Quality Assurance Analyst I

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.
Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Read on to see how you can shape the future, win as a team, and grow with us.
About The Role
We’re looking for a QA Analyst I to join our growing team!
What You'll Do Here

• Maintain regression suites.
• Produce testing deliverables such as test strategies, test plans, test estimates in compliance with the standards, processes, and procedures of belair.
• Create reporting of defects according to established requirements and the distribution to the project team.
• Help understand the issues faced in testing and provide suggestions to improve efficiencies.
• Ensure a level of quality assurance within each deliverable.
• Provide support and technical advice to your project team with regards to the resolution of system problems, including production problems.
• Analyze and translate organizational requirements, functional and system specifications into test cases.
• Work closely with various departments and business analysts to resolve any issue and to determine the root cause of said defects.
• Execute test cases with the basis of detecting problems, logging and prioritizing defects, documenting on how to reproduce such anomalies, provide print screens to back up your defects when providing information to IT.
• Perform any other duties in connection with the operation of the systems assigned by your manager once the related responsibilities have been defined.

What You Bring To The Table

• Knowledge of Agile methodologies (an asset).
• Previous experience or exposure to our internal applications (BDI, CRM, CPL) OR
• DEC or DEP or any working experience related to quality assurance.
• Strong interpersonal skills and analytical skills.
• Bilingual preferred but not required
• Strong problem-solving skills.
• Ability to priorities assignments and manage change.
• Production releases
• Availability to work during off hours (night and weekends).
• Strong written and oral communication skills in English (French is an asset).
• Knowledge in damage insurance and underwriting notions (an asset).
• Knowledge of JIRA (an asset).

What We Offer
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
• Inspiring leaders and colleagues who will lift you up and help you grow
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• An extensive flex pension and benefits package, with access to virtual healthcare
• A financial rewards program that recognizes your success
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

We are an equal opportunity employer
At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.
If you are an employee of Intact, belairdirect, or Johnson Insurance, please apply for this role on Contact People.