Territory Sales & Service Specialist (12 Month Contract, Ottawa & Montreal)

Job Location

North York

Procter & Gamble is seeking a highly-motivated individual for a Territory Sales & Service Specialist (non-management) position with our P&G Professional Organization to start immediately. The successful candidate will cover Ottawa and Montreal. This is a temporary, full-time 12-month contract.

P&G Professional is a leading manufacturer and marketer of away from home products and solutions. P&G Professional Territory Managers Sell/Service cleaning products to building service contractors, hotels, health care facilities, restaurants, schools and work closely with our distributor partners. They work alongside our distributor partners to sell to a variety of end-users in the “away from home” industry.

The sales process begins with understanding our commercial customers’ (distributor or end-user) business, then utilizing available information (P&G and customers’) to explain the business building opportunities, and, finally persuading our customer to accept the recommendation for one or more specific courses of action. Sales Representatives are expected to develop expertise in areas such as product knowledge and technical support.

Territory Managers are part of a multi-functional team which includes experts in Finance, Logistics, Marketing, Service, and Information Systems to provide the resources needed to develop a new and successful way of doing business.

The successful candidate is also responsible for the proper installation and execution of our on-premise laundry, Mechanical Ware Wash, and Daily Cleaner equipment. They will also responsible for service standards and associated compliance measures. The role’s key objectives are focused on territory development by jointly selling alongside our distributor representatives and independently, installing and servicing the dispensing equipment, while retaining current business. They will work collaboratively with the Country Sales Manager, and the TSO Service Operations Manager for Canada

Service Responsibilities

• Proficient using a handheld to access laundry data websites, submit completed Site Surveys and complete preventative maintenance reports
• Train end-user customer employees on PGP products, programs, procedures and equipment functionality
• Provide ongoing service for installed equipment to include preventive maintenance and reactive service calls
• Independently program or reprogram modern machines equipped with a microprocessor, ability to program older card operated machines according to the end users requirements
• Proactively schedule customer service visits via coverage plan based upon business need.
• Provide necessary materials to the end user such as wall charts, product information and SDS sheets
• Maintain technical “know how” and continue to build skills on new technical developments
• Install OPL equipment on all types of currently available professional laundry equipment, install flush manifolds and install Housekeeping dispensers for P&G in room cleaners
• Ensure all Daily Cleaning and Mechanical Warewash chemical dispensing equipment is installed according to the latest safety regulations and safe practice requirement, ensure installations are done in line with P&G’s required specifications
• Manage the customer relationship where and when needed
• Understand the chemistry involved in the washing process and the interaction of the different chemical / physical parameters that influence the end-result

Must be flexible to meet emergency needs based on customer requests, surge work, and new customer rollouts. Work should be planned in advance to maximize time and routing to minimize repeat trips in the same areas.

What's In It For YOU?

• A comprehensive Corporate Onboarding to accelerate your training and development
• Opportunity to join Citizenship Networks that support DEI (e.g. Black, Indigenous, Asian, Francophone Affinity Groups and People with Disabilities), Gender Equality (e.g. LGBTQ+ & Women) and Sustainability

Sneak Peek Into Our Benefits & Perks! You will receive:

• Access to P&G’s best in class flexible work arrangements, including our new hybrid work approach
• Access to our subsidized gym, fitness, and relaxation classes with virtual options
• Access to employee wellness programs including employee support system, and psychology benefits (e.g. Power of Minds Mental Health & Wellness Network, P&G Intramural Teams)
• P&G WorkPerks Program with discounts and deals

Job Qualifications

• A valid driver's license and clean drivers abstract
• Located in the territory (Ottawa or Montreal). Relocation support is not available for the role.
• Proficient working knowledge of a computer; Microsoft Office experience
• Excellent communicator with demonstrated sales leadership results

Other Qualities That Make You a Fit

• Previous experience in Janitorial, Sanitation or Food Service Distributor Sales
• Bachelor's degree or equivalent is preferred, but not required
• Basic understanding of a wiring diagram, schematics, and power tools

How To Apply

Please apply on P&G Careers and complete both your application AND assessments as soon as possible, as we're reviewing candidates weekly. We encourage you to review the information here for details on what to expect.

Assessment Overview: If your skills match our requirements, you will be asked to complete an online assessment(s). Please review our Assessment Overview here for more information on how to prepare. Assessment scores are valid for 12 months; to apply previous scores please click on the assessment link(s). If your score has expired, you will be prompted to re-write the assessments.

Additional Information

We are an equal opportunity employer and value diversity at our company. Underrepresented candidates including, but not limited to, People with disabilities, female, 2SLGBTQ+ and/or Black, Indigenous, Asian, Latin American, or two or more races are strongly encouraged to apply.

P&G is committed to accommodating any applicant with a disability, as required by law, during the recruitment, assessment, and selection process. If you require a disability related accommodation in order to participate in the recruitment process, please click here to submit your request. If you require an accommodation for the assessment process: 1) submit your request, 2) complete the Peak Performance Assessment (not timed), 3) do not complete the Interactive Assessment until you have been contacted by Canada Talent Acquisition for documentation verification. Thank you in advance for your patience.

Sponsorship for work authorization is not available for this role. It is the applicant’s responsibility to ensure they are authorized to work in the location to which they apply.

P&G serves nearly five billion people around the world and has the strongest portfolio of trusted, quality, leadership brands, including Tide®, Pantene®, Pampers®, Gillette®, and Old Spice®. Join us to grow your skills as a world-class leader! P&G Canada has been named one of Canada’s Best Diversity Employers (2022), Canada's Top 100 Employers (2023), Top Employers for Canadians Over 40 (2023), Canada's Top Employers for Young People (2023) and Greater Toronto's Top Employers (2023)

Job Schedule

Full time

Job Number

R000039384

Job Segmentation

Experienced Professionals (Job Segmentation)