Trainer And Administrative Manager

Trainer and Administration Manager
If you are looking for an exciting opportunity, we are looking for a passionate trainer and sales professional with key account management experience to join our dynamic team!
Who we are:
iTrain International offers a variety of training courses and certifications for corporations and individuals in the hospitality and light industrial industries to establish and promote maximum proficiency in the workplace. We believe training is an important investment in business and self to ensure employees develop the skills they need to be successful in their positions and careers.
Who we are looking for:
You are an enthusiastic, solutions-focused, collaborative leader with a passion for training, selling and business development.
Key responsibilities:

• Update internal CRM with certifications, notes and scheduling for accurate record keeping.
• Enthusiastically facilitate iTrain Courses on and off-site, adhering to iTrain standards, procedures, and course requirements.
• Maintain a strong face-to-face communication strategy with existing and potential clients to understand client needs, goals and objectives with respect to their training initiatives to develop a customized iTrain solution.
• Maintain and strengthen online presence, marketing materials, and existing promotional activities.
• Develop strategic business relationships with existing clients and prospects new business opportunities to achieve the overall business objectives for iTrain, while building the brand and maximizing sales and profitability.
• Ensure detailed record keeping of course participants, certifications, and payment methods.
• Prepare annual planning sessions and quarterly business reviews with “Key Client” accounts to build on the momentum with high volume users.

Key responsibilities continued:

• Ensure promotional activities and new training programs are communicated effectively in a timely manner and results are measured.
• Collaborate with the iTrain team to develop customized training solutions, courses and materials for in-class, on-the-job and online delivery.
• Seek, create, and develop new business opportunities to build the brand.
• Build and maintain knowledge base of competitors and consumer/client trends in the marketplace/ industry, integrating this information into strategic recommendations.
• Responsible for daily administrative tasks, such as responding to inquiries, following up with trainings, and scheduling training sessions

How to apply:

• We thank all those who apply, but only qualified candidates will be contacted for an interview.
• For consideration, please attach your resume in response to this posting.

Requirements
What we are looking for:

• Excellent interpersonal and communication skills (verbal and written).
• Experience in hospitality Training considered an asset.
• Experience in the Learning and Development industry is an asset.
• Demonstrated ability to manage large key accounts and develop customized solutions based on clients needs, goals and objectives.
• 3+ years sales experience with a track record of achieving strong business results is considered an asset
• Bachelor’s Degree
• Highly effective facilitation and presentation skills (experience in training and facilitation is an asset)
• Understands and can apply the consultative selling approach.
• Demonstrates a sense of urgency and is quick to respond.
• 4+ years experience in Hospitality management or operations.