Customer Service Representative Jobs
By BMO At Whitehorse, Yukon Territory, Canada
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Broader work or accountabilities may be assigned as needed. Qualifications:
No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Contributes to meeting branch business results and the customer experience.
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Customer Service Representative -Act
By Holiday Stationstores At Division 1, Subdivision A, Newfoundland and Labrador, Canada
Thinking quickly and offering suggestions
Opportunities for fast career advancement
Years of service Recognition program
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Customer Service Representative - Whitehorse Branch (Future Opportunities)
By Scotiabank At Whitehorse, Yukon Territory, Canada
Have proven customer service skills through work or community involvement
Have strong technical skills and the ability to promote digital and self-service banking options to our customers
Internal training to support your career growth and enhance your skills
A competitive compensation and benefits package
Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Customer Service Representative - Whitehorse Branch
By Scotiabank At Whitehorse, Yukon Territory, Canada
Have proven customer service skills through work or community involvement
Have strong technical skills and the ability to promote digital and self-service banking options to our customers
Internal training to support your career growth and enhance your skills
A competitive compensation and benefits package
Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions

Are you looking for a job that offers great customer service and a chance to make a difference? We are looking for an enthusiastic Customer Service Representative to join our team and provide exceptional customer service to our clients. If you have a passion for helping people and providing excellent customer service, this is the job for you!

What is Customer Service Representative Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to multi-task and prioritize tasks
• Ability to work in a fast-paced environment
• Ability to remain calm and professional in difficult situations
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Customer Service Representative Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or related field
• Certification in customer service or related field (preferred)

What is Customer Service Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Service Representative Experience?

• Previous experience in customer service or related field
• Experience with customer service software, databases, and tools

What is Customer Service Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints and escalate issues to management as needed
• Provide accurate information about products and services
• Process orders, forms, and applications
• Identify and suggest possible improvements on procedures
• Follow up with customers to ensure their satisfaction