Specialist, Housing Supply- Contract Management

Specialist, Housing Supply- Contract Management
Human Services – Housing Services
Status

• 1 Regular Full-time

Salary Range: $86,443 $108,052/year
Work mode: Remote * see below for more details about this work mode.
Location: 10 Peel Centre Drive, Brampton
Hours of work:  35 hour/week
Who we are: Housing Services l eads service system planning and management of housing and homelessness programs and services with a view to policy and service integration. Helps improve these services through effective planning, based on local information and research about the needs of Peel’s many different communities.
“Housing Services is passionately committed to ensuring stable, affordable, appropriate housing and supports in Peel. We manage a collaborative system of care focused on delivering services with compassion and respect in a way that preserves dignity.”
The Role
This position is fundamental in providing oversight and Contract Management of Regional Owned Affordable Housing and Shelters. Including Data Management/Asset, procurement and Report writing.
The Specialist role ensures that third party Management vendors meet their obligations in compliance with the Provincial Housing legislation and regulations, Regional policies and standards, various housing program operating agreements and other applicable legislation. They will lead monitoring processes, operational policy, operational reviews, the implementation of intervention actions, system level solutions and management agreements between the Region of Peel and the providers/partners as required for programs along the housing continuum.
What You Will Do In This Role

• Supports providers in the development and implementation of programs and new initiatives in order to ensure compliance with legislation and successful tenancies.
• Review various funding sources to identify opportunities to increase housing supply
• Works with the Finance Division to review, negotiate and recommends approval for housing provider/operator operating and capital budget subsidies.
• Ensures confidentiality is maintained in accordance with the Municipal Freedom of Information and Protection of Privacy Act or other related and applicable legislation.
• Develops and manages intervention and risk management strategies for providers/operators who may be in non-compliance with legislative or policy requirements or who are encountering operational and/or financial difficulties.
• Collaborates and strategizes with our partners (i.e., housing providers, sector organizations, service agencies, Board of Directors, government agencies, municipal staff, senior management staff etc.) to ensure viable and ongoing business partnerships and successful tenancies.
• Liaises with auditors, internal and external legal representatives, and property management companies on specific provider issues.
• Provides advice and guidance to housing providers and property managers on budget and year-end reporting processes and day-to-day financial and administrative procedures to ensure the effective and efficient use of funds.
• Assesses the governance and operational management of housing providers in Peel.
• Responsible for operational contracts, related to facilities management, for shelters, supportive and transitional housing providers.
• Recommends, implements and monitors the risk management strategies regarding controversial and sensitive issues.
• Writes Council and Committee reports as required.
• Identifies opportunities for enhanced programs, services or new supply in concert with various Region of Peel departments and housing providers with a focus on system level solutions for opportunities within the housing system.
• Applies win-win conflict resolution skills in resolving complex and contentious matters with Boards of Directors, property managers, tenants (through their Housing Support Worker or Housing Representative) and neighbours.
• Provides planning advice into program development and operational aspects of new affordable housing developments.
• Identifies issues that are controversial, or increase risk in such areas as governance, financial, operational and building issues, and in consultation with internal partners (e.g. legal and finance staff), develops and implements strategies to address the issues.
• Works with the Finance Division to analyze and monitor financial performance of housing providers/operators by reviewing budgets, in-year requests for subsidy/funding, impact of funding model and annual reconciliations.
• Conducts program/operational reviews with housing providers to ensure compliance with program requirements and to promote best practices.
• Addresses housing issues raised by clients via phone, in person or in attendance at Board meetings.
• Writes submissions to Provincial, Federal, and Area Municipal governments, as required to meet program needs.
• Ensures compliance with Provincial and Regional occupational health and safety legislation, regulations, policies and procedures.
• Participates in external and internal related housing committees and networks as required.
• Liaises and actively seeks engagement of stakeholders and community partners on upcoming initiatives, and the implementation of programs, process and policies.
• Supports the management of stakeholder groups and related work groups by coordinating agendas and training that meets provider needs.
• Prepares business cases/reports/briefing notes with options and recommendations to inform senior management decision making and drafts correspondence as required for senior management signatures.
• Provides information to landlords and providers on legislation, governance issues, rent calculations, maintenance and eviction prevention strategies and eviction procedures.
• Provides advice and guidance on property management and building maintenance issues to ensure effective day to day management of housing programs (e.g. recommendations on best practices and obligations under the Provincial Housing legislation and other relevant legislation).
• Responsible for the ongoing viability of the housing inventory in the Region of Peel.
• Leads and administers the implementation of affordable and social housing legislation, policies, guidelines, standards and operating agreements with non-profit and co-op housing providers and landlords assuring legal and financial Regional interests are protected.

What The Role Requires

• Demonstrated knowledge of relevant legislation pertaining to housing and homelessness administration, planning and financial management to identify housing providers’ and operators’ capacity for effective housing management and to ensure compliance with legislation/policies/standards.
• Political awareness, sufficient to identify and respond to situations; to understand the various parties and stakeholders involved in decision making processes and to anticipate their likely reaction to statements, proposals, recommendations and situations.
• Well developed communication and consulting skills with the ability to deliver public presentations and facilitate stakeholder engagement.
• Ability to interpret and evaluate data and information to improve existing programs and develop performance standards as per funding requirements.
• Working knowledge of methodologies such as project management, change management, corporate process management and improvement.
• Ability to analyze and synthesize housing information in order to provide sound recommendations on issues influencing policy and process.
• Knowledge of multiple computer applications, including MSOffice, EIM and LotusNotes.
• Ability to link providers and landlords to tenants to necessary supports provided by the Region of Peel or within the community.
• Strong mediation, negotiation and problem-solving skills that balance compliance role with resource and support role.
• Proven ability to resolve conflict while using the ability to respond with tact and diplomacy.
• Leadership skills necessary to provide direction to housing provider/operator agency staff and Boards of Directors.
• Knowledge of property management principles.
• Demonstrated knowledge of Rent Geared to Income administration as prescribed under the Housing Services Act and other Housing Programs.
• Effective time management skills and ability to manage multiple priorities.
• Post-secondary education in business/public administration, social science or related field with 3-5 years related work experience in housing, policy or property management or equivalent combination of education and/or experience.
• Strong financial and budgeting skills which includes knowledge of business accounting and program administration principles and practices.
• Ability to develop and maintain collaborative relationships with internal and external contacts.
• Use of sound judgment and critical thinking is required when strategizing with various audiences.
• Demonstrated experience in developing new approaches or processes as it relates to increasing housing stock options

Perks @ Peel and why you will love working for us: < remove if not applicable>

• 3 Paid personal days and floating holidays
• Flexible hours supporting your wellness and wellbeing
• Work Mode: In this role you will have the ability to work remotely and attend on-site when required based on operational requirements at the 10 Peel Centre Drive worksite. The frequency of on-site activities may vary on a weekly basis and based on operational requirements. Your remote work location must be located within the province of Ontario.
• Supportive leadership and a culture of respect and inclusion
• Accrue Vacation on a monthly basis starting at 3 weeks per annum
• Comprehensive Health, Dental, Vision benefit plan
• Automatic enrolment into OMERS pension plan
• Annual performance review and merit increases based on performance

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved. 
Interview: Our recruitment process will be completed with video conference technology.
If this opportunity matches your qualifications and experience, please apply on-line.
As part of the Region’s ongoing commitment to health and safety, there are enhanced COVID-19 specific safety protocols and/or personal protective equipment requirements (e.g. masks, eye protection, etc.) in place to help protect health and safety. The additional requirements are determined based on the nature of the work being carried out.
New employees are required to be fully vaccinated against COVID-19 as a condition of employment. Being fully vaccinated is determined as the status of having received the full series of approved vaccines (both doses of a two dose vaccine series, one dose of a single dose vaccine series) and any additional doses required and approved by Health Canada and having satisfied the full post vaccination period required to ensure vaccination efficacy. The Region of Peel reserves the right to request proof of vaccination at any time. Acceptable proof includes an Ontario Ministry of Health COVID-19 vaccine receipt which you can obtain through the Provincial portal https://covid19.ontariohealth.ca/ , or other government-issued vaccine passport or certification.
The requirement to be fully vaccinated is subject to the Ontario Human Rights Code. If you are not fully vaccinated , a documented medical reason provided by a physician or registered nurse and time period for the medical reason may be accepted.
About Us
Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. The Region of Peel delivers essential services to more than 1.5 million residents and approximately 175,000 businesses.
We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.
Our workforce is 6,500 strong and s ince 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.
Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, the Region of Peel is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Region of Peel, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than the Region of Peel.
Additional Information
The Region of Peel is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.
The Region of Peel is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact [email protected] .
Please be advised, the Region of Peel uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.