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Customer Service Representative Jobs in Canada, Montréal, Quebec

Safety Specialist/Customer Service Representative
By US Tech Solutions At Canada
Background in advocacy, crisis management, mediation, clinical/non-clinical social work, or e-commerce customer service experience
Excellent time management, negotiation, and conflict resolution skills
Management of cases with varying complexities involving safety concerns, by using trauma-informed methodology and best practices
3+ years experience in high-touch CS roles required
1+ years of experience in customer experience, mediation, social work, psychology, emergency services, or a similar role
Excellent interpersonal and communication skills, both written (email) and spoken (phone), to help our community in a tactful and diplomatic manner.
Administrative Assistant Customer Service Representative
By Early Bird Tutors At Canada
Basic experience as a Data Entry Clerk or in a similar role.
Effective communication skills and the ability to collaborate with remote teams.
High school diploma or equivalent; additional certifications or training in data entry will be a plus.
Take part with work from home surveys / studies by following written and oral instructions.
Proficient in using data entry software, spreadsheets, and databases.
Tech-savvy and comfortable working with various digital tools and remote communication platforms.
Customer Service Representative Seasonal
By Moose Knuckles Canada At Canada
Strong interpersonal skills and experience
Perform data entry, ensuring all information related to orders and RAs are updated
Present feedback regarding product, returns and logistics to improve the customer experience
Help enhance the overall customer experience and look for opportunities for “added value” and upselling
Minimum 3 years of experience in customer service
Experience and confidence in handling a high volume of consumer inquiries
Customer Service Representative With French
By MiXBS At Canada
Provide knowledgeable answers to questions about the product,
Data entry in various platforms
At least 1 - 3 years of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Communicate with customers via phone, email, and chat
Work with internal departments to meet customer's needs
Administrative Assistant/ Customer Service Representative
By Early Bird Tutors At Canada
Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
High school diploma or equivalent; additional education or training in data entry or administration is a plus.
Previous experience in data entry or related roles is preferred but not required.
Networking opportunities with professionals in the data management field.
Contribute to process improvement initiatives to enhance data entry efficiency and effectiveness.
Strong attention to detail with exceptional accuracy in data entry and documentation.
Technical Customer Service Representative
By TELUS International At Canada
Demonstrates excellent organizational and time-management skills
Adhere to Incident, Problem, Change and Service Management based on ITIL best practices
Actively participate in the creation and continued evolution of content for the knowledge base
2+ years of interactive Customer Service experience
Excellent customer service skills with strong written and verbal communication skills
Ability to research using internal knowledge bases and public-facing documentation
Customer Service Representative 2 Jobs
By CooperSurgical At Canada
Clerical management skills and document management
Experience with data input and management
Knowledge of the benefits and uses of Cord blood banking is an asset
Post secondary education in a relevant and/or related field/industry is an asset.
A minimum of 2-3 years customer service experience
Previous experience within a document control area within a regulatory environment is a key asset
Remote Customer Service Representative
By Foundever At Canada
Required Qualifications, Skills And Experience
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
You are 18 years of age or older
Customer Service Representative Jobs
By Imperial Dade At Canada

Please go to www.imperialdade.com and refer to job posting #1102 to apply to this role. Open to anyone is Western Canada. Experience in a related field in an office environment preferable.

Customer Service Representative- Telecom
By Huntel Global At Canada
Excellent time management and organizational skills. Able to work with minimal supervision. Adaptable to new workflow and changing environments.
Promote company products, features, and benefits through consultative customer qualification
Natural aptitude for technology. Skillful, knowledgeable, and driven to learn more about the satellite communications industry.
Strong working knowledge of Microsoft Office suite. Excellent computer and website navigation skills..
Maintain a working knowledge of company products and services. Opportunity to specialize in certain operational processes will be encouraged
Contribute to process improvements by leveraging direct feedback and experience and proposing new initiatives or changes
Customer Service Representative Jobs
By Cognosante, LLC At Canada
High School diploma or General Educational Development (GED) certificate
A minimum of two years call center customer service experience
Oral and written communication skills sufficient to facilitate clear and accurate information exchanges with customers (verified by a writing test)
Ability to control the pace, flow of the inquiry, and manage call time effectively
Ability to listen to, empathize with customers, and acknowledge their concerns
Ability to gather and document information to determine a customer’s needs, apply problem solving skills, and resolve the inquiry/request effectively
Remote Customer Service Representative (Saskatchewan) ($14.50 / Hour)
By Talentify.io At Canada
Utilize systems and technology to complete account management tasks
WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
Recognize sales opportunity and apply sales skills to upgrade
Appropriately escalate customer dissatisfaction with managerial team
Excellent organizational, written, and oral communication skills
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Trilingual Customer Service Representative-Remote
By Talentify.io At Canada
Ability to learn and retain knowledge of State/Local/Federal/ Contract Requirements for Role
6 months+ customer service / contact center experience
Able to be cross trained on other responsibilities
Able to successfully manage tasks and inquiries for VIP clientele
Computer and Technical Skills (tools/sites) including Typing Skills
Five9 skills (or other Contact Center telephony provider)
Remote Customer Service Representative (Prince Edward Island) ($13.70 / Hour)
By Talentify.io At Canada
Utilize systems and technology to complete account management tasks
WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
Recognize sales opportunity and apply sales skills to upgrade
Appropriately escalate customer dissatisfaction with managerial team
Excellent organizational, written, and oral communication skills
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Remote Customer Service Representative (Manitoba) ($14.50 / Hour)
By Talentify.io At Canada
Utilize systems and technology to complete account management tasks
WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
Recognize sales opportunity and apply sales skills to upgrade
Appropriately escalate customer dissatisfaction with managerial team
Excellent organizational, written, and oral communication skills
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Bilingual Customer Service Representative
By BCforward At Canada
• Excellent technical and data entry skills, including the utilization of a 10-key touchpad
• 1-3 years’ work experience in a related role
• Demonstrated experience solving customer service inquiries
• Effective verbal and written communication skills
Customer Service Representative (Bilingual French/English)
• Proficient in Microsoft Office and Windows Operating Systems
Customer Service Representative (Escalations Handling)
By TalentBurst, an Inc 5000 company At Canada
● Excellent time management, negotiation and conflict resolution skills.
● Meet performance expectations regularly and own time management efficiently to deal
● Effective communication in the context of stakeholders management as well as external
100% Remote Anywhere from Canada
● Deliver a superior community experience for all executive cases, including, but not limited to,
● Handle NPS service recovery cases where the initial user experience has been poor
Aircraft Engine Customer Service Representative
By Morson Talent (Canada & USA) At Montreal, Quebec, Canada
Experience with Sales Force Customer Relationship Management (CRM) application
Bachelors of Engineering or relevant technical experience
2-5 years of experience in a customer-facing role
Preferred: Experience in the Aviation field and/or Maintenance, Repair, and Overhaul (MRO)
Experience with technical manuals such as ESM, AMM, SB/AD, etc.
Familiarity with CFM56 engines preferred
Junior Customer Service Representative
By Delmar International Inc. At Montreal, Quebec, Canada
1 Year Experience in a data entry and / or customer service role
Provide a superior customer service experience via phone and email
Strong written and verbal communication skills. Bilingualism preferred
Enter and update data into operating systems
Ensuring we have the required documentation for shipments and uploading into operating systems
Escalate any unsolved issues that may arise
Customer Service Representative (Montreal Fastfrate)
By Challenger Motor Freight Inc At Montreal, Quebec, Canada
Manage the special project orders from time of execution through to final delivery
Minimum 2 years Customer Service experience in the Transportation/Trucking LTL industry specifically
Excellent interpersonal and communication skills
Knowledge of transportation industry mandatory
Enhance customer relationships by providing exemplary customer service to clients
Inform customers of other services available through Fastfrate or related businesses

Are you looking for a job that offers great customer service and a chance to make a difference? We are looking for an enthusiastic Customer Service Representative to join our team and provide exceptional customer service to our clients. If you have a passion for helping people and providing excellent customer service, this is the job for you!

What is Customer Service Representative Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to multi-task and prioritize tasks
• Ability to work in a fast-paced environment
• Ability to remain calm and professional in difficult situations
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Customer Service Representative Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or related field
• Certification in customer service or related field (preferred)

What is Customer Service Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Service Representative Experience?

• Previous experience in customer service or related field
• Experience with customer service software, databases, and tools

What is Customer Service Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints and escalate issues to management as needed
• Provide accurate information about products and services
• Process orders, forms, and applications
• Identify and suggest possible improvements on procedures
• Follow up with customers to ensure their satisfaction