Customer Support / Onboarding Specialist
By About Staffing At Calgary, Alberta, Canada
Handle transfers and manage dollar figures in correspondence
1-3 years’ experience in Customer Service/Tech Support is required
Experience in a call centre environment is an asset
Self-starter with strong problem-solving skills
Act as a key escalation contact for client/customer communications via phone and email correspondence
Identify, investigate, and resolve users’ problems by carrying out manual A-Z troubleshooting
Client Support Specialist Jobs
By Partek At Medicine Hat, Alberta, Canada
Ability to configure and support workstation configurations and desktop PCs in a Managed Services Environment.
Minimum three years’ experience in a Service Desk role, providing support in Microsoft environments (Windows, Active Directory, Microsoft 365 etc)
Bonus: Experience with AutoTask PSA
Manage and monitor a wide range of systems issues, collaborating with other members of the technical team as needed.
An open, flexible and welcoming workplace
Plenty of opportunities to grow and learn