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Client Support And Onboarding Specialist Jobs

Client Onboarding Specialist Jobs
By Aetonix At Greater Toronto Area, Canada
Provide remote support over the phone to end users on preparing kits for return and advise logistic team to proceed
At least 1-3 years of experience in a customer/patient facing role
Excellent interpersonal skills and ability to communicate
Detail-oriented with strong analytical, and planning skills
Previous nursing/clinical/teaching experience, an advantage
Improve onboarding by capturing user’s feedback on process and product and inform internal team of findings
Payroll Service Support And Onboarding Manager
By FGYHDRTY,LLC At Canada
5 years of management experience, payroll service support and onboarding preferred.
Strong leadership and personnel management skills
Manage the team’s performance relative to customer experience by evaluating key metrics.
Knowledge of or experience in construction payroll. ComputerEase experience preferred.
College Bachelor Degree or equal work experience
Excellent communication (verbal and written) and relationship-building skills
Hubspot Onboarding + Support Specialist
By ThinkFuel Inc. At Canada
You have strong data management and analytical skills
A candidate with agency experience and/or experience implementing CRM and marketing automation platforms
Can manage simultaneous software implementations for multiple clients
Can effectively project manage and create organized plans that ensure customer success post-onboarding
You have completed any of the following certifications:
You have experience in all HubSpot Hubs and have worked within the platform for 3-5 years minimum.
Client Onboarding Specialist Jobs
By RBC Capital Markets At Toronto, Ontario, Canada
Other business support as directed by reporting manager (e.g. strategic or regulatory initiatives, projects, documentation of policy/procedures and reporting/metrics)
2+ years onboarding experience preferred or experience in a related operations role
Proficient in Microsoft Office tools, with advanced Excel skills (macros, look-ups etc.) and PowerPoint skills
Some experience working on change projects and, open change mindset
Strong sense of accountability and ownership over "client experience" and end-to-end client on-boarding processes.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
Customer Support / Onboarding Specialist
By About Staffing At Calgary, Alberta, Canada
Handle transfers and manage dollar figures in correspondence
1-3 years’ experience in Customer Service/Tech Support is required
Experience in a call centre environment is an asset
Self-starter with strong problem-solving skills
Act as a key escalation contact for client/customer communications via phone and email correspondence
Identify, investigate, and resolve users’ problems by carrying out manual A-Z troubleshooting
Client Support Specialist Jobs
By Ticketmaster At Winnipeg, Manitoba, Canada
Organizational Skills – Manages competing priorities of several teams/departments/locations. Tasks and project management orientation (with the ability to hold others accountable). 
Basic Knowledge of Event Programming, as it relates to sales channels and consumer experience. 
Keep up-to-date working knowledge of Ticketmaster ONE web portal 
Minimum of 2 years’ experience working in an office environment, preferably in customer/client support roles 
Experience with the Ticketmaster system and/or various ticketing systems is a bonus! 
Box Office experience is considered an asset 
Client Support Specialist Jobs
By PandaPay® At Montreal, Quebec, Canada
A positive, enthusiastic attitude, with strong people skills
Proven customer service experience and passion for helping others and sales delivery
Experience in the payment processing industry is an asset
Experienced communicator and educator, both verbal and written
The ability to multi-task, with above-average computer skills and digital awareness
Bilingual in English and French is a requirement
Technician, Plan Member And Client Support
By ClickJobs.io At Montreal, Quebec, Canada

TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for ...

Client Support Specialist Jobs
By Perseus Group, Constellation Software At Canada
Minimum 3+ years Client Services/Support management experience
Effectively apply knowledge to solve a range of problems and questions.
The capabilities of leading by example as well as by direction and vision.
Strong understanding/experience in the Lease and Loan Industry considered an asset
Demonstrated experience in performance data measurement both day to day as well as long term.
Exceptional verbal and written communication skills
Client Onboarding Analyst Jobs
By Citi At Vancouver, British Columbia, Canada
Strong ability to manage multiple concurrent deadlines, prioritize, and work well under pressure
Strong verbal and written communication skills
Bachelor's/University degree or equivalent experience
Onboard new client relationships and additional members by completing client risk profiles and process relationship updates using Citi onboarding applications
Process account opening or maintenance requests in a timely manner
Liaise with downstream partners until requests are completed and maintain constant communication with banking team partners
Client Onboarding Analyst Jobs
By Citi At Toronto, Ontario, Canada
Strong ability to manage multiple concurrent deadlines, prioritize, and work well under pressure
Strong verbal and written communication skills
Bachelor's/University degree or equivalent experience
Onboard new client relationships and additional members by completing client risk profiles and process relationship updates using Citi onboarding applications
Process account opening or maintenance requests in a timely manner
Liaise with downstream partners until requests are completed and maintain constant communication with banking team partners
Client Support Specialist Jobs
By Ticketmaster At Toronto, Ontario, Canada
Organizational Skills – Manages competing priorities of several teams/departments/locations. Tasks and project management orientation (with the ability to hold others accountable).
Basic Knowledge of Event Programming, as it relates to sales channels and consumer experience.
Knowledge of Presence, AccessManager, Repgen, Archtics, and the Event Base product suite is a bonus!
Keep up-to-date working knowledge of Ticketmaster ONE web portal
Remain current with new software/product releases for HOST, TM1 Entry, Archtics, Account Manager, and for all other technology products
Minimum of 2 years’ experience working in an office environment, preferably in customer/client support roles
Client Onboarding Specialist Jobs
By Smooth Commerce At Canada
Strong working knowledge of business tools (Slack, SmartSheet, Google Workspace Suite) for communication, task management, and collaboration.
Solid organizational and project management skills with a focus on prioritization, timelines, and meeting deadlines.
College diploma or Bachelor's degree in a related field or equivalent practical experience.
2+ years of customer service experience, preferably in a SaaS environment.
Excellent communication skills (verbal and written) with a client-centric approach.
Strong problem-solving and critical thinking abilities.
Client Support Specialist Jobs
By Partek At Medicine Hat, Alberta, Canada
Ability to configure and support workstation configurations and desktop PCs in a Managed Services Environment.
Minimum three years’ experience in a Service Desk role, providing support in Microsoft environments (Windows, Active Directory, Microsoft 365 etc)
Bonus: Experience with AutoTask PSA
Manage and monitor a wide range of systems issues, collaborating with other members of the technical team as needed.
An open, flexible and welcoming workplace
Plenty of opportunities to grow and learn
Event Ticketing Client Support Specialist (Canada)
By Red61 At Canada
Provide training to clients and colleagues both face-to-face and remotely.
Project analysis of clients' requirements
We can consider all Canada-based candidates able to work from home.
Support users of our software. Users can be our clients or colleagues in other departments.
Ensure that completed tickets are closed including those assigned to other staff
Provide out-of-hours support on a rota basis.
Client Support Specialist A.i.
By Alexa Translations At Quebec, Canada
Superior organizational skills - able to manage multiple tasks and prioritise work in a face-paced environment.
Identify opportunities to improve customer experience and suggest changes in the business processes to improve workflows through automation.
2+ years of experience in technical support or customer service.
Working knowledge and proficiency using CRM software (Salesforce, Hubspot, etc.)
Experience working with CAT tools and JIRA software, a bonus.
Strong problem-solving abilities with a technical mindset and the ability to troubleshoot technical issues.
Client Support Specialist Jobs
By MPower Technologies At Ontario, Canada
Some knowledge of customer relationship management (CRM) applications is considered a definite asset.
Hands-on, day to day client management, support, training, and post launch adoption
Maintain expert level knowledge on product features, and benefits, for effective communication.
Knowledge of planning and scheduling techniques to manage your time effectively.
Manage all client timelines and expectations for product enhancements or support tickets
Outstanding interpersonal and communication skills, and the ability to work with a wide range of technical and non-technical end users.