Community Services Coordinator Jobs

Description

Position at Toronto School of Management

About Us

Toronto School of Management (TSoM) is an innovative college offering a broad range of career-focused programs in Business, Hospitality and Tourism, Big Data, Cybersecurity, and Accounting. We provide relevant programs which ensure our students m eet the de mands of today’s ever-changing job market.

At TSoM, we recognize the importance of real workplace experience. We offer co-op programs and have partnered with employers from various industries to ensure that students maximize their potential and benefit fr om the duration of their studies with us. These partnerships support our students to gain real and valuable workplace experience. Our experienced faculty deliver the highest quality of education, using their expertise to help you achieve your ful l potentia l.

The Community Services Coordinator at TSoM will assist domestic and international students who arrive in Canada with spouses and/or children. TSoM is looking for an experienced and empathetic individual who will create community partnerships that are d edicated to helping students and their families overcome problems that keep students from succeeding in school; coordinate existing family and youth support services, family settlement services, health care providers, daycare, visa, and immigrati on support , as needed and resources permit. The candidate will be assisting students from diverse backgrounds with any inquiries related to but not limited to their educational journey.

Responsibilities

• Assists students in connect ing with other agencies wh e n student s or families need outside intervention by securing health services, daycare, public schools, family settlement services, or other provisions that may improve student attendance and academic performance.
• Works with international students and provides academic support to include understanding class registration and educational planning processes; advi s es studen ts with non-immigrant applications to have visas, work permits, reinstatements, and reduced course load authorization.
• Performs assigned duties in a manner consistent with applicable laws, regulations, and goals of the institution, and community.
• Participates in community activities and joins committees that directly or indirectly affect the needs of TSoM’s students and families as time per mits .
• Demonstrates commitment by foster ing a nd suppor ting a teaching, learning, and working environment that honours diversity, equity, and inclusion.
• Assists in developing programs to meet i de n tified ne eds of students and families in co llaboration with other community agencies and/or organizations.
• Maintains student’s documentation, updates records, and completes all other paperwork duties as required while maintaining conf i dentialit y.
• Accepts the responsibility to always promote the welfare and best interests of students.

Education and Experience:

• Minimum three (3) years of successful experience providing human and /or edu cational ser v ices.
• Diploma or Bachelor’s degree in one of the following areas: Social Work, Psychology, Family Studies, Child Development or Education

Kno wledge and Skills:

• Knowledge of and respect for the diverse culture, families, and religious practices.
• Exceptional written and communicati on skills, i nclus ive of mediation skills.
• Knowledge of communit y services for newcomers to Canada and placement resources in the area.
• Exc ellent Child/family assessment skills.
• Proven organizational, time management, case management, and crisis management experience related to managing family files.
• Maintain and provide a high level of confidentiality with clients.
• Good computer skills including excel, word, and outlook.
• E xcellent risk assessment and problem-solving skills.
• Knowledge of the Canadian Immigration laws and regulations for international stud ents.
• Excellent interpersonal and team-building skills.

TSoM is an equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender ex pression, age, record of offences, marital status, family status or disability. Accommodations are offered upon request for applicants participating in all phases of the recruitment and selection process in line with our Accessibility Policy, the Accessib ility for Ontarians with Disabilities Act, and the Ontario Human Rights Code. Please indicate in your cover letter if you need to make an accommodation request.