Quality Assurance Analyst Digital Product

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

Business Overview

The QA Analyst will work closely with our developers, designers, and product managers in testing the quality of software features and continually improving our ability to verify the quality of our products and services. They will be responsible for developing testing strategies and tools throughout the software stack. The ideal candidate enjoys sharing their expertise in software quality testing and helping improve development processes to achieve higher quality standards.

They will be the primary technical contact for all internal teams to ensure Software Quality, Security and Data Privacy and Protection is always maintained in line with industry standards and best practices in financial services.

What You Will Do

Building and owning test infrastructure and processes

• Stay up-to-date with emerging trends and technologies in software testing and quality assurance
• Integrate test automation effectively into developer workflows/pipelines
• Developing documentation on testing processes and testing environments
• Provide guidance on best test methods for cloud-based, mobile and web applications
• Work with within an agile team on improving quality assurance processes and be an ambassador for quality

Driving all QA activities as part of the team Software Development Life Cycle (SDLC) process

• Collaborate with product managers to define acceptance criteria for new features, ensuring that they are measurable and achievable.
• Develop and execute test cases for a new feature in a software product, ensuring that it meets specified requirements and works as expected.
• Validate the behavior of software on a variety of browser, operating systems, and devices
• Primarily responsible for developing and executing high quality test plans to deliver an amazing user experience

Quality reporting and tracking

• Perform functional testing (GUI and data), regression testing, ongoing system integration and periodic build verification (smoke) tests as part of each product release cycle
• Monitor and analyze key performance metrics for software products, such as response time and error rates, to identify opportunities for improvement. Completes documentation and procedures for installation and maintenance. May interact with users to define system requirements and/or necessary modifications.
• Isolate and log detailed defects in Jira for tracking and reporting

The Expertise You Bring

• Hands-on experience with constructing SQL queries and testing APIs
• Experience with automated mobile testing with React Native (iOS and Android devices)
• Aptitude to rationalize decisions and reach consensus
• Working experience in JS, Java, Python or other modern programming language
• Familiar with AWS, and development tools like Jira, BitBucket, Jenkins, Postman

We are in search of a candidate with the following

• University Degree in Engineering, Computer Science or Mathematics or equivalent work experience
• Excellent time-management & communication skills, adaptability, and ability to prioritize tasks
• Working experience with automation framework such as Selenium, or any other test automation framework suited for web, cloud, and mobile applications
• Ability to perform root cause analysis of defects in complex software components and services
• Basic programming skills to write and debug automated test
• 3+ years of work-related professional experience in quality assurance, with manual and automation testing

Some of the ways we’ll help you feel valued and supported as part of our team

• Up to $650 for home office equipment
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy
• Parental leave top-up to 100% of your salary for a period of 25 weeks
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
• Diversity and inclusion programs, including an active network of Employee Resource Groups
• Flexible working arrangements - 100% remote, hybrid, and in office options.
• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you

We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [email protected].

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following

Awards

• Canada's Top Employers for Young People 2023
• Venngo Healthy Workplaces Award Workplace Benefits Awards – Health and Wellness Program
• HRDC Best Places to Work 2023
• Greater Toronto's Top Employers 2023 (10th consecutive year)
• Canada's Top 100 Employers 2023 (7th consecutive year)
• Canada's Top Family-Friendly Employers 2023 (7th consecutive year)

Designations

• Best Workplaces for Women 2023 by Great Place to Work
• Great Place to Work (Dec 2022 - Nov 2023)
• A Canadian Compassionate Company