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Clinic Flow Coordinator Jobs
Company | Medcan |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Wellness and Fitness Services |
Expires | 2023-09-24 |
Posted at | 8 months ago |
About Us:
- Handle client issues in a positive and professional manner
- Ensure clients receive maximum value time during their visit
- Ensure compliance with all service metrics
- Welcome and greet clients, guide clients throughout their visit and check clients in and out of their YRC appointments
- Foster client loyalty by creating a memorable experience
- Problem solve in a fast-paced environment
- Coordinate with staff to ensure the client’s visit is productive and effective with exceptional service delivery
- Manage in-clinic or virtual flow during client’s YRC/Specialty Clinic visit
- Other administrative duties as required
- Respond to client issues and enquiries
- Assist with Year Round Care line phone lines
- Assist with Responding to all communications including e-mails and phone calls regarding patient inquiries
- Excellent verbal and written communication skills
- Intermediate level in MS Office
- Strong organization and time management
- Education in health or a related discipline is an asset
- Prior experience in similar role, or minimum of 1 year of healthcare experience
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