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Company | Vail Resorts |
Address | Whistler, British Columbia, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Hospitality |
Expires | 2023-08-12 |
Posted at | 9 months ago |
Create Your Experience of a Lifetime!
Reference Date: 07/13/2023
Job Code Function: Front of House
- Excellent training and professional development
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- Referral Program
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- Employee Assistance Program
- RSP Options (after 12 months or 2000 cumulative hours of service)
- Critical Illness and Accident plans
- Free ski passes for dependents
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
- Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
- Sets the example for all other staff for service standards, menu knowledge, wine and beverage education, and overall service excellence.
- Fill in where needed to ensure guest service standards and efficient operations.
- Make employment and termination recommendations consistent with Company guidelines for review.
- Should have the ability to work all stations in the kitchen, and have a proven ability to supervise, communicate, and work well with coworkers and service staff.
- Works on the floor in the restaurant, exceeding guest satisfaction as well as completing management reports pertaining to revenue accounting, tip disbursements and recording, scheduling, ordering products and equipment, payroll, inventory and keeping daily manager logs.
- Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
- The Food & Beverage Manager is responsible for the training and supervision of all staff including the leadership team.
- Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
- Continually strive to develop staff in all areas of restaurant and professional development.
- Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
- Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
- Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
- Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
- Responsible for all forms of cash handling throughout restaurant including register drawers, safe, deposits, and change orders.
- Read and understand COVID-19 Pandemic Response – Mountain Lodges and F&B Locations Procedures.
- Must have excellent leadership, problem-solving and multi-tasking skills.
- Must be aware of safety and sanitation guidelines.
- Minimum 5 years of restaurant experience with at least one year at a managerial level.
- Must be able to work weekends and holidays including; Thanksgiving, Christmas Day, December 26th through January 4th, Presidents’ Day Weekend, and any other holidays as requested.
- ServSafe Certification (or ability to obtain).
- High school diploma or equivalent.
- Must be able to lift and carry 40+ lbs.
- Must be fluent in English.
- Experience leading in a high-volume, fast-paced work environment.
- Bachelor’s degree or equivalent.
Reference Date: 07/13/2023
Job Code Function: Front of House
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