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Technical Support Specialist Jobs

Company

Insight Global
Address Whitchurch-Stouffville, Ontario, Canada
Employment type CONTRACTOR
Salary
Category Hospitals and Health Care,Pharmaceutical Manufacturing
Expires 2023-05-17
Posted at 1 year ago
Job Description

Day-to-Day

Insight Global is looking for a Helpdesk support specialist to join a major pharmaceutical company in Toronto for a contract. This position requires an energized IT support professional delivering high quality IT technical support to the Teva customer community. The IT On-Site Support Specialist I makes independent and creative contributions related to providing technical assistance and hands-on resolution of IT incidents and requests. The IT On-Site Support Specialist I installs, tracks, and maintains the IT hardware and software needed to support business/employee objectives.

Must-haves:

-5+ years of hands-on desktop support experience

- Experience resolving printer, network connectivity, and software issues for end-users

- Experience in working in a multi-site large enterprise environment

- Self-motivated, customer-oriented personality

- Must have high level knowledge of Windows and Apple computing devices (mobile and desktop)

- Strong knowledge of PC hardware

- Ability to effectively interact with customers at all levels within the organization