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IT Technical Support Specialist Jobs in Ontario

Intermediate Specialist, It Support
By University of Ottawa At Ottawa, Ontario, Canada
Substantial knowledge and experience in a field related to university or scholarly research.
Analytical skills, to remotely diagnose and solve problems with hardware, software and peripherals.
Five years’ technical support experience.
Knowledge of hardware, software and peripherals, as well as IT security guidelines and standards.
Knowledge of networking protocols and technologies, to configure networks and solve connectivity problems.
Knowledge of office software, to provide technical support and assist users.
Technical Support Specialist Jobs
By Sectigo At Ottawa, Ontario, Canada
Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction.
Must have the ability to thrive in a start-up environment while applying existing skill sets and training to increase knowledge base.
Prioritize and manage several open issues at one time.
Contribute to create Knowledge Base of known issues and their fixes.
Additional responsibilities and special projects as assigned.
High School Diploma; Bachelors or college degree in business and/or technical related field or equivalent work experience.
It Support Specialist Jobs
By Bizerba Canada At Mississauga, Ontario, Canada
Self-Management - A strong self-starter with work ethic and discipline to provide timely deliverables without reminders from leadership, staff or customers.
Minimum 5 years PC usage experience and advanced skills levels with, MS Word, Excel, Powerpoint, Outlook , Active Directory
Manage computing hardware systems deployment and return process
Manage IT Asset Tracking for hardware
Utilize IT Case Ticket System to manage all inbound customer requests
Strong troubleshooting skills 3+ years
Technical Support Specialist Jobs
By Symplicity At Hamilton, Ontario, Canada
Work closely under the guidance and direction of our management team to learn Orbis systems and methods;
Self-manage your time and look for ways of improving the functionality of the products while offering suggestions for future development;
Be a resource in the expansion and updating of our knowledge base resources;
Manage communication with institutions to ensure system access and timely updates;
Utilize effective and timely communication skills in interpersonal relationships with customers and Orbis staff;
Professional or co-op experience in software technical support;
It Provisioning & Support Specialist
By Indigo At Brampton, Ontario, Canada
Work Experience / Education / Certifications
Prepare and maintain all department documentation, including inventory and asset management
RDC & ODC Warehouse Management
Customer Satisfaction: Provide outstanding services and support to our customers to ensure a joyful experience every time. Measurement: 100%
Incident tickets: All Cherwell ticket must be acknowledged and resolved within the set SLA Measurement: 95%
Resolve and document computer problems, provide feedback to customers, and enhance customer knowledge according to established procedures
Technical Support Specialist Jobs
By Adecco At London, Ontario, Canada
Qualifications / Skills / Experience:
Medical and dental benefits once qualified
Excellent written and oral communication skills.
Above average computing and navigational skills
Experience with ticketing systems is an asset
Good knowledge of Microsoft 0365 products (Word, Excel, OneNote and PowerPoint)
Technical Support Specialist Ii
By Sectigo At Ottawa, Ontario, Canada
Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction.
Must have the ability to thrive in a start-up environment while applying existing skill sets and training to increase knowledge base.
Prioritize and manage several open issues at one time.
Contribute to create Knowledge Base of known issues and their fixes.
Additional responsibilities and special projects as assigned.
High School Diploma: Bachelors or college degree in business and/or technical related field or equivalent experience preferred.
It Support Specialist Jobs
By Modern Niagara At Hamilton, Ontario, Canada
Experience with remote support (e.g., helpdesk/service desk, PC, desk side, phone).
Apply diagnostic utilities and access software updates, drivers, knowledge bases, and frequently asked questions to aid in troubleshooting.
Collaborate with teammates for maintaining a current knowledge base of best practices, issue resolutions.
4+ years experience in a Tier 2 desk support position.
Experience with desktop and server operating systems and back-end server support (e.g., setting up email accounts).
Experience managing service tickets from call to resolution in ITSM ticketing tools.
Technical Support Specialist Jobs
By Hire DigITalent Inc. At Guelph, Ontario, Canada
Responsible for the maintenance of ongoing documentation, including test cases, job aids, knowledge articles, system manuals, checklists, and timelines
Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow
4+ years of related experience as a Systems Analyst
Strong analytical, problem solving, and communication skills
Experience with functional design, configuration, deployment, and testing of enterprise software applications
Working knowledge in application servers, web servers, operating systems, web services, network, and web application architectural concepts
Technical Support Representative (It)
By John Brooks Company Limited At Mississauga, Ontario, Canada
Continuously improve technical knowledge and skills through ongoing training and professional development opportunities.
Configure, install, and manage corporate devices, including workstations, laptops, printers, phones, handheld terminals, and tablets.
Minimum of 3 years experience in a technical support role.
Strong problem-solving and troubleshooting skills.
Excellent verbal and written communication skills.
Patience and empathy when dealing with customers, especially those with limited technical knowledge.
Technical Support Specialist Jobs
By Infinity Solutions At Brampton, Ontario, Canada
We have a NEW requirement for a Technical Executive with one of our clients.
• Strong knowledge of Databases for both relational and NoSQL DBs (Oracle, Cassandra)
• Strong knowledge of Apache and Tomcat for both development and support
• Experience with File Transfer protocols (FTP, SFTP/SCP, HTTP/SSL, AS2, Connect: Direct, SMTP), PGP
• Experience with Globalscape EFT 8.x version and Automate BPA 11.x is an asset
• Scripting/Development skills with XML/XPATH, HTML, CSS, Shell Scripts
It Support Specialist (2023-1032)
By Closing the Gap Healthcare At Mississauga, Ontario, Canada
Experience in providing technical support in information systems
Demonstrated knowledge of Windows servers and desktop products.
Demonstrated working knowledge of current communications devices and protocols, and server and desktop technologies.
You are customer-centric in all things you do. Including building strong interpersonal and relationship-building skills.
Impeccable communication skills which include interacting with people across all levels, being adept in business writing, and being detailed in note-taking.
Provide telephone, email, and on-site support to users
It Support Specialist Jobs
By EvenUp Inc. At Ottawa, Ontario, Canada
Provide remote support to employees for all computer and IT-related issues
Manage and maintain MDM for Mac, Windows, Android, and IOS devices
Manage and maintain LDAP/Azure Active Directory
Own and manage licenses and Saas accounts for various software applications, including Slack, Gmail, Office 365, 1password, Height, Notion, etc
Manage and maintain hardware (current and past employees). Keep stock, ship and receive company hardware, etc
Proven experience as an IT Support Specialist or similar role
It Support Specialist Jobs
By Steelcon Group of Companies At Brampton, Ontario, Canada
· Experience in administering windows servers, virtual environments, layered networks, using various management tools.
· Minimum of 5 years of professional experience in the IT field.
· Experience in administering a Microsoft 365 environment, that utilizes Exchange, SharePoint, and Teams.
Accommodation for applicants with disabilities will be made during the recruitment process when requested.
Paid time off / vacation
JOIN A TEAM WITH THE STRENGTH OF STEEL
It Technical Support - Level 1
By Cardinal Couriers At Mississauga, Ontario, Canada
· Ability to develop strong and positive relationships with staff, management, and clients.
· Identify and escalate issues requiring urgent attention to a higher level of knowledge,
· Minimum 3 years of experience in a related work environment
· Working knowledge of .net environment, Web Services and SQL 2005/2008 databases.
· Hands on with a sense of urgency, ability to prioritize deliverables and manage multiple priorities.
· Strong written and verbal communication skills required to communicate at all levels of the organization.
It Operations Support Specialist
By Radiant Systems Inc At Mississauga, Ontario, Canada
• Client: Proficient with Antivirus Software management and updates
• Manage the Manufacturing Support ticket queue (i.e. trouble tickets)
• Server: Working knowledge of computer room systems (UPS, HVAC, Fire Suppression, Redundant power, etc.)
• Strong technical aptitude and troubleshooting skills
• Must have excellent communication skills
• Certifications are not required
Technical Support Specialist Jobs
By Insight Global At Whitchurch-Stouffville, Ontario, Canada
- Experience resolving printer, network connectivity, and software issues for end-users
- Experience in working in a multi-site large enterprise environment
- Must have high level knowledge of Windows and Apple computing devices (mobile and desktop)
- Strong knowledge of PC hardware
- Ability to effectively interact with customers at all levels within the organization
It Support Specialist Jobs
By Mobis Parts Canada Corp. At Markham, Ontario, Canada
Solid time management skills and working collaborative in a small tight knit team.
Provide remote support for work from home users via chat, phone and email.
Manage, asset tag, track and maintain inventory of all IT assets.
3 year experience setting up and troubleshooting cabling, LAN, WIFI and WAN networking.
Exceptional troubleshooting and analytical skills (hardware, software, network, etc).
Experience with mobile phones and tablets (Apple and Android).

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Technical Support Specialist II to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical advice and guidance. If you are passionate about technology and have excellent customer service skills, this could be the perfect job for you!

Technical Support Specialist II Job Skills:

• Excellent customer service skills
• Knowledge of computer hardware and software
• Ability to troubleshoot and diagnose technical problems
• Ability to work independently and as part of a team
• Ability to communicate technical information to non-technical users
• Ability to work in a fast-paced environment
• Ability to multitask and prioritize tasks
• Excellent problem-solving skills

What is Technical Support Specialist II Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in technical support
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification
• Knowledge of Windows operating systems
• Knowledge of networking and security
• Knowledge of database systems

What is Technical Support Specialist II Job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of Windows operating systems
• Knowledge of networking and security
• Knowledge of database systems
• Knowledge of customer service principles and practices

What is Technical Support Specialist II Job Experience?

• At least two years of experience in technical support
• Experience troubleshooting and diagnosing technical problems
• Experience working with customers in a technical support role
Technical Support Specialist II Job Respons