Analyst, Quality Assurance Jobs

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

• Individual contributors start at 3 weeks’ vacation with 4 weeks at 2 yrs.
• Fully paid medical, dental and vision coverage from your first day
• A collaborative values-based team culture
• Career development opportunities
• Wellness programs
• Participation in Communities of Inclusion
• Health care spending account
• 3 personal days and 2 float days annually
• A hybrid working model
• Premium defined benefit pension plan

Want to make a difference in your career? Consider this opportunity.

Analyst, Quality Assurance is responsible for accurate execution of tests for digital solutions being implemented and preparation of testing artifacts in alignment with best practices and OH Quality Assurance standards. This includes conducting a variety of tests to assess the quality and efficacy of a range of applications in preparation of deployment and through operations.

Here is what you will be doing:

• Documents improvements to the existing onboarding processes for new QA team members.
• Accountable for the quality of the components of the products and services that are tested for customers.
• Conducts a variety of tests to assess the quality and efficacy of a range of applications in preparation of deployment and through operations.
• Stays abreast of evolving technology, architecture, and design, patterns, practices, and platforms.
• Ensures the best user experiences possible.
• Works with a low to medium level of autonomy within a defined project/solution/system scope based on direction from Manager or QA Lead.
• Writes and executes test cases.
• Creates testing plan, test scenarios, and data for testing in coordination with QA Lead or more senior QA team member.
• Accountable for the accurate execution of tests for digital solutions being implemented and preparation of testing artifacts in alignment with best practices and OH Quality Assurance standards.
• Recommends changes within the team's quality assurance and testing practices to improve product quality.
• Documents results and provides updates to project teams and Management as requested.
• Collaborates with internal peers to ensure alignment of practices, patterns and solutions.

Here is what you will need to be successful:

Education and Experience

• Knowledge of how User Stories, Business Requirements Definition (BRD), Data Models, data mappings and design are used to support QA testing.
• Knowledge of quality assurance/testing processes and tools.
• Post-secondary diploma or degree in Computer Science or related technical discipline, or equivalent experience.
• Knowledge of various Software Development Lifecycles (SDLC) and methodologies such as Waterfall, Agile, Iterative, etc.
• Knowledge of test case design, development, and execution.

Knowledge and Skills

• Interpersonal and communication skills to work as a team member within a product/project team interacting with other technical professionals such as Project Managers, Business Analysts, Business Leads, Development and IT.
• Ability to motivate other team members to achieve higher goals and improve the impact of technology initiatives.
• Ability to work in a fast-paced environment with emphasis on responding to change rather than following the plan.
• Ability to work independently on assigned tasks and meet tight deadlines.
• Strong multitasking skills and attention to detail.
• Demonstrated ability to understand and discuss technical concepts, manage trade-offs, and evaluate opportunistic innovative ideas with internal and external partners.
• Ability to understand and apply concepts.
• Strong problem solving and analytical skills to ensure the accurate execution of tests for digital solutions; assess the quality and efficacy of a range of applications; recommend changes to improve product quality.
• Strong written and oral communication skills to communicate testing strategy; discuss and incorporate stakeholder’s feedback; communicate issues found during testing clearly.

Employment Type: Permanent Full Time

Salary Band: 3

Location: Ontario (currently hybrid; subject to change)

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; Black and racialized; members of 2SLGBTQIA+ communities; trans and nonbinary; and disabled.

We encourage applicants with accessibility needs to notify us if they have any accommodation needs in the application and/or interview process.

Note: As part of the initial recruitment screening process, applicants must confirm that they are fully vaccinated against COVID-19. If applicants are not fully vaccinated, they will be required to identify any accommodation needs pursuant to a protected ground under the Code. Applicants who identify an accommodation need will be required to provide supporting documentation with respect to their need for accommodation when requested by Ontario Health. If no such accommodation is identified, the applicant will not be eligible to proceed through the recruitment process.

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