Associate Director, Business Operations & Strategy (Bangkok-Based, Relocation Provided)

About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

We’re looking for an Associate Director, Business Operations & Strategy (Bangkok-based, relocation provided) to lead strategic and operational initiatives that create both growth and efficiency across the company. In this role, you will work directly with multiple stakeholders, including executive leadership and various cross-functional departments to successfully implement key initiatives. You will impact Agoda’s business through exploring new business opportunities, analyzing complex scaling challenges, and improve existing operations. We’re looking for the future leaders of Agoda who think critically, learn from mistakes, and adapt quickly.

This position offers high visibility with senior management and with other departments within the company.

This position is based in Bangkok.

Roles & Responsibilities:

• Strategic knowledge & insights: Develop outstanding insights on our markets, competitors, and business trends, and disseminate this knowledge across Agoda to inform key decisions
• Corporate & business-level strategy: Work closely with senior executives across functions – such as product, sales, marketing, business development, and finance – to set our strategy and drive key business initiatives
• Operational excellence: Help our leaders run Agoda skillfully, which includes clarifying accountability, as well as identifying and monitoring critical success metrics

Qualifications & Skills

• Experience in and a passion for projects involving big data and statistical models
• Excellent interpersonal skills and demonstrated ability to report and persuade different levels, including senior management
• Strong analytical abilities, especially with respect to experimental design and analysis
• 5+ years experience in management consulting, investment banking, private equity, or strategy/business operations for a fast-growing globally operating tech company
• Bachelor’s degree; MBA or other advanced technical degree preferred
• Strategic thinking and planning, hands-on mentality
• Excellent skills in presenting and analyzing data and creating actionable reports

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Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy .

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.