Register
Recruit Create CV

Ivr Business Analyst Jobs in Russell, Manitoba

Rq05961 Business Analyst Jobs
By Randstad Canada At North York, Ontario, Canada

This is a contract position for a Business Analyst for our public sector client. Work location: Toronto Duration: six months 7.25 hours/day This is a Hybrid role that requires the candidate to be ...

Rq05924 Business Analyst Jobs
By Randstad Canada At North York, Ontario, Canada

This is a contract position for a Business Analyst - Senior for our public sector client. Work location: Downtown Toronto Duration: Six Months 7.25 hours/day This is a Hybrid role that requires ...

Rq05736 Business Analyst Jobs
By Randstad Canada At North York, Ontario, Canada

This is a contract position for a Business Analyst for our public sector client. Work location: Toronto Duration: Seven Months 7.25 hours/day This is a Hybrid role that requires the candidate to ...

Rq05641 Business Analyst Jobs
By Randstad Canada At North York, Ontario, Canada
Coordinate with the Delivery & Eligibility Review Branch (DERB) Senior Manager to ensure business scope and objectives are met
Conduct requirements focus groups with policy/business subject matter experts and stakeholder groups to obtain:
Stakeholder requirements (defining how stakeholders will interact and use the business solutions) and
I&IT solution requirements (functional, non-functional and implementation)
Work closely with subject matter experts to elicit business and system requirements and business process mapping
Provide business and policy analysis for business requirement development
Business Analyst Jobs
By Altis Recruitment At North York, Ontario, Canada
Master strategic business process modeling, traceability, and quality management techniques.
Effectively communicate insights and plans to cross-functional team members and management, acting as the liaison between business users and developers.
Analyze, manage, and communicate requirements effectively.
Plan, groom, and maintain the requirements backlog.
Elicit requirements from business stakeholders through requirements gathering sessions, producing useful reports from critical information gathered.
Organize and map requirements to existing IT components, focusing on creating and improving documentation.
Business Analyst Jobs
By YAMAHA MOTOR CANADA LTD. At North York, Ontario, Canada
Strong organizational and project management skills
Experience in problem solving, change management or process planning activities involving Senior Leadership
EDUCATION REQUIREMENTS AND/OR EXPERIENCE REQUIREMENTS
Financial: Loan Origination System and Loan Management System
Function as a business partner or consultant for functional management
Type of Experience: Functional / Technical Requirements and Support
Business Analyst- En Jobs
By Desjardins At Toronto, Ontario, Canada
Help develop change management strategies and carry out related activities
Working with stakeholders and business users to elicit, capture, analyze, refine and communicate / document their requirements.
Validating / verifying that the functional and non-functional requirements are appropriately implemented within the solution.
A minimum of two years of relevant experience
Experience in the credit card industry (an asset)
For vacant positions available in Quebec, please note that knowledge of French is required
Manhattan Business Analyst- Lub4992
By Nisum At Toronto, Ontario, Canada
Working with product owners for requirements gathering and understanding WM 2013 setups.
Manhattan Cloud Active WMS experience is a must.
Working experience with Postman and webservices.
Should have experience working with offshore teams.
In-depth experience in Manhattan Cloud Active WMS in the retail domain.
Strong experience in mentoring new team members on the architecture and configuration processes of the new Active version.
Business Analyst Jobs
By PwC Canada At Manitoba, Canada
Previous project experience with transport or transfer services and emergency management. The Response should include at least 1 example.
PRINCE2 Practitioner or Foundation certification. Proof of the certification is requested with the Response.
Business Analysis Professional (CBAP) certification. Proof of the certification is requested with the Response.
Scrum Fundamentals certification. Proof of the certification is requested with the Response.
Data Analyst, Ivr Jobs
By Loblaw Companies Limited At Toronto, Ontario, Canada
2-3 years’ experience in query writing, experience with Big Query (Google Cloud Platform) preferred
2-3 years’ experience in analysis
Sophisticated analytical and communication skills are critical.
Hands on experience with Tableau, programming languages, MS Office applications
Write queries using programming languages like SQL, SAS, and Python, in SAS and Google Cloud platforms
Build ‘what-if’ scenarios or predictive modelling to support optimization or technology improvements
Business Analyst Jobs
By SPICE Technology Group, Inc. At Toronto, Ontario, Canada
• Leverage SAP / Scale Manhattan knowledge and experience to integrate transportation processes with the
• Assist in the implementation and integration of new transportation management systems, hardware devices,
• Bachelor's degree in Computer Science, Information Technology, Supply Chain Management, or a related field.
• Knowledge of transportation industry regulations, compliance requirements, and best practices.
Reporting to the Manager, Business Systems Analyst in this role, you will:
• Collaborate with cross-functional teams, carriers, and suppliers to gather relevant data and requirements,
Business Analyst - Swift
By Finance Professionals Inc. At Toronto, Ontario, Canada
• Ensures business requirements are documented clearly and in accordance with the project’s scope
1) Experience leading medium to large size projects
2) PowerPoint skills – to share findings with the business
Contract Duration: ASAP - 6 months (Possibility of extension)
Location Address: 4 King Street W 9th floor Hybrid – onsite once a week
• Ensures data analysis and investigation are conducted and POCs are applied for any identified solutions
Business Analyst Jobs
By Canada Life At Winnipeg, Manitoba, Canada
Certified in business analysis, change management, project management and Lean Six Sigma would be an asset
Collaborate with business partners to gather business requirements and system design functionality that meets business objectives.
Develop post-implementation verification plans and monitor to ensure the change is adopted and the benefits are realized.
Experience in group insurance is an asset
Exceptional communication and negotiation skills
Active listening capabilities with the ability to fulfill the business objectives and balance the needs of various stakeholders
Business Analyst - En
By Laurentian Bank At Toronto, Ontario, Canada
Liaise between the business and IT to ensure all stakeholders understand the requirements and any change management activities are considered appropriately
Monitors escalated issues and provides progress report to impacted stakeholders or management
Works with management to address any process or control gaps and makes recommendations on any opportunities for efficiencies
Research, analyze and document sponsor and/or stakeholder needs or requirements
Develop plans to manage initiative activities that includes task sequencing, duration, downstream impacts, and dependencies
Validate that the proposed solutions meet the business requirements
Business Analyst Jobs
By SGGG Fund Services Inc. At Toronto, Ontario, Canada
Present solutions to management or other stakeholders and solicit feedback
Keep management informed of any and all issues that could have a Customer impact
Gather requirements from users, clients, or other stakeholders through meetings, phone calls, or one-on-one interviews
Document the requirements through writing, diagramming, and mock-ups
Communicate requirements to developers and collaborate throughout the development of a solution
1+ years of business analyst experience OR 1+ years of fund administration or accounting experience
Business Analyst - Derivates
By Finteksoft Inc At Toronto, Ontario, Canada
- CFA or other related professional qualifications.
Derivatives knowledge; worked on products like Murex, Calypso, Sophis
- Regulatory & Reporting project experience
- Good SQL skills for data analysis
- Worked on Data and mappings
- Good at creating Technical specs
Passport Business Analyst Jobs
By Canopy Support Services At Peterborough, Ontario, Canada
Assists the Passport team with file management and communications when working with Transfer Payment Recipients, Service Agencies, Brokers and Direct Recipients.
Working knowledge, understanding and experience of MCCSS Passport guidelines is an asset.
High school or one-year certification in Business or equivalent.
1+ years’ of Business Administrative or related work experience.
Developmental Services experience is considered an asset.
What We Can Offer You:
#9247 - Business Analyst - Jobs
By Qualitest At Toronto, Ontario, Canada
Proven experience in eliciting requirements and testing.
Define reporting and alerting requirements.
Around 5 years Previous Experience in Business / Systems Analysis or Quality Assurance. -
Basic knowledge in generating process documentation.
Strong written and verbal communication skills including technical writing skills.
Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools (Nice to have)
Business Analyst - Mpower
By Finance Professionals Inc. At Toronto, Ontario, Canada
Identify gaps between the new business’s requirements and the capabilities within MPower
Provide regular status updates to project leads, management and stakeholders.
Develop use cases and user stories to effectively communicate requirements to the development team and third-party vendors.
Work closely with external vendors to update branding requirements on client facing materials
3-5+ Years’ experience as a BA
Strong analytical skills with the ability to identify and solve complex problems.
Business Analyst (Itbs - 023)
By Richardson Wealth At Toronto, Ontario, Canada
Knowledge of the project management lifecycle (PMLC) and experience with various applications of the software development lifecycle (Waterfall, Iterative, Agile).
Acts as a primary requirements management contact on projects.
Strong relationship management, communication, negotiation, and interpersonal skills.
Solid understanding of requirements elicitation, analysis, documentation and management.
Elicits, analysis, documents and manages business and solution requirements.
Hands-on experience in identifying, documenting, and communicating data requirements.

Are you looking for an exciting opportunity to use your analytical skills to help shape the future of customer service? We are looking for an experienced IVR Business Analyst to join our team and help us develop innovative solutions to improve customer experience. You will be responsible for analyzing customer data, developing IVR strategies, and creating detailed reports to help us better understand customer needs. If you are passionate about customer service and have a knack for problem-solving, this could be the perfect job for you!

What is IVR Business Analyst job Skills Required?

• Knowledge of IVR systems and technologies
• Ability to analyze customer requirements and develop IVR solutions
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of scripting languages such as VXML, CCXML, and VoiceXML
• Knowledge of Voice User Interface (VUI) design
• Knowledge of Voice Recognition technologies
• Knowledge of Voice Biometrics technologies
• Knowledge of Voice Analytics technologies
• Knowledge of Voice Verification technologies

What is IVR Business Analyst job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience in IVR system design and development
• Experience in customer requirements analysis
• Experience in scripting languages such as VXML, CCXML, and VoiceXML
• Experience in Voice User Interface (VUI) design
• Experience in Voice Recognition technologies
• Experience in Voice Biometrics technologies
• Experience in Voice Analytics technologies
• Experience in Voice Verification technologies

What is IVR Business Analyst job Knowledge?

• Knowledge of IVR systems and technologies
• Knowledge of customer requirements