Systems Administrator Jobs

Location:

Montreal, Quebec, CA, H3B 2N2

Department: IT Operations & Services (IT03)

Resolute Forest Products, founded more than two centuries ago, is a global leader in the forest products industry. Through the years, it has built more than 20 predecessor companies and supported hundreds of communities.

The company owns or operates some 40 facilities, as well as power generation assets, in the United States and Canada. Our 6,600+ employees work hard to produce quality market pulp, tissue, wood products and papers that are marketed in over 50 countries.

Resolute offers a rewarding and safe work environment with opportunities and challenges that will help grow your skills.

The location in Montreal, (Quebec, Canada), is seeking talent to fill the position of Systems Administrator. This job is full-time permanent.

Resolute is looking for Windows Administrator for a growing environment. The incumbent will be responsible for implementing, configuring and supporting various Microsoft system. The candidate need to have good knowledge of O365, AWS and Azure in Hybrid and on premise environment products.

Your Challenges

In charge of the resolution of any intervention assigned to him resulting from an incident, a request or a scheduled change;

• Provide timely response to users issues and escalation and level 3 support;
• Investigating & troubleshooting root causes via problem management;
• Establish and implement policies, procedures, and technologies to ensure cloud security;
• Providing 24/7 On-Call support.
• Develop and maintain training materials and documentation;
• Recommend and execute modifications to Cloud environment in order to improve efficiency, reliability, and performance;
• Define and implement strategies for integrating disparate operating environments;
• Create PowerShell scripts as required;
• Participate for the implantation of technical projects;
• Resolving incidents impacting Microsoft Infrastructure and O365 environment;
• Manage enterprise directory services and supporting Microsoft infrastructure;

Your Team

Reporting to the Server Team Lead, you will be part of a vibrant, enthusiastic team.

Your Qualifications

• A minimum of two years of related experience managing users in Office 365, Exchange and SharePoint (online & on-premises) and Active Directory;
• Knowledge of scripting code using PowerShell and common scripting tools.
• Proficiency in different Cloud environments (AWS/Azure);
• A minimum of two years of experience in troubleshooting and configuring O365 solutions;
• Minimum DEC/College Degree (Bachelor’s degree and asset);
• 5+ years of technical experience with Server infrastructure;

Your Assets

• Good Knowledge of Windows server Infrastructure;
• Good Knowledge of O365 – Azure - AWS.
• Knowledge of ITIL, Service Now;
• Good Knowledge of Active Directory;

Your Skills

• Highly self-motivated, self-directed, and attentive to detail;
• Experience working in a team-oriented, collaborative environment;
• Ability to present ideas in business-friendly and user-friendly language;
• Effective oral and written communication skills in both official languages;
• Able to prioritize & execute tasks in a high-pressure environment;
• Knowledge of Fortimail.
• Proven analytical & problem-solving abilities;
• Ability to conduct research into server issues and products as required;

What We Are Offering

• Employee and family assistance program
• At least three weeks of vacation and three floating holidays a year from the first day of work, depending on your experience
• Hybrid workplace: in-person and remote work
• Telemedicine services
• Work environment based on respect, inclusion and diversity
• Education assistance program
• Defined-contribution pension plan with generous employer participation from the first day of work
• Full range of group insurance from the first day of work
• Competitive salary and annual bonus
• Office accessible by public transit
• Health club reimbursement program

Since January 1, 2022, we have occupied new state-of-the-art, open-concept, collaborative offices at 1010 De La Gauchetière Street West (Bonaventure metro station).

Resolute is firmly committed to placing greater emphasis on the principles of equity, diversity and inclusion to empower all employees to reach their full potential. We form a dynamic team whose diverse backgrounds and wealth of perspectives are one of the keys to our success. We offer an inclusive, rewarding and safe work environment with opportunities that will help grow your skills.

Four core values influence everything we do at Resolute and help ensure our continued growth and success:

• Work safely
• Be accountable
• Succeed together
• Ensure sustainability

Consult the Resolute Blog and follow us on LinkedIn, Instagram and Twitter to learn more about our company.

Resolute Forest Products is committed to the principles of employment equity.

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Information Technology