Client Advisor - Calgary

CELINE is a fast-growing French and Leather-Goods Couture House that belongs to LVMH group driven by a new holistic and creative project led by Hedi Slimane, its Artistic, Creative and Image Director.

CELINE’s ambition is to become one of the most iconic luxury brands worldwide. To make this vision a reality we are looking for enthusiastic, agile and passionate personalities who are eager to evolve in a demanding environment.

CELINE is looking for a Client Advisor to join its Boutique in Calgary, AB !

YOUR IMPACT

• Consistently follow up with any shipping, alteration, or other issues related to clients.
• Meet individual and store sales targets and consignment goals.
• Maintain and expand a client book.
• Adhere to all company policies.
• Promote store events through email, phone, and personalized notes.
• Incorporate product knowledge in the sales process with the result of maximizing sales, units sold per transaction, and the dollar value of each transaction.
• Assist in general housekeeping and the maintenance of the store image.
• Support shipping and receiving and inventory control as requested.
• Capture all relevant customer information for entry in database.

KEYS FOR SUCCESS

Competencies:

• Passion for luxury product with an appreciation for design.
• Service orientation and customer focused.
• Desire to work in a retail setting, with a focus on sales.
• Candidates with client books strongly preferred.
• Tech Savvy - ability to learn and utilize various software programs.
• Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays.

Languages: Foreign Languages a plus

OUR ENGAGEMENT

CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.

We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.

CELINE recruits and recognizes all types of talent and singularities.