Tesla Advisor Jobs

What To Expect
The Tesla Advisor consistently delivers on an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy.
As a Tesla Advisor, you will support customers from the moment they walk into our showrooms to learn about Tesla through to their delivery day experience. We’ve created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying and delivery experience.
To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.
We are hiring for a part-time position
What You’ll Do

• Effectively present, sell and support the delivery and installation of the entire Tesla eco-system
• Excite, engage and educate prospective customers and current owners through calls, emails or text and outbound events to educate them about Tesla’s product offering and answering questions
• Perform additional responsibilities as assigned to meet business needs
• Actively contribute to the achievement of monthly sales and delivery targets by achieving and exceeding individual Sales and KPI targets
• Demonstrate a mastery of all Tesla products and services. Keep up with EV industry trends and local incentives
• Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling and copiloting Test Drives for individuals who exhibit purchase intent or potential
• Educate new owners by conducting a comprehensive vehicle orientation, tailored to the individual customer's needs and comfort level
• Provide the highest level of customer service throughout the full sales and delivery cycle & installation process, as well as continued support throughout ownership
• Prepare, stage, and charge customer vehicles in advance of their scheduled delivery appointment
• Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
• Execute customer documents on delivery day
• Conduct direct deliveries from Delivery Centers to customer homes

What You’ll Bring

• Ability to understand and convey business issues and technical concepts
• Proficient with Microsoft Office suite and CRM tools
• Positive, enthusiastic and passionate about the changes in the personal transportation industry
• At least 1+ year of customer service and/or sales experience with proven track record to meet or exceed goals
• Must be able to successfully pass a pre-employment background check
• Ability to obtain appropriate state licensing, where applicable
• Strong sense of team mentality and reliability
• Great attention to detail with strong organization and communication skills
• Ability to work evening hours, weekends and holidays in a retail environment
• Must maintain a valid Class 5, G or G2 driver’s license for Canada and an acceptable and safe driving record

Compensation
Compensation is based on a variety of factors including but not limited to work experience, skills, certifications, etc.
Part-time Employee Benefits
As a part-time Tesla employee, you will receive:

Group Registered Retirement Savings Plan (RRSP)

Employee Assistance Program, Sick and Vacation time, and Paid Holidays

Employee discounts