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Customer Service Representative Jobs in Quebec

Representative Customer Service - En
By Sobeys At Montreal, Quebec, Canada
Collect telephone complaints from consumers and merchants using Remedy software (complaint management);
Ensure the validation of invoicing / trigger the orders received from the various ordering tools of our customers.
Respond to online grocery users on the Internet and to those who wish to register or obtain information.
Updating products on the IGA.net website;
Ensure adequate internet connections with participating stores; ▪ Provide support for the IGA.net website;
Process credit applications and support customers using the website (Sobeys Credit Application Website);
Customer Service Representative Jobs
By Fastfrate At Montreal, Quebec, Canada
• Manage the special project orders from time of execution through to final delivery
• Minimum 2 years Customer Service experience in the Transportation/Trucking LTL industry specifically
• Excellent interpersonal and communication skills
• Good problem resolution skills
• Knowledge of transportation industry mandatory
What will make you successful in this role:
Customer Service Representative Jobs
By Circle K At Miramichi, New Brunswick, Canada
Thinking quickly and offering suggestions
Opportunities for fast career advancement
Years of service Recognition program
Supporting temporary workers through PNP (some conditions may apply)
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Inventory And Customer Service Representative - Transport
By Randstad Canada At Dorval, Quebec, Canada
Working with the warehouse team to manage inventory and stock allocation, data entry
Healthcare/Dental benefits once permanent employee
+1 year experience in a similar position, working in a transport company is preferred
Professionalism and Good organizational skills
Good computer skills (Excel, Word, etc.)
Contract to Permanent after probation
Customer Service Representative Jobs
By Smiths Interconnect At Kirkland, Quebec, Canada
Technical Proficiency – Demonstrates the required technical knowledge and skills to achieve in their role
Manage incoming customer service inquiries through phone call, emails website and portals.
Excellent communication and active listening skills
Ability to multi-task, prioritize, and manage time effectively
Strong computer skills including MS Office Suite (Word, Excel, Outlook)
Provide world class customer service to exceed our customer’s expectations
Customer Service Representative Jobs
By Imperial Dade At Canada

Please go to www.imperialdade.com and refer to job posting #1102 to apply to this role. Open to anyone is Western Canada. Experience in a related field in an office environment preferable.

Customer Service Representative - Hybrid
By IPG - Intertape Polymer Group At Montreal, Quebec, Canada
Minimum 2-5 years' experience in Customer Service.
Strong communication skills; verbal and written.
Excellent customer service and listening skills.
Strong knowledge of MS-Office suite products
Reports to: Sr. Manager - Customer Service
Respond to customer inquiries in a timely manner maintaining a professional demeanor via e-mail, phone or fax.
Customer Service Representative (16 Months)
By Luminis At Pointe-Claire, Quebec, Canada
Perform data entry into an Integrated Manufacturing Management System
Respond to clients’ inquiries relating to product capabilities
Excellent organizational and problem solving skills
Excellent communication skills in both oral and written
DEC in Administration, Certificate, DVS or Relevant Experience
Experience in customer service in the electrical and/or manufacturing environment
Customer Service Representative (Ft)
By Skyservice Business Aviation Inc. At Dorval, Quebec, Canada
Provide feedback to the Customer Service Manager/Supervisor regarding service issues or customer concerns.
A minimum 2-3 years’ experience in a discerning customer service environment, preferably in aviation.
Completion of secondary education is required.
Post-secondary education is considered an asset.
Provide high standard service to customers in accordance with Skyservice’s philosophy; ensures the efficient and courteous arrivals and departures of customers.
Ensure communication and coordination between customers, line service crew and staff.
Customer Service Representative Jobs
By Randstad Canada At Varennes, Quebec, Canada
Return parts and manage orders.
An annual salary of up to 60k per year
Daytime working hours (8 a.m. to 5 p.m.), Monday to Friday
An annual salary of between 50k-60k per year
3 weeks vacation per year
Follow up on calls using internal software
Customer Service Representative- Telecom
By Huntel Global At Canada
Excellent time management and organizational skills. Able to work with minimal supervision. Adaptable to new workflow and changing environments.
Promote company products, features, and benefits through consultative customer qualification
Natural aptitude for technology. Skillful, knowledgeable, and driven to learn more about the satellite communications industry.
Strong working knowledge of Microsoft Office suite. Excellent computer and website navigation skills..
Maintain a working knowledge of company products and services. Opportunity to specialize in certain operational processes will be encouraged
Contribute to process improvements by leveraging direct feedback and experience and proposing new initiatives or changes
Customer Service Representative Jobs
By Cognosante, LLC At Canada
High School diploma or General Educational Development (GED) certificate
A minimum of two years call center customer service experience
Oral and written communication skills sufficient to facilitate clear and accurate information exchanges with customers (verified by a writing test)
Ability to control the pace, flow of the inquiry, and manage call time effectively
Ability to listen to, empathize with customers, and acknowledge their concerns
Ability to gather and document information to determine a customer’s needs, apply problem solving skills, and resolve the inquiry/request effectively
Customer Service Representative, Prince George, Temporary 18 Months
By Metso At Montreal, Quebec, Canada
Proven experience in quote and order management, preferably in a manufacturing or distribution environment.
Strong organizational and time management skills.
Process and manage orders, including order entry, tracking, and fulfillment.
Manage the invoicing and billing process, including resolving any discrepancies and following up with customers as necessary.
Experience with SAP, Salesforce or other customer service software and tools are an asset.
Provide accurate and timely quotes for customers based on product specifications, pricing, and delivery options.
Customer Service Representative - On Site
By Randstad Canada At Montréal-Ouest, Quebec, Canada
Strong organizational and time management abilities.
Manage open orders and provide follow-up support.
1-3 years of customer service experience.
Competitive salary with quarterly bonuses.
Opportunities for growth within the company.
Pension plan for long-term financial security.
Remote Customer Service Representative (Saskatchewan) ($14.50 / Hour)
By Talentify.io At Canada
Utilize systems and technology to complete account management tasks
WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
Recognize sales opportunity and apply sales skills to upgrade
Appropriately escalate customer dissatisfaction with managerial team
Excellent organizational, written, and oral communication skills
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Customer Service Representative Senior
By The Ian Martin Group At Montreal, Quebec, Canada
Manage and update the inventory system.
Have a minimum of 3 years’ experience in customer service.
Advanced skills in Microsoft Office (Word, Excel, PowerPoint, etc.)
Basic accounting knowledge is an asset.
Responsible for responding to customer requests in a prompt, accurate, and professional manner
Develop and maintain good client relationships while ensuring confidentiality.
Trilingual Customer Service Representative-Remote
By Talentify.io At Canada
Ability to learn and retain knowledge of State/Local/Federal/ Contract Requirements for Role
6 months+ customer service / contact center experience
Able to be cross trained on other responsibilities
Able to successfully manage tasks and inquiries for VIP clientele
Computer and Technical Skills (tools/sites) including Typing Skills
Five9 skills (or other Contact Center telephony provider)
Remote Customer Service Representative (Prince Edward Island) ($13.70 / Hour)
By Talentify.io At Canada
Utilize systems and technology to complete account management tasks
WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
Recognize sales opportunity and apply sales skills to upgrade
Appropriately escalate customer dissatisfaction with managerial team
Excellent organizational, written, and oral communication skills
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Remote Customer Service Representative (Manitoba) ($14.50 / Hour)
By Talentify.io At Canada
Utilize systems and technology to complete account management tasks
WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
Recognize sales opportunity and apply sales skills to upgrade
Appropriately escalate customer dissatisfaction with managerial team
Excellent organizational, written, and oral communication skills
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Customer Service Representative - Front Office
By ZIM Integrated Shipping Services At Montreal, Quebec, Canada
One-year related experience and/or training; or equivalent combination of education and experience.
Employer covered Group Medical Benefits
High school diploma or general education degree (GED)
Be a member of a interconnected global customer service team
Ability to maintain working hours in different time zones (particularly Pacific Time Zone)

Are you looking for a job that offers great customer service and a chance to make a difference? We are looking for an enthusiastic Customer Service Representative to join our team and provide exceptional customer service to our clients. If you have a passion for helping people and providing excellent customer service, this is the job for you!

What is Customer Service Representative Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to multi-task and prioritize tasks
• Ability to work in a fast-paced environment
• Ability to remain calm and professional in difficult situations
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Customer Service Representative Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or related field
• Certification in customer service or related field (preferred)

What is Customer Service Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Service Representative Experience?

• Previous experience in customer service or related field
• Experience with customer service software, databases, and tools

What is Customer Service Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints and escalate issues to management as needed
• Provide accurate information about products and services
• Process orders, forms, and applications
• Identify and suggest possible improvements on procedures
• Follow up with customers to ensure their satisfaction