Register
Recruit Create CV

It Support Helpdesk Jobs

Bilingual It Helpdesk Manager
By Fuze HR Solutions At Saint-Eustache, Quebec, Canada
Minimum 5 years experience in technical support management or a similar role.
Strong leadership, coaching, and team management skills.
Ensure the technical support team has the necessary skills and knowledge.
The required qualifications for the Help Desk Manager are:
Manage a team of technical support professionals to provide great customer service and resolve technical issues quickly.
Improve technical support services and make sure customers have a great experience.
It Helpdesk Technician Jobs
By MPA Recruitment At Quebec, Canada
Document solutions to recurring problems in the knowledge base, promoting self-help among users.
AEC, DEC, or equivalent certification at a higher level.
Minimum of 2 years of experience in an IT Helpdesk environment.
Strong communication skills, both written and verbal.
Delivering Level 1 support to users, addressing incidents, and handling service requests.
Ensure all incidents and service requests are resolved promptly, adhering to the defined SLAs.
It Support Technician Jobs
By Xandar Kardian Inc. At North York, Ontario, Canada
·Strong organizational skills to prioritize and manage multiple tasks simultaneously.
·Strong troubleshooting skills to diagnose and resolve software, hardware, and network-related issues.
·Great communication skills for explaining complex technical concepts in a way that non-technical others can understand.
·Creating and updating knowledge base documents for efficient problem-solving and future reference.
·Clear and well-descriptive documentation skills to maintain detailed records of technical issues, solutions implemented, and system configurations.
·Basic knowledge of LAN and wireless networks system
It Support Jobs
By Prime Hires At London, Ontario, Canada
Strong problem-solving skills with keen attention to detail.
Excellent communication and interpersonal skills.
This is a 2.5 month contract opportunity
Assist in the installation, configuration, and maintenance of computer systems, networks, and related infrastructure.
Conduct checks and label equipment.
Maintain accurate documentation of system configurations, procedures, and troubleshooting steps.
It Helpdesk Technician Jobs
By ALTEN At Brampton, Ontario, Canada
Work Experience / Education / Certifications
• Prepare and maintain all department documentation, including inventory and asset management
• RDC & ODC Warehouse Management
Reports to: Manager, IT Support & Implementation
• Incident tickets: All Cherwell ticket must be acknowledged and resolved within the set SLA
• Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
It Customer Support Ii
By Alberta Health Services At Leduc County, Alberta, Canada

Length of Shift in weeks:

Helpdesk/ Technical Support Jobs
By Raise At North York, Ontario, Canada
Knowledge of General Ledgers, cash orders or any accounting skills would be asset.
1+ years of experience in a similar customer service-related position
1+ years of experience of phone customer support – preferably within the financial transactions space
Experience probing and identifying customers ask - problem solving an analytical thinking demonstrated in recent project or position.
Knowledge of foreign currency orders (worked for an exchange bureau or currency exchange in the past)
Booking currency rates for customers
It Support Engineer I, It Services
By Amazon At Vancouver, British Columbia, Canada
Creates and updates standard operating procedures (SOPs) to improve the teams’ knowledge through knowledge management.
Acquire and maintain current knowledge of relevant IT policies in order to provide technically
Manages ticket quality by executing ticket auditing across North America.
1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
2+ years of troubleshooting in a multi-user high availability environment experience
2+ years of PC repair, troubleshooting, deployment and liquidation experience
It Support Technician Jobs
By Wolverine Power Cooperative At Cadillac, Saskatchewan, Canada
Maintain computer asset management and work issues tracking system.
Install and update computer hardware and software including operating system updates and antivirus software programs at the headquarters and remote locations.
Certifications preferred include MCSE, Network +, A+.
Technical knowledge of network and PC operating systems.
Proven hands-on hardware trouble shooting experience and experience working in a team-oriented, collaborative environment.
Requires strong written and oral communication skills and proven analytical and problem-solving ability.
Executive It Support Jobs
By Randstad Canada At Markham, Ontario, Canada

We are looking for a positive and collaborative Executive IT Support Specialist to be primarily responsible for providing white glove support to our Company executives. Tasks will include tracking, ...

It Support Jobs
By Shorefast At Fogo Island, Newfoundland and Labrador, Canada
Provide onsite support in the field for the remote managed services team
One years’ experience troubleshooting and resolving hardware, software and network connectivity issues in an end-user environment
Strong troubleshooting and problem-solving abilities
Strong listening, verbal, and written communications skills
Coordinate monthly IT billing approval requests and accounts payable notifications
Provide troubleshooting support and end-user training to staff for existing business-specific software
It Support Technician Jobs
By ClickJobs.io At Varennes, Quebec, Canada

JLD-Laguë Group, authorized John Deere dealerships, is recognized as a leader in sales and service of new and used equipment. The opportunity to work in a pleasant, motivating and challenging ...

It Administrative Support/ Devops [Ernst & Young]
By CareerBeacon At Halifax, Nova Scotia, Canada
Good planning, organizational, and time management skills.
Server and user management, including OS installs, software installs, patching, and configuration
Broad base of knowledge and skills in network topology, infrastructure, and operating systems.
Deployment and configuration, PowerShell, system hardening, and security patch management
Familiarity with network configuration, reverse proxies, and web application server management
deployment and configuration, PowerShell, system hardening, and security patch management
It Support Manager / Lead
By Bull IT Services At Montreal, Quebec, Canada
• Experience in working with Mobile Device Management (WorkspaceOne, MobileIron, Intune)
• DLP, AV, WSUS, Patch management, VPN, VDI technology
• Patch management, ITSM tools, Microsoft Exchange, O356, MS teams, Azure AD, Proxy, etc.
• Vendor and contract Management
• Provide data driven analysis to management about key improvement and opportunity area
• Inventory management, incident management, change management & problem management
Pt-It Helpdesk Admin Jobs
By F2Onsite At Richmond, British Columbia, Canada
Install software via centralized computer management system - MangineEngine Endpoint Central Cloud.
List of job duties or job description.
Manage hardware and software inventory.
Maintain an internal knowledge base for users to reference.
Look for ways to improve customer experience.
Title of the position to fill.
It Support Jobs
By Confidential At Mississauga, Ontario, Canada
Self-Management - A strong self-starter with work ethic and discipline to provide timely deliverables without reminders from leadership, staff or customers.
Minimum 5 years PC usage experience and advanced skills levels with, MS Word, Excel, Powerpoint, Outlook , Active Directory
Manage computing hardware systems deployment and return process
Manage IT Asset Tracking for hardware
Utilize IT Case Ticket System to manage all inbound customer requests
Strong troubleshooting skills 3+ years
It Support Manager Jobs
By OSL Retail Services At Mississauga, Ontario, Canada
Time management and the ability to prioritize, along with strong organizational skills
Responsible for the management of the organization’s email accounts
Offer training to staff of the organization and its clients
Proven working experience in IT or relevant experience
Knowledge of Server 2016 and higher
Hands-on experience with computer networks, network administration and network installation
It Helpdesk Support Jobs
By Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel At Toronto, Ontario, Canada
Maintain an IT asset management system, ensuring accurate records of hardware and software inventory and tracking changes or upgrades.
Extensive knowledge and experience in Microsoft Office 365 administration and support.
Highly organized with the ability to maintain an IT asset management system and ensure accurate records of inventory.
Candidates must be available to work on-site in Toronto; remote work from home is not available.
Perform remote troubleshooting through diagnostic techniques and relevant questioning to identify and resolve technical issues.
Manage Microsoft Office 365 services and provide support to users, including account administration, troubleshooting, and training.
It Support - No Exp Req- Must Drive
By PrimeHires At Thunder Bay, Ontario, Canada
An inventory validation exercise is a request of the , in validating and labelling technology inventory across the Province of Ontario.
Staff will be required to have a valid driver's license, vehicle and travel to the various sites in any given day.
Inclusion and Equal Opportunity Employment
It Support Summer Intership
By ADD Printing & Packaging At Toronto, Ontario, Canada

Responsibilities We are looking for an IT Support Intership to join our team. The successful candidate/student will be responsible for providing technical assistance and support related to ...