Memory Clinic Coordinator Jobs

Strong organization and time management

Manage in-clinic or virtual flow during client’s YRC/Specialty Clinic visit

Foster client loyalty by creating a memorable experience

Prior experience in similar role, or minimum of 1 year of healthcare experience

Education in health or a related discipline is an asset

Excellent verbal and written communication skills

Experience in customer facing roles and thrives in them

Billing insurance companies on behalf of our clients

Checking in with clients via phone and email post treatments

Managing and keeping payments reconciled, organized and up to date

Helping to coordinate events and workshops in the community

Approachable, engaging, confident and enthusiastic

Ability to work in a fast-paced environment, have exceptional time management skills and to perform well under pressure

Experience working in a healthcare clinic setting is preferred

Demonstrates strong communication and interpersonal skills with clients

Providing support and leadership within our busy clinic

Managing incoming phone calls, emails and booking requests from clients in a timely fashion

Responding to client requests quickly and efficiently

3. Manage the clinic’s web-based management software program (OWL).

6. Manage the integrity of the client database for the purpose of statistical analysis and collection.

4. Upon request assist with clinic student events, self-directed continuing education and attending special TICP events.

▪ Minimum 2 years experience of human service work is an asset;

▪ Previous experience in an intake position is an asset;

▪ Previous experience in a community agency is an asset;

· Inventory and Clinic Management

· Handling all communication between practitioners, management, marketing team, and contractors

Responsibilities (but not limited to):

· Promoting services and products offered by the clinic

· Experience in healthcare reception

· Scheduling, booking, optimizing, and answering patient inquiries via phone/emails

Proven experience in staffing, leading, developing, and retaining a strong resident care team

Cedarhurst offers wages on-demand which allows you to access your earned wages before your payday.

Oversee and implement infection control, pharmaceutical, and physical/chemical restraining policies, and procedures, and assures that committee recommendations are carried out

Interviews, hires, trains, supervises, evaluates, and retains a high-performing resident care team

Assist with the preparation of the annual budget and maintains the operating budgets

Actively participate in the sales process

Stay professional and empathetic and manage conversations with participants who become upset or frustrated during the rating process

Relevant clinical research knowledge preferred

Proficiency with Microsoft Office suite and data entry

Excellent verbal and written communication skills

Ability to manage multiple tasks, set priorities and to work effectively under pressure to meet deadlines

Ensure all prospective participants sign the Memory Clinic consent form

Setting up and maintaining physicians’ profiles in clinic management system, running regular database reports for the management and clinic/practicum supervisors.

Calendar management for Director, Student Health Service.

Knowledge in UBC policies and procedures and experience of UBC systems including Workday, preferred.

Reviewing supporting files; preparing financial documents for submission to SH&W Finance.

Consulting with the Administrative Managers and Director regarding feasibility of major purchases and expenses and other budgetary planning.

Minimum of 5 years of experience in office coordination is highly preferred.

Must have previous experience working in a similar role within a spa or aesthetic clinic

2 yrs experience in a leadership role

Reviewing and amending the seasonal promotions

Overseeing and assisting the administrative team

Establishing and maintaining backbar inventory

As Part Of This Role, You Will Be

Accurately complete recruitment tracking log and all applicable clinical trial management systems

Assist Management with any other tasks as required

Identify appropriate study candidacy based on knowledge of sites’ recruiting and upcoming studies

Experience in Marketing and/or sales/recruitment

Experience administering memory or other cognitive tests/questionnaires is an asset

Excellent communication skills (verbal and written)