Administrator, Contracts Jobs

Contracts Administrator
The Contracts Administrator administers, maintains and processes customer's contracts in adherence to the Company's Policy and Standard.  This position is responsible for understanding and adhering to the specific requirements of the Policy and Procedures of the Ricoh Canada Inc., Quality Management System.
Responsibilities

• Ensure the accuracy and quality of billing at all times;
• Take ownership to research and resolve customer issues;
• Other duties as assigned by manager.
• Action reports provided by the Supervisor, Contracts;
• Process manual and updates existing contracts;
• Perform monthly invoicing edits;
• Audit all cash sales, leases, rentals, renewals and exchanges;
• Process monthly customized spreadsheet billing;
• Approve customer profile changes;
• Process approved contract cancellations and adjustments;

Education & Experience

• Minimum of 2 years related experience in Contract Billing and Administration
• Post Secondary Education

Skills

• Demonstrated ability to work effectively with individuals at all organizational levels, both internally and externally
• Excellent interpersonal, verbal and written communication skills
• Excellent Customer Service skills
• Strong analytical, problem solving and organizational skills
• Team player, communicative and self-starter
• Ability to work on and manage multiple priorities simultaneously, and meet established deadlines
• Basic Accounting and Numeracy Skills
• Strong attention to detail
• Proficiency in the use of MS Office applications (BAAN, Lotus Notes an asset)