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Ivr Business Analyst Jobs

Rq05961 Business Analyst Jobs
By Randstad Canada At North York, Ontario, Canada

This is a contract position for a Business Analyst for our public sector client. Work location: Toronto Duration: six months 7.25 hours/day This is a Hybrid role that requires the candidate to be ...

Business Analyst- En Jobs
By Desjardins At Toronto, Ontario, Canada
Help develop change management strategies and carry out related activities
Working with stakeholders and business users to elicit, capture, analyze, refine and communicate / document their requirements.
Validating / verifying that the functional and non-functional requirements are appropriately implemented within the solution.
A minimum of two years of relevant experience
Experience in the credit card industry (an asset)
For vacant positions available in Quebec, please note that knowledge of French is required
Business Analyst (4053) Jobs
By New Value Solutions At Vancouver, British Columbia, Canada
Experience providing strategic planning and/or product management is an asset
Excellent communication and interpersonal skills and ability to manage project stakeholders, as well as take direction from leadership as required
Leads business analysis activities to understand, analyze and document the business requirements translating them into functional requirements and/or process workflows
Leads discussions with business teams to elicit, capture and document requirements (business requirements, functional, non-functional and transitional)
Creates business, process, data, and workflow models to complement requirements
Acts as a liaison facilitating requirements between the Data Strategy and Digital Health Strategy areas of work
Lem Business Analyst Jobs
By Canadian Natural Resources Limited (CNRL) At Fort McMurray, Alberta, Canada
Liaise and collaborate with LEMs and Attest Teams, Supply Management, Business Units, Maximo support, and external vendors to resolve various requests
Expertise in Financial and management accounting systems and Microsoft Office suite, in particular Excel
Highly developed analytical skills and problem solving abilities
Competitive salary, stock options, stock savings plan, and benefits
Typically 3 to 5 years of related industry experience
Experience in E1, Open Invoice, Maximo software, or accounting/cost systems is considered an asset
Rq05924 Business Analyst Jobs
By Randstad Canada At North York, Ontario, Canada

This is a contract position for a Business Analyst - Senior for our public sector client. Work location: Downtown Toronto Duration: Six Months 7.25 hours/day This is a Hybrid role that requires ...

Business Analyst (Equest) Jobs
By BCJobs At Vancouver, British Columbia, Canada
Sales Cycle knowledge in B2B industry
2 years' experience in building dashboards/reports
Data Analysis: Analyzing and interpreting data to identify trends, patterns, and insights that can support decision-making and help improve business processes.
Business Analyst(Cots) Jobs
By TEEMA At Fredericton, New Brunswick, Canada
Remote work with 2 days onsite
Current certification from a recognized professional business analysis association, such as PMI-PBA, IIBA-CBAP would be an asset.
Demonstrated experience working in the project for the client in public sector in Canada.
6 months contract with possibility of extension
Business Analyst (4035) Jobs
By New Value Solutions At Burnaby, British Columbia, Canada
Experience collaborating/working with various stakeholders: IT professionals, Business and Clinical Senior Management teams, Executives; and vendor partners
Convene and facilitate meetings with appropriate leaders and stakeholders to facilitate information/requirement gathering to support document creation
Develop and communicate plans for defining requirements, including timelines, approach, stakeholders and deliverables
5+ years of experience drafting documentation supporting strategic priorities
Experience working in the BC healthcare system and an understanding of the project planning process, financial analysis
Experience working across the organizational structure, with diverse stakeholder
Business Analyst Jobs
By Hays At Greater Vancouver Metropolitan Area, Canada
Project Management experience is a plus
Assess and gather business requirements to build data visualization solutions that establish cross-team clarity amongst both technical and non-technical audiences
Collaborate across key business lines and functional stakeholders to develop reporting requirements, data pipelines, and automation strategy
Data Visualization experience ( Samples required at submission)
Experience in full MS suite, specifically M365
UI/UX design and Business Writing skills an asset
Business Analyst Jobs
By The Staffing Alternative At Oakville, Ontario, Canada
Requires strong interpersonal skills with the ability to work with both management and staff employees.
A combination of education and experience may meet the requirements.
Supports project management leadership functions as a team member.
Experience/knowledge of TrackTik (Scheduling), Bamboo HR (Human Resources), Apogee (Financials), or related industries’ systems, would be an asset.
Performs and participates in the analysis, design and implementation of business systems following appropriate standards and requirements gathering.
Coordinate with stakeholders to support system functionality testing to ensure business requirements are fulfilled.
Business Analyst (4030) Jobs
By New Value Solutions At Greater Vancouver, British Columbia, Canada
Strong organizational and time management skills
5+ years of experience in healthcare or information management
Demonstrated capability to work with Senior Management team and Executives
Performing other project activities as directed by the project manager as needed
5+ years of experience as a Senior Business Analyst for large and complex technology and clinical projects
5+ years experience working in a healthcare environment
Business Analyst Jobs
By Themesoft Inc. At Mississauga, Ontario, Canada
Years of experience- Minimum 8+ years
Ability to understand how to balance client wants with business needs using excellent negotiation skills
Demonstrated experience in systems such as Power BI, Power Platform, SAP, SAS (or comparable platforms)
Demonstrated knowledge of data analysis to drive progress and efficiencies that contribute to top and bottom line results
Location: Mississauga, Canada (Hybrid with 3 days at Nestle office)
Able to discover the integration points between processes and draw connections
Business Analyst (Fpml) Jobs
By Nityo Infotech At Mississauga, Ontario, Canada
Excellent written and verbal communication skills.
Experience with FIXML messages -
Position – Business Analyst FPML Consultant
(Financial Product Markup Language )
Business Analyst | Bistrack Jobs
By Epicor At Vernon, British Columbia, Canada
Experience working within the Software product management lifecycle process
Experience using Retail systems – POS, Inventory Management, Analytics, Loyalty, eCommerce
Collaborate with customers, internal stakeholders, product managers and engineers to identify and understand product requirements
Manage user experience including ease of use and workflow simplification
Produce specification documents, including customer profiles and detailed user stories and detailed product changes based on prioritized requirements
Strong experience working on teams delivering enterprise-lev el software products
Manhattan Business Analyst- Lub4992
By Nisum At Toronto, Ontario, Canada
Working with product owners for requirements gathering and understanding WM 2013 setups.
Manhattan Cloud Active WMS experience is a must.
Working experience with Postman and webservices.
Should have experience working with offshore teams.
In-depth experience in Manhattan Cloud Active WMS in the retail domain.
Strong experience in mentoring new team members on the architecture and configuration processes of the new Active version.
Business Analyst (4001 Jobs
By New Value Solutions At Vancouver, British Columbia, Canada
Direct knowledge, education, and experience working with information management systems, and working directly with user departments
Deliver above responsibilities, under the direction of the Lead, Portfolio Manager and/or Project Manager
Meditech Expanse Access Requirements and Design
Lead access requirements gathering activities with site contacts
Develop access design plan based on site requirements
Escalate risks, issues and constraints to the appropriate Project/Portfolio Manager
Rq05736 Business Analyst Jobs
By Randstad Canada At North York, Ontario, Canada

This is a contract position for a Business Analyst for our public sector client. Work location: Toronto Duration: Seven Months 7.25 hours/day This is a Hybrid role that requires the candidate to ...

Business Analyst Jobs
By Dollarama L.P. At Mont-Royal, Quebec, Canada
Bachelor's degree in engineering, business administration or an equivalent combination of education and experience;
Minimum experience of 5 years in a similar position;
Knowledge of the Microsoft Office suite, Visio, Autocad, SAP; Customer service orientation;
Excellent analytical and problem-solving skills;
Good oral and written communication skills and interpersonal communication skills;
Collect, analyze and document business needs;
Business Analyst Jobs
By Fraser Health Authority At Surrey, British Columbia, Canada
Demonstrated knowledge and understanding of the health care system
Knowledge of other health care disciplines and their role within healthcare
Working knowledge of healthcare analytics and statistics
Working knowledge of PDSA, Lean, Six Sigma and other flow process improvement concepts
Develops interactive business intelligence reports and participates in the design, development and testing of performance reporting solutions using PowerBI.
Conducts performance reporting benchmarking/best practices research and makes recommendations for improvement.
Business Analyst Jobs
By PwC Canada At Manitoba, Canada
Previous project experience with transport or transfer services and emergency management. The Response should include at least 1 example.
PRINCE2 Practitioner or Foundation certification. Proof of the certification is requested with the Response.
Business Analysis Professional (CBAP) certification. Proof of the certification is requested with the Response.
Scrum Fundamentals certification. Proof of the certification is requested with the Response.

Are you looking for an exciting opportunity to use your analytical skills to help shape the future of customer service? We are looking for an experienced IVR Business Analyst to join our team and help us develop innovative solutions to improve customer experience. You will be responsible for analyzing customer data, developing IVR strategies, and creating detailed reports to help us better understand customer needs. If you are passionate about customer service and have a knack for problem-solving, this could be the perfect job for you!

What is IVR Business Analyst job Skills Required?

• Knowledge of IVR systems and technologies
• Ability to analyze customer requirements and develop IVR solutions
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of scripting languages such as VXML, CCXML, and VoiceXML
• Knowledge of Voice User Interface (VUI) design
• Knowledge of Voice Recognition technologies
• Knowledge of Voice Biometrics technologies
• Knowledge of Voice Analytics technologies
• Knowledge of Voice Verification technologies

What is IVR Business Analyst job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience in IVR system design and development
• Experience in customer requirements analysis
• Experience in scripting languages such as VXML, CCXML, and VoiceXML
• Experience in Voice User Interface (VUI) design
• Experience in Voice Recognition technologies
• Experience in Voice Biometrics technologies
• Experience in Voice Analytics technologies
• Experience in Voice Verification technologies

What is IVR Business Analyst job Knowledge?

• Knowledge of IVR systems and technologies
• Knowledge of customer requirements