interface the overall functionality of the system.
• Monitors social media analytics and create reports detailing the successes and failures of communication items, campaigns and strategies.
• Assists the association team in developing and implementing a communications strategy designed to further association objectives.
• Provides creative content and layout for designs of member updates, newsletters, magazine content and webinar information.
• Publish daily “In the News” media monitoring email to CBA membership.
• Assists CBA President to develop and execute strategies to attract new members to the Canadian Beverage Association.
• Assists with other external and internal communications duties as needed.
• Leads design services in the update, and development of the new CBA website and member portal.
• Takes a lead role in the newsletter layout, content and distribution.
• Writes a variety of different content to support communications and marketing efforts, including newsletters, website copy, social media posts, and press releases.
• Stays up to date on industry trends and make recommendations for adjustments to communications strategies and practices.

CANDIDATE QUALIFICATIONS – EXPERIENCE AND SKILLS

• Bachelor's degree in communications, public relations, marketing, or a related field.
• Have a demonstrated ability to effectively collaborate with and support executives, particularly relating to content development and distribution, and in helping to develop nascent, complex programs.
• Proficiency in social media platforms and social media management tools.
• Have exceptional attention to detail, time management and general thoroughness for managing multiple projects with tight deadlines in a fast-paced work environment.
• Proven experience (minimum 3 years) in communications, social media management, or related roles in an association, think tank, Minister’s office, company, crown corporation, government department or government relations agency.
• Tact, discretion, and the ability to use sound judgment when dealing with sensitive and confidential matters.
• Be experienced in a collaborative setting, where open dialogue, exchanges of ideas, and the ability to accept feedback are essential.

It would be a strong asset for a candidate to have:

• Prior association or member-relations experience.
• Design capabilities using Adobe InDesign, Photoshop, and video editing software.
• Event planning experience.
• Ability to communicate effectively in both of Canada’s official languages.
• Strong customer service orientation.

CANDIDATE QUALIFICATIONS – PERSONAL QUALITIES / STYLE

The ideal candidate will:

• Have a high level of maturity, acuity and a broad governmental and public affairs sensibility.
• Be a driven, best-in-class performer who is productive, organized, action oriented and an independent self-starter.
• Have the ability to cope in a demanding environment (e.g. juggling multiple priorities in pressure situations under tight deadlines).
• Adapt and be flexible in situations that are highly collaborative and have shifting priorities.
• Have strong interpersonal, communication and presentation skills.

Disclaimer

The above statements are intended to describe the general nature and level of work being

performed by people assigned to this classification. They are not to be construed as an

exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All

personnel may be required to perform duties outside of their normal responsibilities from

time to time, as needed.

As an employer committed to the principles of employment equity, we encourage

applications from women, Aboriginal peoples, visible minorities, persons with disabilities,

and persons of all sexual orientation or gender identity. We are committed to providing an

inclusive and barrier-free experience to applicants with accessibility needs in accordance

with the Ontario Human Rights Code (2015) and the Accessibility for Ontarians with

Disabilities Act (AODA). To request accommodation during the recruitment process, please

indicate this in your email.

We thank all applicants and advise that only those candidates who meet the job requirements will be considered.

The Canadian Beverage Association provides a comprehensive compensation and benefits package.

Qualified candidates may submit a resume and cover letter to:

[email protected]