Vp Digital Security Services Product

About Symcor

Symcor enables secure data exchanges and supporting business processes, to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support their digital transformations, Symcor aligns industry participants to solve common challenges in the most effective and efficient way.

For more information, visit www.symcor.ca

The Opportunity

A senior leadership position and pivotal role within the organization that is mandated to formulate the overall strategies, goals and policies and take ownership of the direction and results of the Product Strategy, Management and Development teams supporting Symcor’s fraud and financial crimes and cyber detection and prevention product lines. The objective of this leader is to grow the current product set beyond fraud services into adjacent product verticals such as AML and Cyber detection/prevention.

This position will contribute to setting the overall strategic direction of key Symcor products and influencing and executing on the corporate goals and programs.

This role is truly hybrid and doesn’t require any mandatory in office but we encourage the senior staff to be able to travel to the offices located in Mississauga and Toronto for specific purposes.

About the Role:

• Manage and oversee the process of product innovation particular to the accountable LoB, partnering with Innovation and Strategy leaders within the broader Growth Services division
• Accountable for the successful P&L management of the products within the DSS portfolio
• Lead, define, represent, and communicate product strategy to all stakeholders (both within and external to the organization)
• Establish the requirements and ensure the implementation and on-going use of measures that will monitor the effectiveness and efficiency of the processes, methods and approaches of the LoB in delivering on its objectives
• Develop OKRs and establish framework to ensure division achieves ROIs for product concepts
• Create and empower a professional product management discipline
• Support communication of products’ value proposition both internally and externally
• Lead the annual strategic planning process for product line with focus on ensuring that enterprise strategy is reflected in divisional level targets, goals, and objectives
• Lead the development of the vision and direction of the overall company products’ roadmap and work with peers to align the company around overarching product vision
• Oversee the data science and analytics function for the Digital Security Services (DSS) division; ensure teams are leveraging knowledge, tools and insights to provide compelling results back to customers via data analytics (fraud models, trends, etc)
• Drive a culture of high performance and collaboration within and across functions and with other Symcor divisions.
• Identify trends and business opportunities within existing and/or new markets aligned with corporate strategy parameters
• Support the enterprise-wide communication of LoB’s product vision, strategy, and roadmap
• Develop, monitor, and report on KPIs that evaluate LoB’s performance against enterprise strategy
• Lead, manage and mentor a team of product managers and related personnel to ensure the successful market penetration and ongoing success of accountable products and services
• Ensure product teams have defined and communicated product value proposition, pricing and marketing tactics working in partnership with sales and marketing teams
• Generate and validate new products and other ideas to generate greater profits
• Introduce new products to market through end to end commercialization activities (product vision, strategy, pricing, marketing and sales tactics)
• Overall accountability for the product vision, strategy and roadmap & executing product development activities (market research, product launch, pricing), product portfolio management; product/service lifecycle management
• Ensure product teams are equipped with the right tools and resources
• Drive the product strategy, road-mapping, and execution of product vision within LoB across the enterprise under the guidance of the SVP

What You Need To Succeed:

Education:

• Advanced development (post-graduate) in field(s) such as business.

Experience:

• Deep understanding of Fraud, Financial Crimes, Cyber and Financial Services industry
• Vast expertise in integrating varied elements/functions/specialties developed through years of directing and managing complex organizational units.
• Experience in holding positions involved in the overall functional direction at a corporate level.
• Established experience in identifying upcoming challenges and setting long-term goals.
• Expertise in directing issue resolution where the interaction of multiple resources may be required.
• 10+ years of experience
• Varied and deep knowledge of various fields of knowledge related to the direction, establishment of delivery protocols and measurement of the results of large and varied organizational units and/or of critical functional aspects of the organization.

Skill Requirements:

• On-going knowledge of the evolution and changes in critical fields or environments that impact the organization.
• Detailed understanding of the goals, objectives, mode of operation of all areas of involved in the promoting, selling and delivery of services
• Gaps in performance and/or behavior and the application of required actions.
• In depth and detail knowledge and understanding of the environment(s) where Symcor operates and of the elements that can affect its current and future business and operations.
• Knowledge of the levels of authority and decision in client organizations.
• Drive a culture of high performance and collaboration within and across functions and with other Symcor divisions
• Advanced understanding of the client organizations culture and approach in conducting business.
• Advanced understanding of the client organizations’ priorities needs and modes of operations.

What’s In It For You

At Symcor, we define our success by what we help others achieve. We were created to support our clients and, through our products, services, and solutions, protect and strengthen their brands. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program that includes a competitive compensation package, flexible benefits and time away options, retirement and savings plans and a commitment to your overall health and well-being through our myWell-being program.
• Opportunities to do challenging work and progressively take on greater accountabilities for growth.
• We foster an inclusive atmosphere of One Symcor with our philosophy of +1 Unique You®, we harness each employee’s uniqueness, different skills, backgrounds, and perspectives to contribute to mutual success. It is the diversity of our people and the inclusive environment that has been and will always be key to Symcor’s success.
• Ability to make a difference and lasting impact.
• Leaders who support your development through coaching and managing opportunities.

Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. Upon request, we will provide accommodation for candidates.

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