Administrator, Office Services Jobs

Goodmans LLP is internationally recognized as one of Canada’s leading and most innovative law firms. We offer market leading expertise in M&A, corporate, securities and finance, private equity, real estate, tax, restructuring, litigation and other business-related specialties.

What makes Goodmans a great place to work? Knowing you are part of a team that will ensure you feel valued, connected and supported. We are committed to fostering a dynamic and engaging culture that values diversity, equity and inclusion. If you are looking for a challenging and rewarding opportunity, then this is the place for you. Join us and put yourself in good company!

We are looking for a full-time Administrator, Office Services. As a key member of the Office Services team, you will be reporting to the Team Leader, Office Services. In this role, you will be responsible for executing a variety of administrative tasks in support of the Office Services Department. This position is suitable for a highly organized individual with a great sense of urgency and strong customer service skills. This position requires flexible hours to accommodate the firm’s needs.

Scope of Responsibilities:

• Collect, sort, process and distribute outgoing and incoming mail
• Arrange local and international couriers including providing corresponding customs documentation; liaise with courier on behalf of firm member to trouble shoot any issues
• Provide emergency on-call support as needed
• In partnership with our Premises team, ensure all supply rooms and copiers are stocked and organized; deliver supplies to firm members upon request
• Provide excellent customer service to both internal and external clients; operate in a fast paced environment while meeting multiple deadlines and maintaining consistent and high service standards
• Provide in-firm delivery service; deliver incoming courier packages and facilitate internal delivery requests
• Provide assistance to others during absences as needed; including after-hours support to Premises, Client Services, Technology and Records Management
• Other duties as assigned
• Use time productively and follow established processes, best practices and service standards
• Assist with in-firm printer troubleshooting and coordinating service calls with vendor
• Liaise directly with firm members on requests and requirements, including but not limited to, collecting storage boxes, delivering items to court and making bank deposits
• Process photocopying, scanning, printing and binding requests as per specifications of the assignment and prioritize jobs as needed; liaise with offsite printing partners

Requirements:

• Demonstrates excellent client service and ability to anticipate client needs
• 1-3 years of relevant experience within a professional services environment
• A designation is not required
• Solid written & verbal communication skills
• A team player who takes initiative and works well independently
• Proficiency in role-specific software, including Rendezvous, Print Room Manager/Copitrak and DM
• A high school diploma or equivalency
• Discretion, confidentiality and attention to detail are essential
• Working knowledge in MS Office applications including Word, Outlook, Excel, PowerPoint, Teams and Adobe

We Offer:

• Competitive compensation and vacation package
• A comprehensive benefits package, including: health and dental benefits; vision care; employee assistance program; life insurance; short and long-term disability; extended mental health benefits; a fitness allowance; and RSP matching program
• Various social events and wellness activities throughout the year
• A short walk from Union subway station and accessible from the path
• Continuing professional development opportunities
• Business casual dress code

Goodmans LLP is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Goodmans LLP invites applications from all qualified candidates. For applicants with disabilities requiring accommodation at any point in the recruitment process, please contact [email protected].

Please note that in light of Goodmans LLP/Goodlaw Services Limited Partnership’s COVID-19 vaccination policy, applicants who receive a conditional offer of employment from the firm will be required to provide proof of being fully vaccinated with all required doses of a COVID-19 vaccine approved by Health Canada. Individual requests for accommodation will be considered on the basis of medical grounds and/or because of creed/religion.