Assistant Restaurant Manager - Lakeside Dining

If you're looking for an exciting and rewarding opportunity to showcase your talent and join a team that brings out the best in each other, then we want to hear from you! Eldorado Resort is looking for an Assistant Restaurant Manager in Lakeside Dining!

Our beautiful lakeside property offers a wide range of exciting career opportunities. We offer competitive earnings potential, employee discounts on water sport rentals, fun social events, incredible colleagues, and last but not least, discounted hotel stays and food & beverage at all Argus owned Restaurants and Hotels!

What will you be doing?

The position of Assistant Restaurant Manager is to assist the Restaurant Managers with overseeing the operations of the dining outlets – primarily including Lakeside Dining, Boardwalk, Lounge and Room Service. This person will provide daily supervision and direction of the food and beverage service staff, while interacting with guests to ensure a positive guest experience. This position assists in the development, implementation, and maintenance of quality standards for the food and beverage staff.

Responsibilities include but are not limited to the following:

• Provide speedy resolutions for any issues that arise during a guest’s dining experience
• Consistently offer professional, friendly and warm hospitality to all guests
• Build and maintain effective relationships with guests, crew members and management
• Demonstrate hands-on management approach to lead our service team
• Ensure proper staffing levels are maintained to deliver quality service and within budgeted labor
• Demonstrate a complete understanding of all company policies, procedures and standards
• Create a fun, safe and exciting working environment championing H&S initiatives
• Hands on approach in leading the team with day to day operations
• Assist with the development within the department, utilizing a continuous improvement approach to ensure a high quality, cost effective and customer focused operation
• Inspect and oversee the cleanliness and maintenance of all function space, public areas, and service areas
• Demonstrate high personal integrity, business ethics and take every opportunity to promote the hotel’s dining outlets
• Regularly monitor meal service to ensure standards are being properly executed
• Ensure proper record keeping, inventory and cash handling procedures are followed
• Coach and train employees as well as provide disciplinary action when required

What are we looking for?

• Must possess superior verbal and written communication
• Minimum requirement of 2 years supervisor experience in a high volume, fast paced hospitality environment- preferably in a food and beverage capacity
• WSET Intermediate Wine Certificate or comparable not required but considered an asset
• Post-secondary diploma or degree in Business or Hospitality Management is an asset
• Proficiency in all Microsoft Office applications including Squirrel POS, Word, Excel, PowerPoint and Outlook
• Able to work flexible hours in line with guest and business needs, including weekends and holidays as required
• Guest focused, outgoing, positive, friendly attitude
• Ability to demonstrate extreme organization in a fast paced environment while acting as a team player
• Serving It Right Certificate
• Strong organizational skills with the ability to manage a large and variable workload, ensuring timely and accurate completion of assigned work

Perks

• Employee and Family Assistance Program
• An excellent work environment, with a focus on staff recognition and teambuilding
• Extended Health and Dental Benefits
• Staff Accommodation
• Employee discounts on accommodations, dining and marina at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Hampton Inn & Suites Kelowna Airport, Home2Suites)
• Room for growth and development

Don't miss this exciting opportunity to join our Eldorado Resort family!

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