Restaurant General Manager Jobs

A&W Restaurants in Victoria, BC, (Island Burgers Inc.) is looking for a permanent full-time Restaurant General Manager to start immediately at our Shelbourne Street location. ( 3667 Shelbourne Street, Victoria, BC V8P 4H1)

Salary: $50,250, depending upon experience and/or completion of in-house training.

Hours per week: 40

Language Requirements: English

Terms of Employment: 2 years permanent

Education: Secondary school or equivalent

Work Experience: Minimum 3 years experience in food preparation. Previous experience in supervisory/management roles will be an asset.

Benefits which include an extensive single or family Medical/Dental Benefit comprised of Pharmaceuticals, Hospital Care, Paramedical, Medical Equipment, Travel, Visioncare, Basic and Optional Life, AD&D, along with an optional Group RRSP.

The McMurray Group is a franchise company with 40+ A&W restaurants extending across British Columbia and the Yukon Territories. Our working environment is based on respect and listening. Everyone's efforts and results are recognized and celebrated.

ROLE

The Restaurant Manager is responsible for all aspects of restaurant operations including the quality and consistency of the customer experience, adherence to A&W standards, Provincial WCB, Employment and Health Regulations, the development of a motivated and productive team of employees, and ultimately, the growth and profitability of the business. The Manger will be scheduled in positions, working ‘hands-on’ alongside the team members.

Responsibilities

Operations

• Responsible for weekly P&L statement of cost of goods, labour costs and direct expenses.
• Schedules staff, including self, to operational positions and shift roles.
• Working knowledge of climate goals, ensuring they are practiced daily.
• Balance key goals – high quality, speed of service and cost control through effective management of the operating system.
• Makes sure all equipment and facilities are in good condition, and plans for maintenance and repairs.
• Maintains A&W standards and conducts Performance reports regularly; recognizes areas for improvement and acts where improvement is needed.

Human Resources

• Recruits and hires hourly staff (Makes hiring decisions for supervisory and assistant manager positions in conjunction with the Area Manager and HR).
• Trains, develops, confronts poor performance and terminates staff.
• Has knowledge of HR policies and makes sure they are enforced.
• Documents critical incidents and reports them to key individuals.
• Leads meetings.
• Ensures staff safety and a healthy, motivating work environment applying Daily Climate.
• Ensures monthly Health and Safety meetings walk through are completed and takes corrective action.

Financial

• Ensures restaurant profitability by managing costs to set thresholds and goals for profitability.
• Manages inventory control, ordering, cost control and weekly inventory counts.
• Completes daily, weekly, and period accounting administration.
• Applies cash and food cost management principles.

Customers

• Ensures that cleanliness standards and safe food handling practices are met.
• Manages accidents or complaints, implementing service recovery program.
• Responsible for all local store marketing.
• Ensures high level of service to guests through efficient preparation, stocking, and staff positioning, including self.
• Ensures teams appearance is to standard.

Qualifications

• Strong interpersonal skills and proven leadership with supervisory experience
• Expertise in all restaurant positions
• High interest in developing others
• Ability to do accounting and manage administrative aspects of the operation
• Complete knowledge of Operating Standards
• Knowledge of restaurant Operating Systems

Prefered Skills

• Ability to build and maintain positive relationships with colleagues and suppliers
• Ability to give presentations
• Competency in Windows 11 and Microsoft 365 for Business
• Acceptable oral and written business communication skills

Additional Notes

Physical Demands

• Standing and walking for extended periods
• Some heavy lifting

Posted: July 26, 2023

How To Apply

Please ensure that you are providing a current, relevant, resume with pertinent work experience and references. Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

We strongly encourage Candidates to apply to this job posting through the available links first for priority processing, otherwise, in the case that the link is not working, you may apply with your resume,

• By email: [email protected]
• Through our Career Page https://bit.ly/2J7m6ki
• By mail: Recruitment - A&W McMurray Group, 2739 30th St., Vernon, BC, V1T 5C6, or
• By fax: 250-275-6707, or

For further information regarding this posting, or others, please visit https://bit.ly/2J7m6ki or call 250-275-6706 x322 during business hours (10am - 4pm Pacific Time). If you are viewing this ad, the position has not been filled. Only qualified applicants will be contacted for assessments and interviews.

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