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Manager Customer Engagement Jobs in Vancouver, British Columbia

Senior Manager, Customer Engagement (14 Month Contract)
By Unbounce At Vancouver, British Columbia, Canada
2+ years experience leading managers and multiple large teams
You are a skilled relationship builder and have experience influencing other senior leaders in various departments across the organization
7+ years in Customer Success, Engagement, Customer Experience or similar
Experience using or implementing KPIs, Scaling Up, and Reforge models of customer engagement are a huge plus
A comprehensive benefits package including medical, dental, vision, and generous mental health support options – all available on day 1
Please note that this is a contract role (approx. 14 months) until December 2024.
Manager, Education & Engagement Jobs
By QMUNITY At Vancouver, British Columbia, Canada
Excellent leadership and management skills
Minimum 3-5 years’ experience in education, communications, and/or engagement
Strong knowledge of educational principles, restorative justice and curriculum development
Recruit contract facilitators and foster a collaborative and supportive environment among contract facilitators, encouraging knowledge sharing and peer learning.
Stay updated on current research, best practices, and emerging trends in SOGIESC education and training.
Manage internal and external communications efforts, including the timely delivery of newsletters, and promotion of programs and services to diverse audiences.
Customer Engagement Specialist Jobs
By Fatigue Science At Vancouver, British Columbia, Canada
Minimum 4+ years in mining operations or customer management experience with B2B customers, preferably supporting Enterprise Software, SaaS, or Technology products
Certification in change management considered an asset
Develop the change management and integration strategy collateral for use with customer implementations
Gather customer product feedback and work with product management to shape product roadmap development
SaaS Experience: SaaS industry experience in a B2B customer facing role (Customer Success Manager, Account Manager, Implementation Specialist) is welcome
Thirst for Knowledge: A curious and rapid learner who can “ramp-up quickly” on the nuances of complex industries
Manager, Digital Engagement Jobs
By lululemon At Vancouver, British Columbia, Canada
Background in operational processes, business transformation and/or program management
Strong stakeholder management to coordinate across various functions
Demonstrated experience in developing and delivering executive level presentations, exceptional written and verbal communication skills
Experience in managing guest-facing teams across social media platforms and public engagement
Strong core consulting skills (demonstrated track record of quality delivery, interpersonal and cross-functional relationship skills)
Experience leading complex projects an asset
Senior Market Manager - Customer Engagement
By TELUS At Vancouver, British Columbia, Canada
Effective Project Management: Experience leading complex, cross-functional projects with multiple partners
7+ years progressive experience in Marketing and business management positions
Experience in knowledge of data and analytic techniques that incorporate well into storytelling
Knowledge of the Google suite of applications, notably Slides and Sheets
Experience with reporting visualization tools such as Tableau and Domo
2+ years of telecom industry experience
Stakeholder Engagement Manager Jobs
By Transportation Investment Corporation At Vancouver, British Columbia, Canada
Considerable and relevant experience in project management, stakeholder engagement, communications or a relevant field related to major infrastructure design and delivery.
Familiarity with stakeholder management databases such as Jambo, Aurora and StakeTracker.
Strong skills in MS PowerPoint and experience in graphic design to create visually appealing and compelling presentations.
Experience analyzing potential issues and facilitating the development of solutions to mitigate impacts.
Knowledge of public sector decision-making structures and processes at the municipal, regional, provincial, or federal level.
Exceptional relationship, communication, facilitation, and interpersonal skills.
Engagement Administrator Jobs
By Burkett & Co. Chartered Professional Accountants At Victoria, British Columbia, Canada
•Excellent written and verbal communication skills, prior client-facing experience
•Prior experience in an administrative support role, experience working in an accounting office an asset
•Advanced Microsoft Word, Excel, and PowerPoint skills
•Handle varied roles and responsibilities and meets deadlines
•Prepare materials for client meetings, assist with setting up client meetings, debriefs and follow ups
•Collaborate with client service staff and team members to enhance and resolve tax return matters
Manager, Engagement Jobs
By Canadian Men's Health Foundation At British Columbia, Canada

for full job description. Cover letter & resume can be submitted to

Digital Engagement Manager Jobs
By Think Research At Greater Toronto Area, Canada
Hands on experience with HTML and content management systems
Support website content management through posting and page editing including
3 years experience as an Email marketing manager or digital marketing specialist or
2-3 years experience using Salesforce Pardot/Account Engagement. Trailhead
Experience using Wordpress and Elementor
Knowledge of SEO/SEM and Google Analytics
Manager, Corporate Engagement 2023-232-Cs
By WoodGreen Community Services At Greater Toronto Area, Canada
3+ years of successful experience in fundraising or partnership management.
Excellent project management skills, including planning and critical evaluation of an initiative and designing metrics to monitor performance.
Certificate in Fundraising Management or CRRE Professional designation an asset.
Experience in pipeline development, prospect review and qualification, proposal development, report writing, successful cultivation, and solicitation.
Demonstrated tact, diplomacy, and ability to liaise with and inspire senior management, staff, corporate contacts and donors.
Manage relationships with 100+ individuals, corporate groups or foundations, and other prospective donors.
Engagement Delivery Manager [Ernst & Young]
By CareerBeacon At Toronto, Ontario, Canada
Strong organizational, and independent project management skills
Strong program/project/campaign management and execution experience
Strong organizational and time management skills; demonstrated ability to manage multiple priorities, stakeholders and complex projects and initiatives at one time
Prior experience with operations management for a practice, department or function
Technology management for coaching delivery
Ensure compliance with EY risk management policies and protocols – including data management
Customer Engagement Specialist: Immunology - Dermatology- Rheumatology
By Novartis At Moncton, New Brunswick, Canada
5-7 years proven experience in sales
Excellent interpersonal, organizational communication and presentation skills with a track record of working in a highly competitive environment
Knowledge of the healthcare system
Experience in dermatology, rheumatology or biologics, an asset
Sharp business acumen for taking care of and addressing issues & opportunities
English speaking is a must; French speaking is considered an asset.
Svp, Marketing & Customer Engagement
By Keynote Search At Ottawa, Ontario, Canada

Introduction Senators Sports & Entertainment brings world-class entertainment to the National Capital Region through premier events and a winning team on and off the ice. With a sustained ...

Customer Engagement Manage Jobs
By The Venus Consultancy Ltd At Toronto, Ontario, Canada

• Job Description • Develop, coordinate, and implement institutional membership offerings, recruitment, engagement and retention plans. • Track and report membership evaluation metrics. • Cultivate ...

Servicenow Engagement Manager Jobs
By Coreio Inc. At Toronto, Ontario, Canada
Proven working experience in project management
Project Management Professional (PMP) / PRINCE II certification is a plus
Report and escalate to management as needed
Perform risk management to minimize project risks
Delegate project tasks based on junior staff members’ individual strengths, skill sets and experience levels
Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
Customer Business Manager Jobs
By Beiersdorf At Montreal, Quebec, Canada
Experience, skills and competencies that lend themselves to this role
Manage and optimize trade spend
Demonstrated track record of growth with 5+ years of similar experience at a consumer products company (preferably in HABA)
Strong presentation and communication (written and verbal) skills
Excellent interpersonal skills; collaborative approach to dealing with multiple contacts
AC Nielsen (and related data) skills and excellent analytical skills
Engagement Manager Jobs
By Hatch At Mississauga, Ontario, Canada
8+ years of program and project management or relevant industry experience
Proven industry experience in mining and exposure to mining management systems
Solid functional knowledge in one or more of the following areas: Strategy, Business Readiness & Transformation, Organization Effectiveness, and Risk Management
Knowledge of the fundamentals of project execution, including project controls, EPCM processes, procurement, contracting and engineering management is preferred
Client relationship management and business development skills
Conduct project risk evaluations and project management processes, including start up planning activities
Account Manager, Engagement Team
By SHOEBOX Ltd. At Ottawa, Ontario, Canada
Research and engage inbound leads to determine if they meet the requirements of a qualified potential customer
1-3+ years of relevant work experience
Strong communication skills by phone and email
Experience in Audiology, Hearing Services, or Occupational Health & Safety
Experience with Zoho CRM and SalesLoft or other CRM or sales engagement platform
Re-engage unresponsive leads through nurture campaigns
Manager, Customer Engagement & Partnerships
By President's Choice Financial At Toronto, Ontario, Canada
Excellent time management skills, capable of balancing multiple programs simultaneously
Experience in customer lifecycle/CRM within banking/deposits
Strong analytical skills and ability to translate data into business insights through campaigns and testing
Experience working with marketing automation tools (i.e. Salesforce Marketing Cloud)
Experience working in a fast-paced environment using agile methodologies to continuously launch and iterate on programs
Experience in briefing and mentoring an agency to deliver high impact creative output
Engagement Manager/Saas Project Manager
By TalentTECH At Montreal, Quebec, Canada
- Knowledge of Agile project management for customer implementation
- Experience in the HCM/HRIS/Talent management software space
Project Manager/Engagement Manager/Implementation Project Manager/ Implementation Consultant/Implementation Engineer/Delivery Manager - SaaS
- Solid experience in software, managing software implementation projects for external clients ideally in a SaaS environment
- Minimum 4 years experience in external client facing position
- Must have experience in managing software solutions
Customer Collaboration Manager Jobs
By Agropur At Greater Montreal Metropolitan Area, Canada
Optimizes product management with customer and sales teams (MOQ, low-velocity SKUs, product listing and delisting)
Ensure that best practices for replenishment relationship management are shared between customers.
Establish an individual development plan for each team member to increase functional and managerial skills
Bachelor of Administration with specialization in Operations Management, Sales, Marketing or other training deemed relevant
Product Performance Management and Replenishment
Works closely with sales teams and participates in customer meetings with account managers and the customer's supply chain team
Business Engagement Manager, Ravenspace
By The University of British Columbia At Greater Vancouver Metropolitan Area, Canada
Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion.
A degree with specialization in a relevant area such as business development, business administration, fundraising, or marketing and events management preferred.
Knowledge of educational publishing and open educational resource models is welcome.
Designs and manages a suite of reports that track and analyze the financial performance of partnership activities.
Demonstrated success in implementing a comprehensive strategic plan and skills to enact long-term sustainability strategies.
Excellent relationship-building skills and superior negotiating skills.
Ecosystem Engagement Program Manager
By Consensys At Canada
Your polished organizational skills, to manage multiple projects in parallel and keep track of
Your background working with various agile methodologies and project management tools, implementing scrum and kan-ban boards on Jira, Confluence etc.
Manage any risks, resolve conflicts and ensure that gaps are identified and handled efficiently
Your amazing people skills, so you can collaborate and engage with relevant stakeholders and drive progress
Your communication skills, so you can communicate, listen and reflect information and through that, create strong working relationships
Your strong analytical skills, to plan and measure the success of your projects
Marketing And Customer Engagement Intern (12 Months)
By BMW Group At Toronto, Ontario, Canada
Minimum one year experience within Marketing, Communications, Financial Services or Sales.
Strong organizational and analytical skills
Strong knowledge in MS Office, particularly Excel and PowerPoint
Benefits of working at BMW Group Canada include
HTML development support (internal and external, email/Secure Message Centre)
Review brand/corporate identity, legal footers, links and copy alignment