Improvement & Innovation Advisor Jobs

At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to the Victorian public, you join a team dedicated to bringing our vision of ‘Outstanding emergency health care every time' to life.

AV is seeking an experienced Improvement and Innovation Advisor for our Quality and Patient Experience Department to manage projects, deliver training and assist with capability building.

This is a full time, permanent position, currently based in Blackburn North.

About The Role

The improvement and innovation advisor provides project management, coordination, workshop and stakeholder engagement support for improvement and innovation capability across AV. Supporting workforce development through training, mentoring and coaching within the Quality and Patient Experience division and reporting to the Improvement and Innovation Senior Lead, the responsibilities of the improvement and innovation advisor include, but are not limited to:

• Provide subject matter expertise to the wider organisation and leadership in improvement science and innovation,
• Lead, promotes and fosters continuous improvement across all elements of the organisation to support achievement of Best Care goals,
• Coordinate, lead and support agreed process improvement initiatives utilising recognised improvement methodologies to deliver measurable outcome improvements,
• Support initiatives aimed at building process improvement capability within the Quality and Patient Experience Division and across the organisation.
• Manage the implementation and evaluation of quality improvement initiatives and improvement capability assessment,

About You

The ideal candidate has:

• Demonstrated project related experience, including working with project management artefacts like PMP, riskplans etc
• Interpersonal and influencing skills to gain acceptance and support of ideas and the ability to modify style to accommodate situations and individuals
• A degree or relevant industry certification with proven subsequent relevant experience, or an equivalent combination of training and relevant experience
• A qualification in improvement science, preferably LEAN thinking and Six Sigma (desirable but not essential)
• Proven ability to assist and coach employees with the implementation of changes arising from improvement initiatives

Working at AV

As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. Although there will be a requirement to maintain a presence at the office, flexible working arrangements are available and will be discussed with the successful candidate. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including.

We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you're ready to play an integral role and deliver results that help make a real difference, we want to hear from you!

Successful applicants need to provide evidence of having received the mandated COVID-19 vaccinations and be willing to complete pre-employment screening including a Police Check.

By applying for this position with Ambulance Victoria, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.

This position is graded an AV4 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement.

How To Apply

Your application will form an integral part of the selection process and should be of a high quality including:

• Current resume
• A covering letter
• A document addressing the selection criteria in the position description.

To apply click ‘Apply now' below. Application must be submitted by 11.59pm on Sunday 2 July 2023.

Please refer to the 'Applying for a position with Ambulance Victoria' document for further information. For any queries, please email [email protected] or 03 9840 3653.

Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au to be considered. Emailed applications will not be accepted.

At all levels of our organisation, a diverse and inclusive workforce allows us to deliver Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people.