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Remote Call Centre Agent Jobs

Remote Chat Agent (P'tosh Hotels)
By BCJobs At Vancouver, British Columbia, Canada

Remote Chat agents communicate with customers through live chat or email to answer questions, solve problems, and troubleshoot. Since they function on the front line of customer service, it’s ...

Remote Chat Agent (Jjsrods)
By BCJobs At Vancouver, British Columbia, Canada

Remote Chat agents communicate with customers through live chat or email to answer questions, solve problems, and troubleshoot. Since they function on the front line of customer service, it’s ...

Agent(E) De Centre D'appels Bilingue/Bilingual Call Centre
By Numeris At Greater Montreal Metropolitan Area, Canada
Education Reimbursement: For those wishing to pursue additional professional development, funding up to $1000 per year is offered (some conditions apply)
Continuous learning and development via Lessonly, our Learning Management System
Secondary school diploma or General Educational Development (GED)
Strong English communication (written & verbal) and active listening skills
Strong computer skills, multitasking skills and high attention to details
1-2 years of call center, customer service, hospitality or collections experience
Bilingual (French) Credit Analyst - Flexiti Call Centre (Remote)
By Flexiti At Ottawa, Ontario, Canada
Adhere to established departmental escalation procedures, Quality Standard Guidelines, and requirements and controls in relation to PCI compliance standards.
Full benefits eligibility on DAY 1. Includes employer paid health and dental coverage.
Paid, best-in-class, trainer-lead, remote training beginning on your first day.
We’ve reduced our physical corporate office footprint, reflecting our commitment to be remote/hybrid first.
Minimum of 1-2 years Customer Service experience, previous Call Centre experience.
Minimum of 1-2 years of experience in credit card or financial sector.
Bilingual (French) Customer Service Representative - Flexiti Call Centre (Remote)
By Flexiti At Moncton, New Brunswick, Canada
Full benefits eligibility on DAY 1. Includes employer paid health and dental coverage.
Paid, best-in-class, trainer-lead, remote training beginning on your first day.
We’ve reduced our physical corporate office footprint, reflecting our commitment to be remote/hybrid first.
You have at least 6 months of customer service experience.
Excellent oral and written communication skills in English and French required.
Strong knowledge of PCs, and proficiency in MS Word, Excel, and Outlook are an asset.
Remote Chat Agent (Nick's Carting)
By BCJobs At Vancouver, British Columbia, Canada

Job Description Remote Chat agents communicate with customers through live chat or email to answer questions, solve problems, and troubleshoot. Since they function on the front line of customer ...

Agent Centre D’appel
By Recruit Action inc. At Montréal-Ouest, Quebec, Canada
Contrat de 4 mois, avec la possibilité dêtre prolongé.
Temps partiel, 16 heures par semaine.
Horaire du mercredi au jeudi, de 16h00 à minuit.
Poste en présentiel (près de la gare de la Gauchetière, à Montréal).
Possibilité de faire du temps supplémentaire si désiré pour divers remplacements.
Répondre rapidement et professionnellement aux appels entrants provenant des différents bâtiments (au Canada).
Scheduler, Remote Operations Centre
By PETRONAS Canada At Calgary, Alberta, Canada
8 + years of experience with progressive responsibilities in oil and gas operations or maintenance
Experience with maintenance planning and scheduling
Competent knowledge of Microsoft Office suite, including Word, PowerPoint, Excel and Outlook
Exceptional verbal and written communication skills along with strong listening skills
Flexible arrangement options including working from home and a compressed work week with Friday afternoons off (office-based roles)
Top tier benefit package, including a generous Health Spending Account and Savings Plan
Overnight Call Centre Agent
By Altis Recruitment At Kanata, Ontario, Canada
The clients are looking for individuals with a super star personality and great customer service skills.
- Excellent communication skills in English.
- Problem-solving and attention to detail skills.
- Previous experience with Salesforce and ticketing is also an asset.
Training schedule is Monday - Friday, 8:30am - 5:00pm
Once training is completed schedule will shift to Flexible hours (including overnights at times) Monday - Sunday
Outbound Call Centre Agent
By Adecco At Toronto, Ontario, Canada
Experience working in Banking or Finance would be an asset
Location: Toronto, ON (King and University), remote with occasional days onsite
1-year previous call center experience
Outbound call center experience (preferred)
Training and/or knowledge of PC applications (Word & Excel)
Word processing, spreadsheets, Internet, e-mail, and database software knowledge.
Remote Sales Agent Jobs
By The Print Company At Greater Toronto Area, Canada
1+ years of experience within a sales role (preferably within the print industry)
Competitive base pay depending on experience.
Flexible benefits package available after probation.
You will be required to:
Generate leads, set appointments and secure new business opportunities.
Communicate effectively with me in order to understand the wide range of products and services.
Entry-Level Call Centre Agent (Full-Time)
By ClickJobs.io At Sydney, Nova Scotia, Canada
Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures
Comply with requirements surrounding confidential information and personal information
Escalate customer issues to the appropriate staff and managerial for resolution as needed
Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
Adhere to all attendance and work schedule requirements
Excellent organizational, written, and oral communication skills
Centre Support Agent Jobs
By RBC Insurance At Mississauga, Ontario, Canada
Knowledge of computer systems and ability to work in fast pace environment
Attention to details and investigative skills
Strong verbal and written communication skills
Strong relationship building skills and open to feedback both ways
A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
Support revenue growth by reducing revenue leakage and focusing on other opportunity spotting initiatives
Sales Centre Agent Jobs
By Sunwing At Laval, Quebec, Canada
You love providing the best customer service experience!
Match customer needs with the products we have to offer and secure the booking for them.
Share feedback, trends, and suggestions from customers to continuously improve the customer experience.
TICO/ OPC certification is a great asset.
Able to work in a remote environment.
Schedule: Full time, 35 hours a week/ possibility of overtime when needed
Remote Live Chat Agent
By Quant Systems Inc At Vancouver, British Columbia, Canada
Identifying, escalating priority issues, and reporting to high-level management.
Ability to engage and tailor interactions with each customer, making their experience exceptional
1 year of customer service-related experience (preferred)
What qualifications do I need?
Employee Advancement, Career Path Development
Weekly drawing (gift cards, electronics etc)
Sp-03 Agent De Centre D’appels
By Canada Revenue Agency - Agence du revenu du Canada At Ottawa, Ontario, Canada
L'utilisation d'un casque-micro ou d'un combiné pendant des périodes prolongées.
Être assis et travailler devant un écran d'ordinateur pendant des périodes prolongées.
Il est prévu que ce poste soit un poste à durée déterminée/contractuel.
Les postes à durée déterminée/contrats peuvent être prolongés en fonction des performances, des exigences opérationnelles et du budget disponible.
Des postes permanents peuvent être attribués ultérieurement en fonction des performances, des besoins opérationnels et/ou du budget disponible.
Avoir un diplôme secondaires terminées avec succès
Remote Call Center Agent (Johnston Group Inc)
By BCJobs At Vancouver, British Columbia, Canada
Basic computer skills and experience with call center software
Excellent verbal and written communication skills
Strong problem-solving skills and ability to think on their feet
Previous customer service or call center experience is a plus
Answering incoming calls from customers and providing information about our products and services
Resolving customer complaints and issues in a timely and professional manner
Call Centre Agent Supervisor
By Poirier Grandmont At St Constant, Quebec, Canada
Good management of priorities and organized
Ready to also work on call management to occasionally replace a team leader
Manage a call center by evaluating daily performance to improve call handling quality and productivity.
Manage agent schedules and overtime
5 years of experience in managing a call center
College diploma or experience can compensate for training
Remote Call Centre Agent
By Adecco At Oakville, Ontario, Canada
Customer Relationship Management experience is an asset
Reports problem calls to manager or designate as appropriate
Conducts call according to requirements of programs: e.g., for polling or voter id, reads script verbatim
Previous experience in a Call Centre role
Basic knowledge of Canadian Politics
Excellent written and verbal communication skills in English