Tour Guide Jobs

Full-time / part-time(seasonal, year-round, evenings)

Salary:$19-$22/hour** ***

Join our team of super-awesome ‘incredipeople’ in the Canadian Rockies while getting paid to stargaze and tell stories of the night sky (previous astronomical knowledge not required) based atone of the world’s leading luxury hotel chains.

Every day at The Jasper Planetarium, we take guests on a wild adventure exploring the cosmos, whether it’s an interactive ‘tour’ in our planetarium dome theatre or looking through our many telescopes – the most powerful in the North American Rockies.

Our mission is to ‘edu-tain’ Jasper visitors about the wonders of space in theworld’s largest accessible Dark Sky Preserve.

Jasper Planetarium tour guides are – above all else – leaders, storytellers and ‘people persons’.

Jasper Planetarium staff at some of our spring team-building events

Our Tour Guide role has three key parts:

• Showcasing amazing space phenomena via hands-on demos
• Operating telescopes and interpreting the night sky outside
• Leading people through our virtual ‘tour’ inside our dome theatre

Tour guides are also required to be proficient in our guest services station and may be called upon to fulfill this aspect of our workplace at times, as well as assisting in marketing (including social media) efforts as part of their job.

Tour guides will also need to be capable lifting 50 lbs (26 kg) by themselves, and comfortable speaking to public, including during daytime “sidewalk astronomy” sessions.

We are looking to hire people with the following traits:

• Able to learn and retain tour info – Encyclopedic knowledge of facts
• Confident conflict resolver with strong work ethic
• Outgoing and confident public speaker
• Manual labour required (moving/cleaning/lifting gear/premises/equipment)
• Engaging and interesting to listen to: A natural storyteller
• Able to work holidays, weekends and night shifts (some late nights required)
• Positive, solution-oriented problem solvers, troubleshooters, life-long learners
• Able to work outdoors and operate equipment inallweather conditions (cold or hot) and times of day
• Background in tour guiding, nature interpretation, performing arts and/or related experience an asset

E.g. breakdown of a potential day:

60% Tour-guiding

20-30% Guest Services

10-20% Manual labour

Also:

For extra hourly pay,we are also looking for staff interested in conducting tours while driving our shuttlefor part of the work day.

We can offer you:

• A friendly, close-knit, passionate team by your side
• Health benefits plan (for year-round staff, after 6 months)
• Base wage starting at $19/hour** (after $16/hr training period***)
• Free on-site parking
• ANDretroactive 1-year bonus of an additional $2/hour worked** (essentially as if pay was $22/hr)
• Subsidized accommodation (furnished)View our accommodationshere
• + gratuities
• + retroactive end-of-season bonus of $1/hour worked** (essentially as if pay was $20/hr)
• + paid online review incentives
• Subsidized meal plan

To apply:

Submit your resume to[email protected] at least 2 references. In your cover letter, tell us a fun fact that you recently learned (or just researched) about space and why you would like to join our team.

Expected start date:

We are currently hiring for Fall 2023 start dates

NOTE:

– Only those applicants considered for an interview will be contacted

– *** training period will depend on performance and learning ability but we aim for this to be a short number of weeks (after this time, the employee will be evaluated to establish if they have “made the cut”) Retroactive pay goes back to completion of training,notfirst employment day

– Thank you in advance for considering The Jasper Planetarium as a potential employer!

Company description

The Jasper Planetarium has fast become one of the most exciting and dynamic new attractions in the Canadian Rockies. We have been featured in hundreds of national and international media and won a covetedALTO Awardfrom Travel Alberta in 2019 for excellence in tourism product delivery. We have also won several “Travelers Choice” Tripadvisor awards, most recently for 2023. As we continue to grow, our core vision remains the same: To empower visitors to discover the wonders of the cosmos through a team of passionate, dedicated guides in our pristine wilderness setting.