Chief Operating Officer For An Ecommerce Company

Hello, Chief Operating Officers!

My name is Kenneth and I am the CEO at Ultimate Beauty - an ecommerce company primarily selling through Amazon, and similar channels. We have grown quickly (>200% YoY growth, three years in a row) to a $20M run rate company (from 2 to 55 people), outgrowing our previous COO. We are looking for a new COO to lead the company through the next phase of rapid growth from $20M to $100M, over the next 2 years.

We are looking to hire a motivated, Chief Operating Officer who will be working closely with the Visionary CEO, complimenting him as an operator/integrator, transforming his vision into executable strategies, aligning with the leadership team and organisation. This entails both strategic planning and day to day operations of the business, including leading, managing and holding the leadership team accountable for achieving agreed upon commitments. Our ideal candidate is someone who, from experience, knows what is missing, and what we need to build & do, to quickly realise our ambitious goals.

This is a full-time remote role.

Requirements

We are looking for a Chief Operating Officer specifically with these requirements:

• Experience with rapid market expansion, including (e.g. legal entities, tax, etc)
• Has at least 3+ years of experience in the Ecommerce and Supply CHain and Logistics industry
• 2-4 years experience as Director or Head of Department, preferably with P&L accountability
• Experience growing and designing an efficient organization (e.g. org structure, roles & responsibilities) to support the anticipated growth
• Experience scaling product portfolio (multiple categories)
• Experience designing and implementing the internal infrastructure needed to support current operations & expected growth
• C1-C2 Level of English (All company communications are in English)
• Experience scaling multiple logistics / supply chain company from $20M to $100M (50 to 100+ people)
• Experience driving cross functional alignment, holding leadership team accountable for execution and performance
• Experience leading large cross functional initiatives
• Experience formulating, executing and following up on strategies, plans and KPIs

Nice to have:

• Corporate finance knowledge
• Experience with hyperscale (100-200% YoY growth)
• Technical background. Experience with IT or a highly technically developed company
• Experience in implementing or working with various software for different company and business purposes and needs

Your responsibilities will include (but are not limited to):

• Effectively collaborate with the Visionary, maintaining a high level of mutual respect, realising the unique contributions and ideas that the Visionary has. Filter ideas and translate them into functional plans for the company.
• Design & implement scalable solutions (systems, processes and people) needed to support current operations, expected growth and to minimise growing pains
• Ensure the departments have the support & resources needed to accomplish their best work, including advocating on their behalf and clearing bottlenecks as needed
• Translate the company vision into strategy, departmental plans, targets & goals. Cascaded across the organisation, communicated and understood by all
• Cultivate clarity, trust, alignment, and accountability across the organisation
• Organise exceptional, data-based decision-making throughout. Resolve issues effectively. Act as the ultimate decision-maker on critical decisions, as needed
• Ensure that everyone is truly following, and adhering to, the company's core processes and operating system with consistency. Including mechanisms for continuous improvement
• Own the company operating system (EOS), ensuring highly productive meetings that are moving the company forward.
• Faithfully execute the business plan, achieving or exceeding the company's short-, near-, and long-term strategy & targets (including P&L ownership)
• Directly oversee the leadership team, and by extension, their departments. Hold the department leads accountable to exceptionally high standards of execution & performance

Benefits

Growth Opportunities/Perks:

• People first culture, encouraging every individual to live their best life
• Paid sick, parental and holiday leaves
• A chance to fulfil and realise your potential as a top level COO, in a hyperscale business
• Fully remote role. Work from anywhere (4 hours overlap with CET working hours)
• Experience in fast growing international company
• Total compensation XXX EUR annually, split into base salary and bonus, based on experience and outcome of recruitment process.
• 24 working days’ vacation per year

This Position Is Perfect For You If You’re…

• Future-oriented: is able to future-pace bottlenecks & opportunities and reverse engineer into tactical initiatives & decisions in the present
• Data-driven: is able to analyse data and make critical decisions based off of it
• Highly coachable. Passion for personal and professional development. Readily accepts feedback and incorporates it into ongoing personal growth & development. Is able to evolve in response to company needs
• System Thinker: sees the world through patterns & systems interaction at all levels. Is able to identify the highest leverage points, as well as areas of efficiency & improvement. Understands operational best practices, strategies & tools
• Radical Ownership: accepts responsibility for all company operations, with a willingness to do whatever it takes to ensure the company successfully & ethically executes its goals & vision
• Highly organised: is able to manage multiple projects at once and ensure all are delivered on time. Effective time management & prioritisation skills
• Influencer: is able to get participation & buy-in from any key stakeholder and incite collaboration around any desired outcome or project

What We Do:

Please visit our website to get a good understanding of our services: https://www.ultimatebeautycompany.com/

Our hiring process is made up of four parts, so please be aware that you will need to dedicate time for a questionnaire, a video, and two 1-on-1 interviews, and a test project.

Thank you for taking the time to consider this position. I look forward to hearing from you soon!

Kenneth