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Company | CareerBeacon |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Human Resources Services |
Expires | 2023-08-07 |
Posted at | 10 months ago |
Company Overview
- Support Lead VMOs in consolidating an enterprise view of the relationship with the Third Party in support of the Accountable Executive
- Initiate intake via a Sourcing Request and follow the TPRA process
- Own the management of Third Party Business Arrangements through all stages of the TPML, in alignment with relevant Third Party frameworks, policies and standards
- Focus on continuous improvements to facilitate entering into Third Party Business Arrangements and promote effective delivery
- Maintain strong relationships with internal stakeholders
- Collaborate with internal stakeholders to support business needs by delivering a transition or termination of a Third Party
- Understand the financial terms of a Business Arrangement and monitor a Third Party's financial health to mitigate risk related to costs and services
- Ensure integrity in dealing with Third Parties, complying with TD's Expense Policy, Enterprise Procurement Policy, Vendor Management Policy and Code of Conduct and Ethics
- Set up and onboard Third Parties post contract execution including the implementation of the governance structure and interaction models between key TD and Third Party stakeholders
- Document Third Party risk issues, as per the TPRM Issues Management process and standards, escalate issues as appropriate, and partner with Third Party to develop a remediation plan to drive resolution
- Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
- Manage Third Party Business Arrangements through all stages of the TPML, in alignment with relevant frameworks, policies and standards
- Participate in cross-functional initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations
- Identify issues and monitor trends with a Third Party in a responsive manner, to reduce risk in alignment with TPRM Policies and related Standards
- Conduct internal and external research projects; support the development/ delivery of presentations / communications to management or broader audience
- Conduct meaningful analysis at the functional level using results to draw conclusions, make recommendations, assess the effectiveness of programs or practices
- Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
- Monitor, analyze and report a Third Party's performance through delivery against SLAs, SLOs, KPIs or other contractual commitments
- Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
- Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
- Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
- Act as a brand ambassador for your business area/function and the bank, both internally and/or externally
- Participate in personal performance management and development activities, including cross training within own team
- Contribute to a fair, positive and equitable environment that supports a diverse workforce
- Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships
- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
- Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
- Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
- Skill in supporting the development and implementation of change strategies and/or processes
- Advanced knowledge of Vendor Management, Business Arrangements, Third-Party Management Lifecycle framework/principles, policies and procedures, systems, products/services, product research, assessment & reporting, competitive intelligence, negotiation tactics and/or regulatory requirements
- Ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives
- Ability to handle confidential information with discretion
- Ability to exercise sound judgement in making decisions
- Skill in using computer applications including MS Office
- Knowledge of Risk Management environment, standards and regulations
- Skill in identifying complex problems and reviewing related information to develop/evaluate options and implement solutions and/or governance procedures
- Knowledge of budgetary management principles/practices/procedures
- Ability to work successfully as a member of a team and independently
- Knowledge of current and emerging competitor and market trends
- Ability to monitor, analyze, report and assess adherence, performance and risk of information, contractual terms and/or delivery of services
- Ability to contribute to strategic direction of the function and provide advice to senior leadership
- Ability to research, collect, organize and analyze information and prioritize work while meeting multiple deadlines
- Ability to negotiate, influence, collaborate and effectively communicate to build relationships
- Skill in researching, collecting, organizing and analyzing complex or technical data and developing plans to address identified issues/problems
- Skill in using analytical software tools, data analysis methods and reporting techniques
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