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Remote Support Analyst Jobs

Business Analyst-Remote Jobs
By Harris Corrections CA At Canada
Document processes, training guides, requirements, solutions, technical specifications, and knowledge articles
Education & Training – Ongoing training and education are critical to the success of our business.
Drive the design and conceptualization of new business solution options and manages identified impacts and risks
Design, evolve and contribute to Harris Correction's knowledge capital.
3+ years of experience working within an evolving software delivery environment
Exceptional verbal and written communication skills, allowing the successful candidate to coach and influence stakeholders at varying levels in an organization
Business Analyst, Remote Jobs
By Randstad Canada At Concord, Ontario, Canada
Solid project management skills as part of implementing business process changes.
5+ years’ experience in documenting requirements throughout the project’s lifecycle.
4+ years in project management, preferred PMI and Scrum.
Conducts current state assessment, opportunity assessment, cost/benefit analysis, feasibility
Stay current with customer needs and strategies, facilitating requirements’ gathering meetings and
Collaborate closely with developers to implement the requirements, provide necessary guidance to
Support Analyst Jobs
By Ardene At Montreal, Quebec, Canada
Experience in using IT service management tools or ticketing systems.
4+ years of working experience in the same role or similar.
Strong problem-solving skills and the ability to analyse and resolve technical issues effectively.
Knowledge of computer hardware, operating systems, and common software applications.
Excellent communication and interpersonal skills to provide exceptional customer service.
The Responsibilities Include But Are Not Limited To
Support Analyst-(Hybrid/Remote)
By Talentify.io At Canada
Manage routine service requests and incidents efficiently
Manage incidents and escalate complex issues as necessary
3+ years of relevant customer service experience, preferably in financial services
Sound knowledge of client support methodologies and tools
Strong analytical, problem-solving, and organizational skills
Deliver top-notch customer support through various channels
Research Analyst - Toronto/Remote
By Talentify.io At Canada
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Ability to work independently and manage multiple projects
Access to high-profile organizations and well-known brands
Opportunity to work with a global scale of integrated intelligence services
Chance to inform and inspire clients to make better decisions
Support Analyst-(Hybrid/Remote)
By Central 1 At Toronto, Ontario, Canada
Well-developed analytical, problem solving, organizational and time management skills.
Maintain current knowledge of products offered, application functionality and the high-level architecture of Central’s hosting environment. Update wiki and support procedures.
One time allowance to set up your office for remote first employees
Access to a learning platform and educational assistance support
Provide information and clarification to clients with respect to new services and products being offered.
3+ years relevant customer service experience, preferably in financial services.
Support Analyst (Equest) Jobs
By BCJobs At Victoria, British Columbia, Canada
Manages bug fixes and software enhancements.
Handles the escalated support calls or tickets; may work directly with customers to provide services and help resolve computing problems.
Uses discretion to effect timely solution of problems in order to ensure customer satisfaction, eliminate downtime and prevent cost overruns.
Recognizes issue with code, but escalates to development.
Provides technical leadership and training for lower level support specialists.
Receives requests for computer technical assistance and problem resolution from company employees.
(Remote) Financial Analyst Jobs
By Harris Computer At Canada
Manage month-end and quarter-end close processes by working with the Finance team to meet reporting deadlines;
Coordinate with the Finance group to ensure that intercompany transactions are recorded accurately;
2+ years of relevant experience
Excellent data-based, research and problem solving skills;
Advanced knowledge of MS Excel;
Proven communication, both written and oral, and proven people skills;
Writer And Consulting Analyst (Remote)
By Talentify.io At Canada
Implement communication and change management strategies for multiple target audiences using various media
Research and develop communication and change management materials for various audiences
Experience communicating mental health and well-being, pension, benefits, and total rewards programs preferred
Minimum 2 years’ experience working in communication
Experience in a consulting firm preferred
Attend and facilitate client meetings/calls
Writer And Consulting Analyst (Remote)
By TELUS At Toronto, Ontario, Canada
Superior project management, research and presentation skills
Implement communication and change management strategies for multiple target audiences using various media
Evaluate/measure effectiveness of communication and change management strategies and deliverables
Develop and enhance current processes for serving communication and change management solutions clients
Develop accurate budgets and realistic project timelines to ensure successful completion of projects and adequate financial management
Experience communicating mental health and wellbeing, pension, benefits and total rewards programs an asset
(Remote) Software Support Analyst (Equest)
By BCJobs At Victoria, British Columbia, Canada
Familiarity and experience in a Support Services environment with evolving change management processes
Provide recommendations to customers and Product Management to prevent recurrence of issues
Excellent client communication skills with the ability to manage and shape customer expectations
Document and share knowledge through Knowledge Base, Internal Articles, and Knowledge Exchange Training sessions
University degree or technical college degree in computer sciences, software engineering, software development or related field or equivalent working experience
Ability to work on multiple initiatives simultaneously with knowing how to manage time and priorities effectively
(Remote) Software Support Analyst
By N. Harris Computer Corporation - CAD At Victoria, British Columbia, Canada
Familiarity and experience in a Support Services environment with evolving change management processes
Provide recommendations to customers and Product Management to prevent recurrence of issues
Excellent client communication skills with the ability to manage and shape customer expectations
Document and share knowledge through Knowledge Base, Internal Articles, and Knowledge Exchange Training sessions
University degree or technical college degree in computer sciences, software engineering, software development or related field or equivalent working experience
Ability to work on multiple initiatives simultaneously with knowing how to manage time and priorities effectively
Business Analyst (Remote) Jobs
By WISE Trust At Toronto, Ontario, Canada
Excellent planning, organizational, and time management skills.
Experience creating documentation such as business case documentation, business requirements summaries, and training material.
Experience performing user acceptance testing and creating test cases in collaboration with functional SMEs to meet business needs and requirements.
5+ years of experience as a Business Analyst, managing documentation, mapping, and process modelling.
Experience with financial and business operating systems such as MS Dynamics 365, Workiva, Payworks, and PowerBI.
Adaptability and a willingness to learn new skills.
Remote Support Engineer - Supporting West Coast
By Integrated Security Technologies, Inc. At Canada
Provide remote preventative maintenance services for service contract holders. Examples include but are not limited to the following.
In depth experience with Windows operating systems.
Hands-on experience with virtualized environments (HyperV and/or VMWare)
Excellent communication skills both oral and written.
Triage incoming service calls with a goal of minimizing dispatches, where possible.
Work to diagnose and resolve hardware, software, and networking issues.
Financial Analyst (Remote) Jobs
By Harris Computer At Ottawa, Ontario, Canada
Effective communicator that has experience and is comfortable working with all levels of management
Forecast benefits, payroll taxes and depreciation and updating actual results for headcount, bookings and backlog
3+ years of progressive experience in financial analysis and/or accounting
Strong analytical skills with an attention to detail
Experience with IFRS accounting standards and project accounting and/or software revenue recognition
Dynamic personality with the ability to manage the expectations of multiple stakeholders
Freelance Qualitative Research Analyst (Remote)
By Workhoppers At Toronto, Ontario, Canada
 Experienced at synthesizing consumer research findings & determining relevant implications (minimum 1 year experience needed)
 Confident in your interpersonal, oral and written English communication skills
 Learn about our clients’ needs and research objectives
 Analyze consumer videos, taking clear and detailed notes
 Create an insightful PowerPoint report, summarizing key learnings and recommendations that will help our clients achieve their business objectives
 [Optional] Create video clips of important moments from consumer videos
Intermediate Application Analyst-Remote Jobs
By The Keeling Group Limited At Canada

At least 3 years of ETL solutions experience At least 3 years of Microsoft SSIS reporting experience At least 3 years of SQL programming (SSMS, TFS) At least 3 years of continuous residency in ...

Bilingual Support Analyst - Remote
By Randstad Canada At Vaughan, Ontario, Canada

Our client, one of the major insurance companies in Canada, is seeking a bilingual service-desk analyst / support analyst. If you are a fully bilingual service desk support professional with ...

Ebs Support Analyst Jobs
By Freedom Mobile At Toronto, Ontario, Canada
Develop solution for requirements evolved from Business
Good knowledge of AME, Workflow customization, ISG and Alerts.
Ability to define functional requirements and translation business requirements to EBS functional configurations
Supporting Oracle Financials and Supply chain and other Modules and analyzing different requirements with their impact
At least 2 full life cycle implementation experience to know the complete flow of Oracle Application and Oracle Cloud
Minimum Education should be bachelor’s in computer sciences.
Computing Support Analyst Jobs
By University of Toronto At Greater Toronto Area, Canada
Minimum two years of proven process driven documentation skills and training capabilities with knowledge of technical writing principles.
Familiarity with IT Service Management tools and processes (Service Now), endpoint management tools (Quest Kace, SCCM), and remote support tools (Bomgar).
Experience with Learning Management Engine (e.g., Canvas), andother similar teaching systems
Bachelor's Degree in Computer Science or acceptable combination of equivalent education and experience.
Demonstrated experience in performing system health checks and mitigation to meet software and security standards including encryption, patching and backup.
Demonstrated experience in conducting root cause analysis, incident investigation, and remediation.