Servicenow Quality Assurance Analyst Jobs in Toronto Avenue, Morris, Manitoba

Experience with test management and defect tracking tools (e.g., JIRA, TestRail).

Minimum of [5 +] years of experience in quality assurance and software testing.

Strong knowledge of payment systems, any of Wires, ACH, SWIFT, and Fedwire.

Excellent analytical and problem-solving skills.

Strong communication and teamwork skills.

Payment industry certifications (e.g., AAP, CTP) are a plus.

Serving as a bridge between business users and ServiceNow HRSD technology teams to define and manage requirements.

Demonstrated business systems analysis experience and Working knowledge of relational databases

Translating business requirements to functional ServiceNow design.

Eliciting, analyzing, documenting and validating business requirements, process flows, identifying system and process solution components, and producing functional specifications

ServiceNow Technology background or relevant and transferable enterprise level experience with SaaS

ServiceNow HRSD module and experience in the HR space

Work with senior management team to capture weekly and monthly forecast as well as other project financial reports.

Experience in providing QAT time and effort estimation based on business requirement.

Work with the senior managers and director to capture data and information related to project delivery and status.

Create and execute acceptance criteria based on requirements, assessing usefulness of test cases and adjusting approach where required

Must have experience of QA processes, agile delivery & testing processes, testing methodologies and procedures.

Remote-friendly work environment will provide you with the flexibility to perform at your best.

A minimum of 2-3 years of QA experience

Experience working with a LMS is ideal (e.g., Moodle)

Identify and report fixes in the ticketing system.

Familiarity with popular LMS functionality and components

Track required fixes and ensure they have been rectified.

Ability to exercise sound judgment, tact, diplomacy, integrity and professionalism in all interactions.

10+ years of experience in Front end testing (Java) and Business Analysis

Experience with Azure DevOps tool (or equivalent) for developing complete testing scripts and approval processes is also required

The candidate should also have demonstrated experience in business and systems analysis in a cloud environment

Public sector experience is a nice-to-have

Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards is also desirable

Quality Assurance/Business Analyst – Mandatory Skills

Liaise with business users, business analysts and developers to ensure that planned testing meets project requirements.

Offer and or promote alternative technical solutions to business problems.

Degree in computer science, software engineering or equivalent experience

Minimum 5 years’ experience in functional testing, system testing and system integration testing including test automation

Strong analytical skills and ability to read and understand formal technical specifications.

Willingness to learn new technology skills to keep pace with the improvements of the testing process

Documents results and provides updates to project teams and Management as requested.

Knowledge of how User Stories, Business Requirements Definition (BRD), Data Models, data mappings and design are used to support QA testing.

Premium defined benefit pension plan

Ensures the best user experiences possible.

Post-secondary diploma or degree in Computer Science or related technical discipline, or equivalent experience.

Knowledge of various Software Development Lifecycles (SDLC) and methodologies such as Waterfall, Agile, Iterative, etc.

Experiences in Quality Management Software and Processes

Identify any potential quality issues per defined process and escalate potential quality issues immediately to management.

Knowledge and experience in technical aspects of software solution being tested

Familiar with QA test management tools (Selenium, Provar, AccelQ)

Liaison with development, project management, and customer support

Identify test requirements from specifications, map test case requirements and design test coverage plan.

Analyze and translate organizational requirements, functional and system specifications into test cases.

Create reporting of defects according to established requirements and the distribution to the project team.

Previous experience or exposure to our internal applications (BDI, CRM, CPL) OR

DEC or DEP or any working experience related to quality assurance.

Strong written and oral communication skills in English (French is an asset).

Strong interpersonal skills and analytical skills.

- Proven experience in software testing and quality assurance, including test planning, test execution, and defect management

- Familiarity with defect tracking systems and test management tools

- Must have foundation-level certification in QA such as ISTQB foundation, CSTE, CAST, CTFL, and CSQA

- Strong knowledge of software testing methodologies, tools, and best practices

- Proficiency in manual and automated testing techniques and tools

- Ability to write and maintain automated test scripts

Keep management informed on all deliverables and/or related activities.

Proven knowledge of requirements collection, documentation and analysis methodologies.

Collaborate with stakeholders by gathering, documenting and analyzing their requirements to understand, document and/or restructure current business processes.

Ensure that discussion points and requirements are captured and distributed to relevant parties for follow-up and closure.

If necessary, conduct knowledge transfer exercises with the supplier and/or end-users.

Five (5) years of experience in business process analysis positions.

5+ years of working experience in writing requirements, architecture documents, or other governance documents associated with application management.

3+ years of experience with ServiceNow Business Systems analysis or on platform Development.

Sound knowledge of ITIL V3 or V4 ITSM Processes/Practices. ITIL foundation Certified.

5+ years of experience analyzing and managing performance, redundancy, and capacity.

Identifies critical data gaps and proposes solutions including the building of metadata models and business glossaries.

Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

9) French language testing Secondary Skills:

Role: QA Analyst with Insurance application testing

Guidewire Documents Testing, Agile, QA Processes, French C1/C2 certified

7 ) Guidewire PolicyCenter , Billing Center , Claim Center

Tester required for Guide wire version updated to version 10 program

Participate in meetings with support partners for changes to process and procedures and manage the knowledge base accordingly.

Work in a diverse environment leveraging other team members’ experience and knowledge

1 or more years of experience working in IT support and/or Service Desk support role.

Bachelor’s degree in computer sciences and/or IT related disciplines and Certifications in information security preferred.

Technical Certification in an IT area

Strong written and verbal communications skills

Work with project managers and product owners to identify and prioritize testing needs and provide input into project timelines and estimates.

3+ years of experience in software quality assurance, with a focus on manual and automated testing.

Experience with automation testing tools such as Selenium, Cypress, or similar tools.

Experience with testing AI/ML software applications is a plus.

Strong analytical and problem-solving skills, with a focus on attention to detail.

Excellent written and verbal communication skills.

Experience with the Jira requirements management system

Experienced with test management and defect tracking tools and associated reports

Identify test requirements from product specifications and develop, document and maintain functional automated test cases to cover those requirements

Experience writing clear test cases

Experience with the Git software revision control system

Experience in Fintech, Travel, Ecommerce

Motivated achiever with good organizational and time management skills.

Post-secondary degree or diploma in business, computer sciences, and/or finance/accounting.

5 years' experience in Accounting (Accounts Reconciliation)

Strong MS Office skills especially strong Excel skills.

Experience in analyzing and reporting on data.

Ability to manage strong relationships within and across multiple businesses and technology groups.

Work alongside the development team and product management team to resolve all issues as efficiently as possible.

Generate test case/ traceability matrix and test plan from given requirements.

Suggest best approaches for test automation of different types of requirements.

Work with the product team for clarification on requirements and functionality.

3+ years of QA/Test automation experience.

Strong automation experience in Selenium or other similar technologies to instrument web-based applications.

5+ years of strong knowledge of end-to-end test methodology (test strategy, test plan, SDLC, defect management and test reporting metrics)

Exceptional organizational and time management skills with the ability to manage multiple, competing deadlines and priorities.

Prior experience in the wealth management industry would be an asset.

Supporting the QA lead with the Defect management activities.

Reviewing requirements, specifications, and technical design documents & providing feedback to the Business Analyst.

Reporting on open/closed defects to the QA Lead / Project Manager.

Experience in the use of test management tools such as Jira, TestRail etc.

Proficiency in test management and defect tracking tools.

Identify and prioritize test cases based on project requirements and risks and develop associated test plans and timelines.

Collaborate with cross-functional teams, including vendors, business and technical subject matter experts, developers, business analysts, and project managers.

Minimum of Five (5) years experience as a QA Analyst or similar role.

Excellent analytical, problem-solving, and troubleshooting skills.