Sr. Test Analyst, It Quality Assurance

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of CIBC’s team, the Senior Analyst, IT Quality Assurance is responsible for developing and executing test scenarios and scripts for functional system integration and acceptance testing across multiple platforms, in compliance with established controls, standards, policies, and procedures. The role utilizes a solid understanding of business dynamics to define and document criteria for testing and present results following the defined testing methodology. The Senior Analyst, IT Quality Assurance troubleshoots problems and provides technical training to less experienced employees, maintaining test system configurations and executing test scripts using test tools for compliance with testing standards. The role uses judgement and autonomy on day-to-day tasks, exercising considerable latitude in analyzing and resolving complex problems during test execution, or escalating issues and concerns. The role proactively addresses problems within the scope of responsibility and identifies areas for improvements.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You'll Succeed

• Relationship Building: Respond to client's inquiries and requests, providing professional high quality customer service for the assigned portfolio to ensure client satisfaction. You will liase and interact with clients as part of the daily management of your portfolio technology to support objectives or address issues
• Collaboration: Work with test leads, business, business analysts and development teams to establish test plans, standards, and procedures that add value to software project and satisfy the constraints of the project by reviewing project documentation.
• Execute Testing Activities: Analyze, define, and translate business and functional requirements, use cases, designs, and specifications into testing requirements. Manage and coordinate end to end testing activities for small and large projects across many teams with both onsite and offshore resources
• Monitor & Reporting: Monitor project adherence to quality standards and track/provide progress testing status reporting as needed. Adhere to CIBC’s processes through all phases of the software development life cycle-ensure test activities are compliant to test standards. Recognizing, anticipating, and resolving testing activities challenges during the testing life cycle.

Who You Are

• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.
• You understand that success is in the details. You notice things that others don't. You have strong analytical and problem-solving skills. Your critical thinking skills help to inform your decision making.
• You have a degree/diploma in Computer Science, Computer Engineering, Mathematics or similar.
• You can demonstrate experience in Software Testing Life Cycle - Agile or Waterfall methodologies, QA approaches, Tools, Techniques for recognizing, anticipating, and resolving organizational, operational, or process problems.
• You give meaning to data. You enjoy investigating complex problems and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We cultivate a culture where you can express your ambition through initiatives like purpose day; a paid day off dedicated for you to use to invest in your growth and development
• Our spaces and technological toolkit will make it simple to bring together great minds to build innovative solutions that make a difference for our clients
• We work to recognize you in meaningful, personalized ways including a competitive compensation, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and moment makers, our social, points-based recognition program

What You Need To Know

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

Job Location

Toronto-81 Bay, 18th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Atlassian JIRA, Blue Prism (Software), GitHub, HP ALM, Quality Assurance (QA), Software Testing Life Cycle (STLC)