Community Marketing Specialist Jobs

Axonify is the frontline enablement solution that’s science-backed and proven to maximize the potential of workforces. Through bite-sized microlearning and daily intelligent reinforcement, embedded two-way communication and guided task management, Axonify gives frontlines what they need to learn, connect, and get things done. Our platform is fun, engaging and simple to use and our unprecedented 83% engagement rate speaks for itself.

We’re looking for a dynamic and passionate Community Marketing Specialist to develop and execute community engagement strategies and manage public relations initiatives.

As a key member of the Marketing team, this role will collaborate closely with the Senior Brand Marketing Manager and the Community Marketing Manager to enhance Axonify's brand reputation, build strong relationships with our community, and create impactful PR campaigns. This is an exciting opportunity to play a key role in shaping the perception of our brand and driving engagement within our community.

The things you’ll do:

Community Engagement

• Develop and implement community engagement strategies to foster a strong and vibrant Axonify user community
• Identify and leverage user-generated content to amplify positive experiences and stories within the community.Other duties as required
• Actively monitor and engage with community members on social media platforms, forums, and other relevant channels
• Create, schedule, and monitor social media posts daily, while providing regular insights into metrics and growth
• Provide exceptional customer support to community members, promptly addressing their inquiries and concerns
• Research audience trends, topics, and industry insights to support content development
• Plan and organize community events, including webinars, user groups, and conferences, to encourage networking and knowledge sharing among users

Public Relations

• Monitor media coverage and industry trends, providing regular reports and insights to internal stakeholders
• Working with the marketing team to plan and implement campaigns aimed at increasing brand awareness
• Analyzing the outcome of public relations campaigns and reporting the findings to management
• Develop and execute PR campaigns that align with Axonify's brand positioning and marketing objectives
• Maintaining an up-to-date press list of journalists, influencers, and other members of the media

Cross-Functional Collaboration

• Partner with the social media team to amplify PR efforts through social media channels
• Work closely with the content marketing team to develop engaging content that resonates with the community and supports PR initiatives
• Collaborate closely with the Senior Brand Marketing Manager and the Community Marketing Manager to align Community and PR strategies with overall marketing objectives
• Coordinate with internal stakeholders, including customer success, product, and executive teams, to gather insights and align messaging

The things you bring:

Professional Experience. Strong understanding of social media platforms, community dynamics, and online engagement strategies. Experience in community management, public relations, or social media a bonus.

Knowledge. Bachelor's degree in Marketing, Communications, or a related field.Commitment to quality. Excellent written and verbal communication skills, with the ability to craft compelling narratives and adapt to different audiences.

Performance. Exceptional organizational skills and the ability to manage multiple projects simultaneously.

Critical thinking. Strong problem-solving and decision-making abilities, with a proactive and results-oriented mindset.

Work location:

You will have the flexibility to choose how you work - in office, virtually or a combination of both. You will be provided with the tools, resources and support to ensure success regardless of where you physically work.

The things you’ll enjoy:

An impactful product that gives back to the communities and frontline workers that support our everyday lives.

People with great attitudes that lead to great results through our values: Empathetic, Bold, Innovative and Empowering.

A diverse Axonify Community that celebrates unique perspectives and experiences that add richness to our culture.

Leaders that trust deeply who leverage our skills, adapt to us as individuals and encourage us to be our best selves.

Flexibility and choice. Early riser? Great, we offer flexible work hours. Prefer to work from home and in the office? No problem, we operate on a hybrid model where you work in the location that supports your personal and professional life. Mac over PC? Take your pick because we want you to have the equipment that you are comfortable with. East or West coast? We have employees that span across Canada, the US and the UK. Eid or Christmas? Our Flexible Holiday Program supports you to take the days off that matter to you.

Professional growth. We’re learning experts and our excitement goes beyond our product. Not only do we offer Axonifiers daily learning, continual growth and broad experiences, we also offer a Professional Growth Spending account to encourage more development even outside of work hours..

Wellbeing that supports our lives away from work. We love what we do, but we also love our lives away from Axonify and we encourage employees to enjoy their personal lives with generous vacation time, Axonify holidays, personal days, competitive benefits with a Wellness Spending Account, and in-house workshops such as yoga, financial planning or

Ready to join the Team? Here’s what’s next.

We know that what you bring may not look exactly like what we have listed here. And that’s ok if you don’t check every box! If you check off more than a few - great! We’d welcome a chance to get to know what you can bring, how you can add to our culture, and hear your unique story.

Apply. Our Talent Acquisition team is committed to providing an outstanding experience throughout your journey with us. Learn more about Axonify by visiting us at www.axonify.com/careers.

We believe our team’s unique life experiences, backgrounds, cultures, beliefs and abilities add richness to our culture and depth to our ideas. Our ongoing commitment to diversity and inclusion creates an environment that supports, empowers and delivers a sense of belonging for all members of Axonify. And while the journey is continuous—always learning and adapting—we know that when we help each other grow, we can achieve amazing things together.

We want to remove barriers that may limit you from joining Axonify. Email us at [email protected] to let us know how we can provide you with reasonable accommodations through our candidate journey.