Trainer, Assistive Technology, Come To Work

Full-Time, Contract
Toronto, ON (home-based)
CNIB invites you to build a career as unique as you! We are currently searching for a Trainer, Assistive Technology, Come to Work! Reporting to the Manager, Outreach, Come to Work, the Trainer, Assistive Technology, Come to Work will assist in cultivating the essential technology skills of our clients (known as the talent pool) to find and maintain employment. This will be done through one to one and group training, development of training and progression plans, implementation of goal/skill building strategies in conjunction with other Come to Work (CTW) staff and follow up as needed.
Your impact at CNIB

• Register (tracking system) and follow-up with individuals for group participation for upcoming workshops and one-on-one technology training.
• Execution of at least one (1) Group session per month, with coordination of multiple 1on1 sessions per day/week/month based on areas of focus provided from the Program Lead/Coordinator working with the Talent Pool.
• Assist Talent Pool with training regimen of activities and progress follow up with Talent as well as in to reporting tools.
• Excellent organizational skills to manage Outlook calendar to coordinate monthly workshops and one-to-one virtual meetings three to four times per day.
• Conducts multiple 1-on-1 sessions with individuals within the Talent Pool developing skills in work related duties (i.e., email, documents, website, cloud storage, communications) via remote delivery courses and materials shared (developed, updated, shared). Accessible technology includes, Window accessibility features, screen readers, magnification software, smart phone Apps, etc.
• Technologically savvy to learn new accessibility Apps, software, and technology quickly to provide assistance and demonstrations to the vision loss community.
• Regular follow up with potential and current Talent Pool participants by telephone, email and virtual platforms (Zoom Video / Microsoft Teams).

Requirements
Who you are:

• Advanced computer skills, with proficiency in MS Office software including Outlook email / calendar, Word, Excel, PowerPoint, and virtual platforms (Zoom Video / Teams).
• Customer service oriented with well-developed interpersonal skills.
• Previous Employment Counselling an asset.
• Excellent administrative, time-management and organizational interpersonal skills
• Proficiency/Working knowledge of Salesforce (an asset)
• Excellent written and oral communications skills.
• Language fluency – Written and Oral English), with written and oral French - an asset (preferred). One role must be filled with a bilingual individual. Second role, it is asset to be bilingual. Interviews will be conducted in both English and French.
• Advanced knowledge of assistive technology (i.e., Zoomtext, JAWS, NVDA, Windows Narrator) required.
• Demonstrates mature and sensitive nature, as well as emotional and social stability when dealing with the needs of persons experiencing vision loss and other functional challenges.
• Must be able to work independently.
• Professional attitude, results oriented, self-directed, and flexible.
• Proven time management and organization skills; amenable to changing priorities, deadlines, and procedures.
• Have an interest, aptitude, and ability to research existing and new accessible technology for the vision loss community.

We want to hear from you if you have:

• Minimum Post-Secondary education or equivalent experience.
• Personal or professional experience working with assistive technology and/or accessible environments is considered an asset.
• Two (2) to four (4) years of Training Delivery experience
• Personal or professional experience relating to blindness and sight loss is considered an asset.

Work Environment

• Applicant must have access to Internet. Computer and iPhone provided.
• Willingness to work flexible hours.
• Occasional travel within the region (10%) dependent on current regional health and organization guideline.
• Agile Office Environment

Benefits
Apply now!
CNIB is committed to creating and fostering an inclusive culture and welcomes applications from diverse candidates, including but not limited to the Black, Indigenous, and People of Colour (BIPOC) community, persons with disabilities, people who are blind or partially sighted, and those who identify as women, gender diverse, and/or 2SLGBTQ+. We strongly encourage applications from applicants with sight loss. Direct lived experience would be a definite asset. If at any stage you require accommodation, please let us know and we will work with you to support your accessibility needs. We're excited to review your application!
Please note: while we invite applications from all interested and qualified applicants, we are unable to follow-up with every applicant.
Closing date: May 5, 2023
About Us
Life is a beautiful, wonderful, complex thing. Life with sight loss should be no different. At CNIB, we're on a mission to change what it means to be blind, and we're not slowing down. We think big, take risks, embrace change, and ask questions. We're inviting you to be part of the conversation.
Our diversity is our strength – we take pride in our inclusive workplace and are committed to recruiting and selecting in a fair, transparent, and accessible way. CNIB welcomes applications from those who have demonstrated a commitment to upholding the values of inclusion, diversity, equity and accessibility (IDEA) to join us in expanding our capacity for inclusion in the broadest sense. To this end, we strongly encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Indigenous peoples, racialized persons, persons with disabilities, people who are blind or partially sighted, and those who identify as women and/or 2SLGBTQ+. We enthusiastically invite applications from applicants with sight loss. Direct lived experience is a definite asset. CNIB is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process.
Our team's health and wellness are a priority, which is why we offer comprehensive benefits, competitive compensation, and flexible work schedules developed to help you stay healthy.
At CNIB, we are relentlessly passionate about what we do. We are in our second century of smashing societal barriers and stigmas through innovative programs and powerful advocacy. We are a collaborative, empowered team that drives achievement and equality. If that sounds like your cup of tea, let's talk.