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Associate, Audit & Control Jobs
Company | Holt Renfrew |
Address | Mississauga, Ontario, Canada |
Employment type | PART_TIME |
Salary | |
Category | Retail |
Expires | 2023-08-25 |
Posted at | 9 months ago |
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.
A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.
Associate, Audit & Control
The Associate, Audit & Control provides the switchboard, general office, accounts payable and daily balancing functions within the Cash Office. They also execute the internal services provided to the store including general and procedural inquiries, and employee parcel and bag check.
Specific responsibilities include (but are not limited to) the following:
Le(la) préposé(e), Vérification et Contrôle opère le standard téléphonique, les services administratifs, les comptes fournisseurs et les fonctions d’établissement de bilan au sein de la Caisse centrale. Le(la) titulaire de ce poste est également responsable des services internes fournis au magasin, dont les demandes générales et procédurales ainsi que la consigne de paquets et la vérification des sacs des employés.
Les responsabilités spécifiques comprennent ce qui suit, sans toutefois s’y limiter:
A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.
Associate, Audit & Control
The Associate, Audit & Control provides the switchboard, general office, accounts payable and daily balancing functions within the Cash Office. They also execute the internal services provided to the store including general and procedural inquiries, and employee parcel and bag check.
Specific responsibilities include (but are not limited to) the following:
- Ensure inbound customer calls are answered following company standards
- Ensure general office practices maintained and a neat and tidy workplace to mitigate loss
- Oversee repairs of technical systems (POS, etc.)
- Provide support and follow up on audits to ensure compliance
- Perform department auditing of company policies and procedures
- Maintain phone directory for location
- Perform other duties, as assigned
- Manage Customer’s Own Goods, and other No Inventory Value/No Charge tracking
- Provide financial support through banking reconciliation, invoice coding, petty cash management, chargeback investigations
- Accurately route calls to recipients or deliver messages in a timely fashion
- Intermediate knowledge of Microsoft Office including Excel, PowerPoint and Word
- High School diploma or equivalent
- A proven track record of strong attention to detail, exceptional organizational skills, and excellent written and verbal communication
- 2-3 years of previous work experience in a similar environment; retail preferred
- Contribution to financial objectives
- Individual objectives linked to the achievement of department goals
- Feedback from internal and external clients
Le(la) préposé(e), Vérification et Contrôle opère le standard téléphonique, les services administratifs, les comptes fournisseurs et les fonctions d’établissement de bilan au sein de la Caisse centrale. Le(la) titulaire de ce poste est également responsable des services internes fournis au magasin, dont les demandes générales et procédurales ainsi que la consigne de paquets et la vérification des sacs des employés.
Les responsabilités spécifiques comprennent ce qui suit, sans toutefois s’y limiter:
- Effectue la vérification des politiques et procédures de l’entreprise par rayon/service
- Fournit du soutien et du suivi pour les vérifications afin d’assurer la conformité
- S’assure de répondre aux appels entrants des clients selon les normes de l’entreprise
- Se conforme à toutes les politiques et exigences de santé-sécurité
- Tient à jour le répertoire téléphonique de l’emplacement
- Gère les marchandises appartenant aux clients et fait le suivi des autres relevés non marchandise/de libre circulation
- Redirige adéquatement les appels aux récipiendaires ou livre les messages en temps opportun
- Offre du soutien financier par le biais de rapprochement bancaire, de codage de facture, de gestion de la petite caisse, d’enquêtes sur les rétrofacturations
- Effectue les autres tâches qui lui sont assignées
- Supervise les réparations des systèmes techniques (PDV et autres)
- S’assure de respecter les pratiques de travail administratives et de maintenir un lieu de travail propre et ordonné afin de limiter les pertes
- Connaissances intermédiaires de Microsoft Office, incluant Excel, PowerPoint et Word
- Diplôme d’études secondaires ou l’équivalent
- De 2 à 3 ans d’expérience préalable dans un poste similaire
- Parfaitement bilingue en français et en anglais
- Attention minutieuse aux détails éprouvée, exceptionnelles compétences organisationnelles et excellentes aptitudes en communication écrite et verbale
- Objectifs individuels liés à la réalisation des objectifs du service
- Rétroactions des clients internes et externes
- Contribution aux objectifs financiers
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