Communications & Content, Senior Director

About Platform.sh

Platform.sh is a remote-first global workforce building a better cloud platform to create, manage and responsibly scale web applications.

As a collective with diverse backgrounds, we work together to test, innovate, and challenge one another, finding new ways to reimagine digital experiences. We’re here to help our customers thrive.

Bring your experience to our team, and help us build a better way.

Position Summary

Are you passionate about effective communication and providing great content in the tech industry? If so, we’d love to hear from you!

As the Senior Communications & Content Director you will play a critical role in shaping and executing our strategy. Leading a team of talented professionals and collaborating closely with cross-functional teams you will drive an impactful communication strategy with tailored content for developer communities.

Reporting into the CMO, this role has high visibility and close collaboration with company leadership, presenting an opportunity for profound impact and ample growth opportunities.

What you can expect

• Collaboration and relationship building: Influence and align communication efforts by collaborating with cross-functional teams, building relationships with key stakeholders, and facilitating seamless coordination between departments (including marketing, product, sales, strategy, executives and external agencies)
• Team leadership: Scale and lead a dynamic team of leaders, providing mentorship, guidance and goal setting while efficiently allocating resources and prioritizing projects to meet organizational goals and deadlines.
• Quality assurance: Deliver captivating communication materials with unwavering accuracy, consistency, and brand alignment, transforming content into impactful masterpieces through meticulous review and editing, while staying ahead of industry standards and implementing dynamic metrics to measure astounding performance.
• Communications strategy: Create a comprehensive and targeted communications strategy that aligns with organizational goals, utilizes extensive audience research, collaborates with cross-functional teams for consistent on-brand messaging, and capitalizes on industry trends for innovation and improvement.
• Content strategy & development: Drive success with a targeted content strategy, overseeing development and collaboration with subject matter experts, ensuring user-friendly technical content that aligns with brand guidelines, and implementing effective editorial processes and content calendars for consistency and quality.

What you bring

• Excellent command of the English language: Enthusiastically adept at explaining complex technical concepts with clarity and exceptional written communication abilities, with an eye for detail, and a mastery of grammar, style, and formatting
• Bachelor's degree in communication, journalism, content strategy, or a related field. A master's degree is a valuable asset.
• Proficiency in content management systems, project management tools, and other relevant software applications
• Strong emotional intelligence to foster collaboration across diverse teams
• Knowledge of SEO principles and content optimization techniques is desirable
• Thrive in fast-paced, deadline-oriented environments and adept at managing multiple projects concurrently
• Excellent leadership skills with a history of team building and development
• Proven track record in developing and executing communication strategies preferably in a technical or technology-focused environment

What we bring as a team

• We are transparent - We believe in explicit communication and constructive feedback
• We are team players - Teamwork makes the dream work!
• We have fun - We work seriously without taking ourselves too seriously
• We trust each other - Try, succeed, fail we will always have your back

Company benefits and perks

• Healthcare, dental, and vision (US, CA, UK, and FR employees only)
• Fair PTO (standards based on location)
• Hands on leadership that cares in a flexible, open work environment, where your voice is encouraged. We can always find ways to do better and look forward to hearing your ideas
• Inclusive parental leave (timeline based on location)
• A company-wide DEI initiative that you can be a part of
• Competitive compensation & equity package
• Team off-sites
• Tandem – a pool of linguists from around the world willing to help each other work on learning new languages
• An innovative product you can believe in. We’re sustainably changing the way companies develop and manage their web applications
• A Wellness stipend and a Professional development budget
• A global team, rich with culture and diversity
• Office equipment budget
• We’re voted as A Best Place to Work by 96% of our employees, Forbes Top 30 Companies for Remote Jobs, and in France Best Workplaces for Women

This is a remote job

We’re a worldwide, distributed team looking for the best talent. Our remote model has been in practice and thriving since 2014. To us, remote work means flexibility and having truly diverse, global teams.

To maximize team collaboration with the team, this role is preferred in the Americas or Europe in time zones ranging from UTC-8 to UTC+2 and the ideal candidate can be flexible in hours.

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.

You can expect 5 interviews on Google Meet. You will have the opportunity to meet with a variety of Platformers throughout the interview process. Our goal is to ensure you can make the most informed decision on whether our culture aligns with what you’re looking for in your future working environment.

All roles require background checks.

About our software

Platform.sh is a unified, secure, enterprise-grade platform to build, run, and scale fleets of websites and applications. We are trusted by 5,500+ organizations globally to help create innovative digital experiences.