Quality Assurance Analyst [Scotiabank]

Requisition ID: 183861

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Team

The Retail Customer Platforms Technology team supports the ongoing enhancement, development, implementation, and day to day operational support of Offer Management platform (Customer Personalization Platform), Pricing & Rates, Day to Day banking core systems as well as advisory deposits systems platform.

The QA Analyst will work closely with the product owner and business analysts to understand the business functions and requirements. The individual will work with offer management applications that provide offer configuration, tracking and fulfillment for Scotiabank customers across different retail products. The candidate will report to the Senior Manager Development for Retail Customer Platforms Technology.

Is this role right for you?

• Conduct exploratory testing to find bugs that other testing means would not find during every sprint and drive testing workshops.
• Participate in product design and requirements analysis, work with the team during project planning to accurately estimate work (data creation, test cases/acceptance test design, test execution, framework design/improvements, scripting tasks, setup environments, etc) and scope release deliverables (prioritizing defects and bugs).
• Create visually appealing and meaning full content for executive presentations.
• Write clear and concise defect reports and work as an empathetic advocate for the customer's quality experience. Triage and prioritize defects for remediation, with the development team.
• Wherever possible, conduct functional test and ensure their readability (clear, succinct, and using common business jargon) as well as tests must be maintainable (built with reusable domain specific testing language components)
• Work with senior management team to capture weekly and monthly forecast as well as other project financial reports.
• Work with the senior managers and director to capture data and information related to project delivery and status.
• Embed with development teams and infuse quality in every phase of the software development lifecycle by providing continuous feedback from QA standpoint regarding standards, user experience, possible performance issues, and future bugs.
• In conjunction with the development team, perform manual tests, develop test data, construct, and execute exploratory, system, regression, migration, back-end, and user acceptance tests.
• Create and execute acceptance criteria based on requirements, assessing usefulness of test cases and adjusting approach where required
• Collaborate actively with the development team

Do you have the skills that will enable you to succeed in this role?

• Participate in identifying personal development needs and pursue development/career opportunities.
• Experience in providing QAT time and effort estimation based on business requirement.
• Contributes to an environment of continuous learning, including the sharing of experience and learning across team members, peers, Scotia partners, and management as appropriate.
• Adhere to established guidelines of conduct.
• Possess the ability to work with technology focused peers and work on multiple projects concurrently.
• Demonstrate excellent communication skills and be able to capture and present status reports, test results, functional testing result and do ongoing reporting.
• Must have experience of QA processes, agile delivery & testing processes, testing methodologies and procedures.
• Excellent problem-solving skills and ability to review the requirements or stories and define and develop test strategy, test plan, test cases, test acceptance criteria and test scripts to support our product and platform teams.
• Ideally have worked on agile and waterfall projects in the past and capable of thriving on fast paced, challenging environment and must be proactive and dynamic, and demonstrate initiative and eagerness to learn.
• Work with multiple software development groups to help them deliver on high-quality products.
• Participate fully as a team member and contribute to a positive work environment that encourages productivity, professionalism, and teamwork.

What's in it for you?

• Dynamic Office - Fully equipped gym, showers, games room, bowling alley, micro market, free tea & coffee, universal washrooms, wellness rooms, and lots of space for team collaboration.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Remote-friendly work environment will provide you with the flexibility to perform at your best.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Diversity, Equity, Inclusion & Allyship -We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

Working location condition: Hybrid

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.