Customer Service Representative Jobs in Northwest Territories
Customer Service Representative (Inuvik)
By NTPC – Northwest Territories Power Corporation
At Inuvik, Northwest Territories, Canada
Are you looking for a job that offers great customer service and a chance to make a difference? We are looking for an enthusiastic Customer Service Representative to join our team and provide exceptional customer service to our clients. If you have a passion for helping people and providing excellent customer service, this is the job for you!
What is Customer Service Representative Skill Requirements?
• Excellent communication and interpersonal skills
• Ability to multi-task and prioritize tasks
• Ability to work in a fast-paced environment
• Ability to remain calm and professional in difficult situations
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
What is Customer Service Representative Qualifications?
• High school diploma or equivalent
• Previous experience in customer service or related field
• Certification in customer service or related field (preferred)
What is Customer Service Representative Knowledge?
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools
What is Customer Service Representative Experience?
• Previous experience in customer service or related field
• Experience with customer service software, databases, and tools
What is Customer Service Representative Responsibilities?
• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints and escalate issues to management as needed
• Provide accurate information about products and services
• Process orders, forms, and applications
• Identify and suggest possible improvements on procedures
• Follow up with customers to ensure their satisfaction
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